Danny Piot Email & Phone Number

Zaventem, Flemish Region, Belgium

• Define product strategy and roadmap for ILCMS and Connectivity products• Build and update business cases to justify development investments.• Gather market requirements and predict future technological trends• Work with all different stakeholders in the product development process to release products on time• Support Sales throughout the whole product life cycle and prepare phase out action plan• Train internal and external parties on products

Doha, Qatar

• Supervision of the System Maintenance team of the Airfield Lighting Control & Monitoring System (ALCMS) at Hamad International Airport.• Identify and capture opportunities for improvement in system maintainability and reliability.• Analyse repetitive equipment failures and determine root causes.• Assess the needs for hardware replacements and establish replacement programs when due.• Schedule maintenance activities in accordance with airport operations.• Assess… Show more • Supervision of the System Maintenance team of the Airfield Lighting Control & Monitoring System (ALCMS) at Hamad International Airport.• Identify and capture opportunities for improvement in system maintainability and reliability.• Analyse repetitive equipment failures and determine root causes.• Assess the needs for hardware replacements and establish replacement programs when due.• Schedule maintenance activities in accordance with airport operations.• Assess competencies required for team members and improve where necessary by training.• Assess and report safety hazards associated with maintenance activities.• Reporting of the maintenance activities for review by QCAA. Show less

Doha, Qatar

• Develop and maintain safe working culture for ADBSG Qatar• Cover all legal and customer requirements regarding Health, Safety & Environment• Organize inspections and audits to identify any shortcomings• Evaluate risk assessments and method statements• Organize fire drills and assess performance• Schedule maintenance and inspection visits with third parties

Zaventem, Belgium & Paris, France

• Being first contact for the customer/agent when information is needed and to contribute to the “overall customer satisfaction level”. • Through training explaining our customers ADB equipment and standard, and train them how to maintain and calibrate complex equipment.• Ensuring the sales process by following-up the technically & commercially clarified orders for spares, from the order intake till the expedition. Delivery times must be respected, the necessary technical documentation… Show more • Being first contact for the customer/agent when information is needed and to contribute to the “overall customer satisfaction level”. • Through training explaining our customers ADB equipment and standard, and train them how to maintain and calibrate complex equipment.• Ensuring the sales process by following-up the technically & commercially clarified orders for spares, from the order intake till the expedition. Delivery times must be respected, the necessary technical documentation is provided to the customer and the database is updated when an opportunity is won.• Informing the customer on the status of the order, availability, forecasts and deliveries of spare parts or on any issues related.• Manage any customer complaints and provide replacement material or on-site service.• Back-up of the regional Sales Manager during his absence, follow-up of incoming calls & correspondence with consecutive actions.• Performing administrative tasks related to the above responsibilities.( Filing, correspondence related to orders, sending related information to the customer, ... ) • Logistics handling of RMA Show less

Zaventem, Flemish Region, Belgium

• Performs installation supervision of AGL equipment in the frame of turnkey contracts for AGL.• Commissioning of AGL equipment (Constant Current Regulator, PAPI ...).• Commissioning of ALCS (Control Systems) until complete Site Acceptance Tests.• Corrective and preventive maintenance works for AGL equipment and Control System at customers’ site, including participation to stand-by services 24/7 for dedicated contracts• Specialist in ILMCS (AGLAS) system for commissioning… Show more • Performs installation supervision of AGL equipment in the frame of turnkey contracts for AGL.• Commissioning of AGL equipment (Constant Current Regulator, PAPI ...).• Commissioning of ALCS (Control Systems) until complete Site Acceptance Tests.• Corrective and preventive maintenance works for AGL equipment and Control System at customers’ site, including participation to stand-by services 24/7 for dedicated contracts• Specialist in ILMCS (AGLAS) system for commissioning, troubleshooting and maintenance• Supervises local technician teams from contractors during installation and commissioning phases of AGL product and systems.• Conducts site surveys on AGL products and systems, either in the frame of sales process of new project or for future maintenance activities, and provides recommendation on maintenance to be performed.• Participates in in-house technology development for new products and systems together with System Department and R&D Department, based on field experience. • Leads technical expertise on AGL defective equipment, including root cause analysis• Deliver training courses to customers on AGL product and systems either on site or in ADB Training Facilities. Show less

Zaventem, Flemish Region, Belgium

• On-site troubleshooting on AGL equipment and constant current regulators• Customer training on ADB products and ICAO standards• Site surveys of existing customer installation• First line technical support for both internal and external customers• Commissioning of AGL equipment