Identifying and initiating conversations with potential clients that require autonomous and manual inspection system solutions. Building, developing, and nurturing relationships with new and existing customers throughout the sales process and after-sales support. Presenting technical sales presentations and product demonstrations at customer visits, exhibitions, and trade shows to network with potential clients. Facilitating discussions between clients and the technical team to identify concerns and provide solutions; including product modifications and custom-built solutions. Quote generation, follow up and reporting sales activity to management. After-sales customer support with loaner and rental equipment to ensure minimal inspection down time.

Monitoring and reviewing public user-generated content shared to Imgur’s community in accordance with community rules. Awarding trophies and accolades to quality content and users.Identifying and reporting malicious and illegal content to relevant internal department and authorities. Identifying patterns of bots and abuse to eliminate spam. Community engagement through company’s social media profiles.

Assisting in design, modification, testing and realization of industrial eddy current and other electromagnetic systems.Manage customer orders for custom-designed products.Support the team in the R&D efforts.Participate in meetings and exchanges with the client to understand his needs and negotiate the specifications.Provide training to customers regarding electromagnetic techniques and the use of Eddyfi Technologies equipment.Provide customer support for their applications and the integration of generic and special products as well as new products and applications.Technical management services for the delivery of orders in accordance with the quality system processes and procedures.Analysis and judgement in the design, development and implementation of new application solutions.Support the sales team during customer meetings regarding generic and specific products and applications, in relation to very complex technical issues.

Providing operating advice, guidance and support to customers.Resolving technical issues via telephone, email, Skype, Teamviewer and site visits.Diagnosing, testing and advising on fault finding via site visits where appropriate. Testing reported issues to ascertain a fault or non-conformance issue.Fault find and repair RMA’s.Operate effective quality control processes.