Overview all network operations alongside the Senior network administrator and assistant specialist. Configure, manage and create user account in Windows domain and in all additional software application. Monitor network activity and equipment status from computers and printers. Provide hardware and software troubleshooting assistance to employees. Assembly of computers and network equipment. Configure cloud based voip system and installation of voip equipment. Assisted in creating cold and warm sites. Monitor all computer devices and provide maintenance to avoid outages or errors.

• Technician of Communication- Designed, managed, and troubleshoot voice communication infrastructure- Configure prompt messages, queues, users, calling rules, etc.- Handled all escalations, issues, phone logs and reports• Technical Support Liaison- Serve as liaison to our third-party IT support Company- Troubleshot and repaired computers, printers, and various communication devices- Designed wireframes and test new software development for EMR use- Inhouse support technician for EMRs software (tickets, configuration and support)• Graphic Arts- Design/create videos of our patient testimonials for recovered patients- Designed banners, logos, business cards and advertisement for company propaganda

Did Troubleshooting for damaged computers and networks.