Daniel Starks Email & Phone Number

Reno, Nevada Area

Being an Account Manager for Verizon Wireless, I commanded and oversaw a total of 12 indirect retail locations, and approximately 60 indirect employees and managers. Moreover, I provided strategic direction to 26 locations in handling sales lead and executed market and growth strategies to capture new business strategies. In this capacity, I unearthed new sales opportunities by geographic-based prospecting of accounts and preparing action plans and schedules. Also, I maintained existing account or client relationships and participated in agent/ retailer store meetings, grand openings, and special events.Career Highlights:- Identified new client contacts within existing accounts to ensure effective account penetration integral to business continuity.- Fostered and established robust agent relationships to drive strategic product and service growth and attain progressive sales metrics.- Supported partner retention efforts by serving as the primary point of contact of customers after account activations.- Showcased subject matter expertise in account management by conducting trainings on promotions, products, plans, and SMB activities.- Met and exceeded sales targets by evaluating account expansion and sales metrics and ensuring positive customer experience.Key Accomplishment:- Consistently bolstered territory and account growth by 5% annually while directing a large-scale territory with over 800 new activations, 1,000 upgrades, with a 65% Net Promoter Score.

Reno, Nevada, United States

As an Indirect Distribution Representative, I leveraged sales and incentive programs while implementing effective management strategies and deals to boost revenue and drive results. In this role, I advanced sales goals through systematized employee training, account management, market penetration, client base expansion, merchandising strategy development, and needs analysis to bolster operational efficiency. Additionally, I steered the training sessions for employees to share cross-selling techniques and achieve or surpass sales milestones and quotas while also providing opportunity to deepen knowledge on competitive advantages, products, services, and promotions.Career Highlights:- Characterized, distinguished, and communicated the unique and prominent qualities of the company’s brand, products, and services compared to its competitors to create a competitive advantage and develop a strong value proposition.- Communicated sales effectiveness, including capacity to generate sales, drive sales performance, and acquire new leads or accounts. - Consulted with national retail teams to implement location action plans for improvement while heading sales enablement process- Guaranteed the compliance of all merchandising and brand with the Verizon standards, to strengthen brand identity and reputation.

Reno, Nevada Area

Serving as Sales Manager, I directed the sales operations of a multi-million-dollar store by establishing client base, budling customer loyalty, and emphasizing on customer satisfaction. Elaborating on this role, I functioned as a leader, coach, and trainer to employees and supervisors for the practical application of sales techniques to develop more leads and convert prospects into customers while enriching their understanding of the company’s products or services.Career Highlights:- Built a high-performing sales team with the capacity to utilize strategic sales techniques to hit sales targets and meet company objectives.- Keynoted in leading the store to the number one rank within the company repeatedly and won Achiever’s award three times.- Appointed and functioned as the district representative for Top Gun events in six multiple occasions.