Danny V. Email & Phone Number

New York, Ny, Us

As Program Manager I am responsible first and foremost for the successful high quality delivery of the program roadmap and milestones related to Scholastic’s technology operations projects, strategic initiatives and manage the roadmap. I am also responsible for driving areas peripheral, but essential to the program such as change management, operational processes, engineering best practices, and the maturity of Agile delivery within the program teams. Working closely with Project Managers, Key Business Stakeholders, Technology Leadership Team, Technology Team Leads, and Scrum Masters to identify, prioritize, and complete project milestones for the assigned program and help to apply Agile Scrum, in a logical and reasonable manner communicating status and ensuring work is executed on time, on budget, within the requirements and quality standards defined.

Houston, Tx, Us

Responsible for the day-to-day operations, service management, and delivery of MRE’s IT managed services offering. Overall responsibility for all managed services functions (procurement, service desk, and engineering) including organizational oversight, customer service/satisfaction, service level targets, and operational reporting. Additionally, advising internal and external clients on the efficient and effective utilization of information technology and processes within their businesses to make a difference for our clients.• Drives incident, problem, and change management and takes personal ownership of service delivery strategy to develop innovative solutions to business and technology problems• Makes recommendations about purchases of technology hardware and software resources• Plans, organizes, directs, controls, and evaluates the operations of the managed services team• Develops and implements policies and procedures for IT support and operations• Meets with clients and IT leadership to discuss system requirements, specifications, costs, and timelines• Manages a team of subject matter experts to ensure operational excellence and quality project delivery• Monitors and maintains the people, processes, and tools to ensure efficiency, stability, and performance• Ensures that staffing and skill levels are maintained throughout operational hours by managing staffing schedules• Maintains and manages the organization’s change control process including all communications to clients and staff• Monitors, maintains and develops service level agreements• Performs periodic IT reviews with client leadership• Establishes good vendor relationships

Palo Alto, California, Us

Partner with business leaders to maintain and make visible the portfolio of IT projects and support tasks. Work with Business Owners (e.g., Engineers, Dev Leads, QA, Support, etc.) to clearly define project objectives, scope, goals, and deliverables. Clearly document and define project requirements and obtain sign-off from all stakeholders. Perform solution and proposal evaluation. Oversee internal resources and external consultants for all IT projects and support-related tasks. Provide project status reports on a regular basis to Management, as requested, and facilitate the communications and relationships between business units, technology teams, and external vendors.Work collaboratively with our clients to build an outcome-based roadmap, aligning features to those outcomes.Act as the cross-functional team lead of distributed design and engineering members from our delivery centers in the US, Slovenia, UK, Taiwan, Austria. Guide large, complex portions of implementation work and serve as a key contact for Enterprise Care cross-functional teams and across multiple partner teams within the broader organization.Provide sales support in sales and pre-sales cycles in order to provide our clients visibility into the implementation process, support asks, and timeline. Provide contracting support during sales cycles to ensure fidelity on details of service offering.Projects:HomePass - In Home Protection and Outside Home ProtectionGuard 1.0 - Device TypingGuard 2.0 - IP Threat Analysis, DNS over HTTPS, URL ProtectionGuard 2.1 - Protect - Outside Home Protection, Remote Connection blocking, DoS ProtectionCommand - Voice Assistant with Plume skills IntegrationSense - Turn connected devices into motion sensorsControl - Parental Controls & guest access with full configurationsWorkPass - Intelligent Workplace SuiteLink - Mission Critical AccessKeycard - POS & CRM/ERP IntegrationFlow - Property Awareness

Houston, Tx, Us

• Work collaboratively with our clients to build an outcome-based roadmap, aligning features to those outcomes.• Act as the cross-functional team lead of distributed design and engineering members from our delivery centers in the US, India.• Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases.• Lead the iteration review and builds consensus on changes/additions to subsequent iterations.• Communicate plans, priorities, and status to the client, team members, and internal management as appropriate.• Streamline existing build process to reduce overall build time by 20%.• Recommend improvements and drive alignment across the development team• Ensures consistent quality approaches are applied across product development teams.• Promote and oversee strategic relationships between internal IT resources, business operations, and external entities, including vendors and partner organizations.• Validate and document business logic, application workflows, and database architectures.• Ensure developed applications adhere to regulatory requirements where applicable.• Provide leadership through setting the strategy, establishing outcome-driven frameworks, aligning priorities, and managing operating mechanisms that drive a very efficient and efficient process design and development organization.• Continuously create and evolve the go-to-market plans, develop cross-functional partnerships to establish a rigorous focus on process efficiency, business effectiveness, and product innovation.Projects:• Consolidated the company's 3 datacenters to one datacenter and a disaster recovery site and saved the company 30% annually in operational cost and covers DR and reliability.• Managed over 100 builds, 180 data refreshed, and 5 go-lives, one of which is the company's largest customer and most complex the company has taken on.

Houston, Texas, Us

• Assisted CEO in RFP/RFQ and winning several multi-year key government contracts worth over $20M.• Created a Cyber Security Framework for the company using NIST SP 800-53 and ISO 27001 standards to comply with customer's Federal and State security requirements.• Integration of company software control with customer’s portfolio management software (P6). • Regularly and systematically evaluate the results of overall operations using an established set of KPIs.• Rewritten and refined operating policies consistent with broad policies and objectives of the home office and ensure their execution.• Developed company's Risk Assessment Plan, Security Policy, DR/BC Plan, Data Breach Response Action Plan.• Reviewed, summarized, and walk the company thru Oracle Licensing Audit.• Reviewed, summarized, and walk the company thru Windows Licensing and remediation preparation. • Guided company thru a SOC1/SOC 2 Audit in preparation for a contract bid.• Guided company thru a Penetration Testing and Security Assessment.• Helped break down barriers between application development, operations, finance, and security teams so they can contribute to collaboration in a complex and distributed working environment for securing platforms in the build environment to ensure secure container construction. Projects:• Buildout of digital infrastructure to support ATSER's SaaS Project Management System (PMS) web-application solution for the Harris County Toll Road Authority (HCTRA) $5M, 7 years Sam Houston Bridge Project.• Buildout infrastructure and SaaS PMS deployment to support Massachusetts Department of Transportation (MassDOT) $3M, 5 years Laboratory Testing Platform.• Buildout infrastructure and SaaS PMS deployment to support Georgia Department of Transportation (GDOT) $9M, 5 years Laboratory Testing Platform. • Continuous workflow and version upgrades of existing customers web-application via projects.

Mclean, Virginia, Us

Serves as the liaison between the functional programs and the Air Force Civil Engineering Center's (AFCEC) PMO office, advocates for AFCEC IT capability needs; manages $1BM portfolio of IT investments and oversees the compliance of all AFCEC IT investments within applicable Public Law, the National Defense Authorization Act (NDAA) of FY2010, DoD Directive 8115.01, and other mandated DoD, and AF requirements. • Lead, advised and assisted the AFCEC IT Portfolio Owner in establishing and executing processes and procedures to meet all AF IT compliances, policies, and procedures.• Served as the functional bridge between CE Enterprise and IT support ensuring strategic IT goals and objectives are enabled through budgeted, funded, and improved IT delivery.• Responsible for communicating AFMC guidance and direction to their IT program/project managers, financial program/project managers, and others responsible for IT PfM data collection and maintenance. • Reviewed, facilitated, and tracked Investment Requests (IR) from submission to final funding approval. This includes initial Out of Cycle (OOC) capitalization requirements and funds availability documentation, Problem Statement, Business Process Re-engineering document, and Business Case Analysis needed for IT capability investment submission.• Perform portfolio systems' capability analysis to determine if any capability gap or redundant capabilities exist within the portfolio.• Submitted archival request in Enterprise Information Technology Data Repository (EITDR) when IT solutions become outdated, unproductive, not cost-effective, redundant, or misaligned, a decision is made to archive or decommissions the investment. • Conversion and verification of organization financial data from EITDR to the new federal financial system (ITIPS)• Successfully provided financial verification to go to the executive board to present to Congress in a short presidential election budget year.

Houston, Texas, Us

• Manage $4.3 million annual budget and directed cross functional teams of managers(5), engineers(6), system analysts(4), developers(4), contractors(2) and help desk staffs (8). • Developed organization strategic Technology Plan (3YR) that aligns with organization visions and missions statement. Knowledge and experience with emerging technologies that meet current organizational needs while providing the flexibility for changes.• Team building and direction assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, and escalating functional and timeline issues appropriately. Demonstrated ability to produce top-notch teams through effective leadership skills. • Coordinate communication with all areas of the enterprise that impacts the scope, budget, risk, and resources. Creating new and cost-effective methods to maintain innovation with the fast changing technology. Identifying risks and provides compliance, security & network integration to meet federal, state and local laws and regulations.• Ensure implementation of established project management processes and methodologies for the organization to ensure projects are delivered on time and within budget, adhere to high quality standards, and meet customer expectations. Provide key metrics and performance summary to key stakeholders.• Managed 2 data centers and 32 sites, 120 TB state of the art infrastructure. Engage with federal program to engage security process, methodology and guidelines to ensure data and system protection.o Windows 2012 R2, Active Directory, MS Lync 2013, MS Exchange 2013, SharePoint Server 2013, IOS, Linux, Mac OS X, Android 4.1, SQL Server 2012o IBM Netapp, Cisco 6500 Core Router, Cisco Catalyst (6500, 4912, 3548, 2980, 2600), Checkpoint 2000/NG, Cisco VPN, Dell EMC Converge Infrastructure, CommVault backup, VMWare vSphere (ESXi), Pure Storage arrays, Cisco MDS SAN director

Baltimore, Md, Us

Provide assistance and be a resource to functional departments and business units in project management related initiatives. Manage technical and non-technical projects throughout various business units. Provide leadership and guidance in project management efforts intended to increase customer satisfaction, reduce complexity and lower operating costs across different functions of the company. Facilitate meetings and present training materials to various levels of associates within formal and informal settings. Primary duties are to function as a liaison between the CareFirst IT Operations Division and the Federal Employee Program (FEP) Operations Center. Resolve IT issues as well as the Business and Financial support requirements. Supporting projects for three different organizations (CareFirst, FEP and Blue Cross/Blue Shield), including managing the relationships among these 3 organization. Actively lead and provide individual contributions on project efforts.• Oversaw $20M portfolio of projects that IT Operations needs to complete in support of the Federal Employee Program (FEP).• Prepared the Annual CareFirst IT Operations FEP Budget, to insure alignment with both the CareFirst IT and FEP budget. Direct budget and provide support for the overall budget submission to the BCBSA.• Coordinated communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed

Blue Bell, Pennsylvania, Us

Deliver small/medium process and system improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experience. Evaluate business process implications of business requirements and assess possible design recommendations. Perform business case analysis and translate business requirements into process/functional design/system solutions. Work individually or with Business Analyst to lead requirements gathering sessions to complete business requirements and functional design documentation. Prepares test plans and scripts to perform system and user acceptance testing. Coordinate and drive end-user testing. Execute test cases and scenarios for the system, document issues, collaborate with other team members and follow through to problem resolution. Review and approve technical designs. Establish and maintain a close-working relationship with government clients. Successfully work with IT peers to develop, test and deliver business solutions. Document value statement and complete business case analysis, translating business requirements into process/functional design/system solutions. Develop and maintain project and resource plans. Maintain project quality & focus. Work with Functional Managers and Functional Finance group to determine required project application budget. Monitor, control & report on project expenditure against approved budget. Successfully manage end to end solution delivery process for significant projects.Responsible for establishing communication plans and delivering project status by publishing high quality project reports and presentations. Direct project team members assigned to the project and associated work tasks in a matrix environment. Provide input into performance reviews of staff and quarterly goals for the project.Prioritize and staff technical team assignments and ensure cross functional representation on all projects.

Minneapolis, Mn, Us

Provide project management and technical oversight for the Department of Transportation Maritime Administration Office - Office of the CIO (OCIO). Direct the migration and consolidation of the network, application development and helpdesk team. Review business process and document and provide technical direction for the agency consolidation initiative.Oversee and manage the operational aspects of ongoing projects and serve as liaison between project management and planning, project team, and line management. Review status of projects and budgets, manage schedules and prepare status reports. Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Identify recommendations and/or areas for improvement. Daily planning responsibilities include planning and scheduling for shutdowns (major and minor) and Gantt charts Critical Path Analysis Resource leveling.

Hartford, Connecticut, Us

Provide project management support to the Department of Defense accounting firm, Defense Financial and Accounting Service (DFAS). Responsible for directing the delivery of value-driven infrastructure and support services by leveraging people, resources, processes, partnerships and technology. Provide implementation leadership and key resources for strategic projects across the agency.Project Management• Responsible for developing and maintaining performance standards.• Supervise activities of business unit to achieve strategic and operational objectives set by the Program Manager and client.• Ensure cost effective technical solutions.• Ensure technology services are meeting or exceeding service level agreements.• Responsible for management of resources, budgets, personnel and project schedules.• Develop needs analysis and revisions to enhance external and internal customer support procedures and systems.• Provide regular status updates to Program Manager and government staff.• Develop and document strategic information plan for DFAS computing systems.• Identify and develop appropriate cross-training for essential functions.• Coordinate regular staff meetings with key members of each project team to ensure knowledge sharing and transfer.• Responsible for network security and system compliance.• Responsible for ensuring adequate backup and disaster recovery planning and documentation.• Assist in evaluating business processes, organizational responsibilities, program management systems, problems and issues.• Assist in budget preparation, forecasting, development and management of departmental budgets.• Ensure operating division complies with all execution and management planning requirements.• Responsible for managing and coordinating proposals, program execution and planning.• Develop and recommend technology and real solutions for the agency.• Oversee a team of ten: 4 engineers and 6 helpdesk staff.

Serve as a Help Desk and Operations Manager supporting over 500+ local users at the National Oceanic and Atmospheric Agency (NOAA) campus and approximately 300 users in several field offices. Manage a team of six (6) that supported the National Ocean Service (NOS) CIO office. The hybrid network consisted of Macintosh, Windows, and UNIX platforms servers and workstations. Project Management• Serve as company liaison between the federal staff and the company representatives.• Provide monthly reports and status of ongoing projects and milestones to keep management and client up-to-date. • Provide training scheduling for staff and budgeting planning for FY04.• Develop Standard Operating Procedures (SOP), monitor and report metrics and configuration management standards.• Negotiate and execute Service Level Agreements (SLA). • Design and plan migrating proposal for 50+ Novell servers to Windows 2003 Server Active Directory. • Provide weekly and monthly reports to upper management and client executives.• Track user contacts and prepare quantitative Help Desk reports for management review.Operations and Architecture• Oversee team of six (6) help desk staff.• Provide security and risk assessments.• Design and implement Disaster Recovery Plans (DRP) for the data center. • Maintain and configure Cisco PIX firewall.• Design, test, and implement the help desk HEAT trouble ticketing system. • Participate as a team member involved with the creation of a COOP plan for the department DRP.• Participate as a team member involved in the design, planning and implantation of a Sharepoint server.• Manage the help desk process and provide day-to-day operations and support for the NOAA Data Center.• Design, plan and implement a backup solution using Veritas backup solution.• Participate as a team member involved with designing, planning and implementing a Sharepoint Server.• Configure and manage an HP SAN network (7 terabyte).

Serve as an IT manager supporting the company network and operations requirements. Oversee a team of two to support the company network infrastructure. Tasks include overseeing the IT department staff and providing daily support for IT functions for the company headquarter and satellite offices (450 nodes). Project Management• Meet with senior executives to present monthly budgets status and annual requirements.• Provide monthly presentation of project status and milestones completed.Operations and Architecture• Oversee team of two (2) engineers.• Maintain and support the company Exchange 5.5 server.• Maintain and configure external and internal DNS servers.• Maintain and administer the IBM Secureway firewall.• Provide operation and maintenance support for the company phone systems.• Design and upgrade the wiring and cabling for the company buildings.• Use Tivoli to monitor and support the company’s 5 sites. • Design and implement a disaster recovery solution for the company. • Create the necessary packages and advertisement and roll out security updates and patches to workstations (550+). Install and configure 500 SMS client.

Mclean, Va, Us

Support the WorldBank Group web administration group. Work on getting the new load balancing hardware solution incorporated into the existing web farm. Develop Y2K testing plans and strategy for local applications and key server components. Design web hosting and SSL encryption method for organization sites. Create SMS advertisement, push package, and deployment schedule for Seagate Info 7.0 and SQL*Net 2.3.4. Provide web site configuration management using Sitescope.

New York, Ny, Us

Oversee project management of NASD regulatory application, working with multiple departments and team members in project in the budget of $1 Million. Project Management• Develop internal and external web sites infrastructure • Provide review, design, implement and support method of web base application package• Design, integrate and plan support approach for off-the-shelf and custom web and Internet applications. • Documentation review and prepare executive brief for review and submittalOperations• Provide Tier II Initiate Tier III support services to internal help-desk. • Provide cross training and technical support for internal staff.• Support and monitor the Microsoft Exchange 5.5 servers. • Maintain the support and ongoing growth of NASD data-center including consolidation of existing servers, planning for addition, and day-to-day operations and administration.• Support a web farm of over 250+ web server running Windows 2000, NT 4.0 and UNIX.• Support all of NASD internal network and architecture (10000+ nodes).

Bachelor Of Science - Bs, Computer And Information Sciences, Software Emphasis

Education record