Recovery Partner
CurrentInvolves maintaining a case load of clients who have had a serious, often life changing injury, this requires:Daily use of Salesforce software, Eos company software, and standard Microsoft Office products (Outlook, Teams).Liaising with clients daily via email and/or phone.Meeting regularly with clients and relevant providers in the community and/or virtually.Liaising with various external providers (community rehabilitation therapists and specialists, medical specialists of a variety of disciplines, acute care providers, care agencies, health providers, employers, and more).Liaising with internal staff across a wide variety of disciplines.Reporting to a Team Leader when required.Comprehensive understanding of government policy and legislation.Understanding and empathy as client situations are traumatic and life changing.