An enthusiastic individual with 7 years of total experience in roles as Administrative assistant, E-learning Technical Support officer & Operations & Monitoring officer with the capability to work well in a team as well as alone. A highly motivated IT Professional with leadership and technical skills. Passionate aboutresolving technical issues for users/individuals of both system and mobile devices, offering expertise in troubleshooting, customer service and problem solving, great at excelling in a fast paced work environment with good written and communication skills and a strong believer of continuous learning and upskilling.