Organisation Skills• Rosters;• Organisation of monthly, weekly, daily work schedules for self and for staff;• Organisation of the administration of quality management systems;• Timetabling deliveries;• Arrangement of meetings for staff and management;• Stock takes;• Ensuring deliveries are on time to and from my store;• Giving a structured development plan to new employees;• Producing all paperwork on time and to the best of my abilityFinancial Skills• Till operations;• Safe control;• Stock ordering;• Stock control;• Balancing books;• Employee wages;• Petty cash handling;Administration Skills• Liaising with regional manager, owner, clients/customers;• Networking with external organisations and businesses at local/regional level;• Dealing with client/customer queries;• Handling customer/clients complaints;• Marketing of products and services;• Diary maintenance;• Filing;• Photocopying & Faxing;• eCommerce;• Public relations matter and disputes.Work Skills• Can communicate effectively with people at all levels;• Proven ability to meet deadlines;• Particular attention to detail;• Basic IT skills – in particular the use of Microsoft products;• Proven ability to work under pressure;• Ability to use own initiative;• Effective member of a team;• Flexible to the needs of a business;• Can adapt quickly to change;• Ability to train staff in various tasks;• Proven delegation• Ensuring increase in KPI's

Organisation Skills• Staff rotas• Organisation of monthly, weekly, daily work schedules for self and for staff;• Organisation of the administration of quality management systems;• Timetabling deliveries;• Arrangement of meetings for staff and management.Financial Skills• Till operations;• Safe control;• Stock ordering.Administration Skills• Liaising with line managers, clients/customers;• Networking with external organisations and businesses at local/regional level;• Dealing with client/customer queries;• Handling customer/clients complaints;• Marketing of products and services;• Diary maintenance;• Filing;• Photocopying & Faxing.Work Skills• Can communicate effectively with people at all levels;• Proven ability to meet deadlines;• Particular attention to detail;• Basic IT skills – in particular in the use of Microsoft products;• Proven ability to work under pressure;• Ability to use own initiative;• Effective member of a team;• Flexible to the needs of a business;• Can adapt quickly to change;• Ability to train staff in various tasks

Stock flow management, till operations, training and development, high level of communication, delegation, merchandising, cash management, working with suppliers.

Dealing with customers, packing out stock, till operations, communicating with management and owner.