Dan Offer Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁National not-for-profit organisation dedicated to improving educational outcomes for schools across Australia by driving transformation and empowering educators with innovative programs and tools.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Introduced data and insight driven approach• Introduced Agile methodologies, leading to an increase in project efficiency and faster implementation cycles across multiple school improvement initiatives. • Delivered comprehensive change management strategies to ensure the successful adoption of new digital tools and frameworks by educational staff and school leader𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Built strong relationships with educators, school leaders, and internal teams to foster a collaborative approach to transformation initiatives. • Key driver in communicating progress across diverse stakeholders, ensuring alignment with organisational goals. • Led and coached business analysts in gathering and refining requirements, breaking them down into actionable steps to support school improvement programs. • Promoted a culture of continuous improvement, coaching teams to take ownership of risk management and issue resolution while ensuring a smooth digital transition. • Managed the development and delivery of strategic roadmaps in collaboration with senior leadership, aligning with the organisation’s overall mission. • Applied lean principles and data-driven decision-making to ensure realistic expectations around project outcomes. • Facilitated planning and execution of digital initiatives, monitoring risks, and providing reporting on impacts and benefits.

Melbourne, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Athena IT has provided the following services: (a) Company for personal services income (b) Retailer trading as Offer Retail𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Oversaw and led the planning, implementation, and execution of all program activities• Developed and communicated a clear program vision, strategy, and objectives aligned with organizational goals• Provided leadership and direction to the program team, ensuring effective collaboration and goal attainment• Developed and managed the program budget, ensuring financial objectives were met• Allocated resources effectively, considering project timelines, scope, and deliverables• Monitored and reported on budgetary performance, making adjustments as necessary• Led, motivated, and developed the program team, fostering a collaborative and high-performance culture• Provided coaching and mentorship to team members, promoting professional growth and skill development• Prepared comprehensive reports for senior management, presenting program outcomes and recommendations• Implemented corrective actions as needed to enhance program quality• Developed and implemented risk mitigation strategies to ensure successful outcomes.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• More than 450 freelancer ratings, with 99% of freelancers rating Athena IT as 5/5• Delivered custom Salesforce implementations with Marketing Cloud• Delivered on-time and on-budget white label novated lease car buying software, car configurator, stock solution, finance estimation product, residential credit analysis product, commercial credit analysis product, insurance quotation solution, global payment gateway, reservation solution, call centre integrated software• Delivered custom CRM, ERP and Analytic solutions • Led and been part of SAFe agile teams• Scaled from $0 to $1.5m revenue the retailer outlet to take advantage of product shortages, with double digit margin

Melbourne, Victoria, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Australian credit asset management firm specialising in asset management and credit with $18 billion assets under management 𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Delivered to plan the largest ever digital transformation project at La Trobe Financial, completely changed the loan application operation and assessment. Transformative body of work using web-based technologies, replacing legacy CORE banking systems• Brought in SAFe agile and change management strategies to ensure delivery and successful launch𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Built strong relationships with internal customers, stakeholders and teams to ensure delivery was smooth and customer centric• Key driver of overall communications on progress• Coached BA, and assisted with gathering, prioritisation as well as breaking down of requirements into user stories where appropriate• Drove a continuous improvement culture • Coached and empowered teams to take accountability for delivery, risk, and issue management, in addition to investing in application health to balance application ownership responsibilities with project delivery• Managed the prioritisation and delivery of the roadmap in partnership with the senior leadership team across the portfolio ensuring that the roadmap supported the company's overall strategy and goals• Managed dependencies through a portfolio view of various programs, projects and improvement initiatives. Coached JIRA/Confluence.• Applied probabilistic forecasting and lean principles across the teams to help set realistic expectations around delivery• Created a data driven decision making culture by implementing and tracking lean delivery metrics• Facilitated release planning to commit to delivering incremental value• Provided, go to market planning and launch execution of all digital deliverable• Monitored and reported the portfolio including risks, issues, impacts, and benefits.

Melbourne, Victoria, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁9X5 Consulting is a trusted digital partner whose approach provides top-tier ICT expertise to clients, regardless of size or complexity𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀𝘊𝘭𝘪𝘦𝘯𝘵 𝘙𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵:• Cultivate and maintain strong relationships with clients• Understand clients' needs and expectations to provide effective advisory services.• Ensure client satisfaction and address concerns promptly𝘛𝘦𝘢𝘮 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵• Foster a positive and collaborative work environment• Provide guidance and mentorship to team members• Align the advisory team with overall organizational objectives𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘈𝘴𝘴𝘶𝘳𝘢𝘯𝘤𝘦• Develop and communicate the advisory department's strategic vision and goals• Communicate effectively with internal stakeholders and senior management• Identify areas for improvement in processes and services𝘊𝘰𝘯𝘵𝘪𝘯𝘶𝘰𝘶𝘴 𝘐𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵• Implement changes to enhance efficiency and effectiveness𝘗𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵• Stay updated on industry best practices and relevant knowledge• Encourage and support the professional development of advisory team members𝘙𝘪𝘴𝘬 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵• Assess potential risks associated with advisory services• Develop and implement risk mitigation strategies• Ensure compliance with industry regulations and standards𝘔𝘢𝘳𝘬𝘦𝘵 𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩• Stay informed about industry trends, market conditions, and competitor activities.• Use market insights to enhance the advisory department's services and offerings.𝘘𝘶𝘢𝘭𝘪𝘵𝘺 𝘈𝘴𝘴𝘶𝘳𝘢𝘯𝘤𝘦• Implement and monitor quality control measures for advisory services.• Ensure that advisory recommendations meet high standards and adhere to best practices.

Melbourne, Victoria, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁British multinational automotive distribution, retail and services company. Inchcape has operations in 32 countries across Asia, Australia, Europe, Africa and South America. Inchcape represents brands such as Subaru, Toyota, Mazda, Jaguar, Landrover and BYD in non-core markets. 𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Global role, responsible for the roadmap and development of a new car configurator, checkout solution, finance calculator, stock solution, my account and trade-in • Developed and assisted with the rollout, and prioritisation of the new car configurator, designed the second generation of checkout, stock recommendation engine, basket, my account – with view to direct to market sales and omnichannel sales• Worked with C-Suite leaders and strategic partners to help transition the automotive industry into greater transparency and omnichannel buying • Assisted the Digital Analytics Programme to help deliver advanced analytics and machine learning, to help drive smarter, faster and better business decisions𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Upon arrival, turned around a failing programme, from no market launches after two years to the configurator being in 27 markets across 11 car automotive brands, and three different business models.• Introduced and delivered with SAFe methodology• Providing consumers with a fully functioning digital showroom• Delivered platform with the ability to scale, quickly, to new markets• Delivered global vehicle stock solution, my account, finance and insurance calculator • Delivered closed lead to sales platform design• Delivered a platform that produces an increased proportion of leads and sales from digital, and higher basket size as well as attachment rates • Produced an omnichannel solution to allow users to configure vehicles online, and collaboratively with dealers in a showroom

Swindon, United Kingdom

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Delivering software with a focus on instant messaging, enterprise CRM, and the seamless integration of marketing activities.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Oversaw and led the planning, implementation, and execution of all program activities• Developed and communicated a clear program vision, strategy, and objectives aligned with organizational goals• Provided leadership and direction to the program team, ensuring effective collaboration and goal attainment• Served as the primary point of contact for program-related inquiries and updates• Collaborated with stakeholders to understand their needs and expectations, ensuring alignment with program objectives• Developed and managed the program budget, ensuring financial objectives were met.• Allocated resources effectively, considering project timelines, scope, and deliverables• Monitored and reported on budgetary performance, making adjustments as necessary• Established and maintained strong relationships with key stakeholders, including internal teams, clients, and external partners• Identified potential risks and challenges associated with program delivery• Conducted regular reviews and evaluations to assess program effectiveness and identified areas for improvement.• Led, motivated, and developed the program team, fostering a collaborative and high-performance culture.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Produced the leading Facebook chat application for desktop and mobile (Blackberry, iPhone and Android) • Global success, leading website in Egypt. Featured on free to air TV, Magazine and Radio (inc UK and USA). Publications included: TheRegister, Telegraph, PCAdvisor, PCMag.• Ranked in top 5 on Google for the number 1 non-porn term "Facebook login"• Delivered enterprise automotive software to Cox Automotive, Maxxia and RemServ

Melbourne, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Manheim is the world's leading provider of vehicle remarketing services. Manheim registers nearly 7 million used vehicles annually and facilitates transactions representing almost $46 billion in value. With 20,000 employees in 122 operating locations around the globe.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Delivered plans into innovative solutions, ensuring prioritization and securing requisite funding.• Oversaw business analytics, technology, and process delivery, aligning with objectives, KPIs, budgets, and strategic direction.• Spearheaded the management of third-party vendor services and technology, ensuring policy and minimum standards adherence.• Collaborated with stakeholders, management, and technology teams to translate business objectives into actionable solutions.• Recommended website and success metric enhancements based on analytics, such as the conversion funnel.• Cultivated and enhanced the business's online reputation with stakeholders and the media through streamlined processes, relationships, and proactive media coverage direction.• Analysed online vehicle valuations, purchase, and selling prices by Year, Make, Model, and state to meet short-term margin objectives and foster long-term value.• Collaborated with Operational Managers to create, distribute, and manage reports on buying center occupancy. Developed joint programs to boost occupancy and optimize employee downtime profitability.• Motivated and effectively deployed vehicle buyers and administration staff for desirable business outcomes, fostering capabilities through mentoring, targeted training, and incentives.• Ensured continuous enhancement of scalable business development solutions, systems, and processes.• Drove best practice processes and a technology agenda for sellmycar.com.au, ensuring commercial benefits for long-term success.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Exceeded growth, profit and revenue targets

Melbourne, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Manheim is the world's leading provider of vehicle remarketing services. Manheim registers nearly 7 million used vehicles annually and facilitates transactions representing almost $46 billion in value. With 20,000 employees in 122 operating locations around the globe.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Responsible for the project delivery of the website, CRM, analytics and ERP systems relating to the delivery of the car buying service • Delivered marketing programs, utilizing the marketing mix to boost revenue from participation in Manheim's retail services• Ensured Marketing function KPIs were met, overseeing all components and actively executing strategies and promotions• Managed digital experience, marketing/solutions, the overall marketing budget, and NPS.Implemented, monitored, and reported on online and offline campaigns for a solid ROI and departmental value add• Executed the customer offering to improve Manheim's online customer experience.• Developed market research insights in the digital marketing space• Created Post Campaign Reports, presenting findings and recommendations to stakeholders for future enhancements• Ensured continuous tracking and measurement of campaign outcomes, optimizing as needed.• Worked closely with Manheim marketing on offline retail advertising campaigns• Managed and controlled the marketing budget• Collaborated with Manheim Marketing members, prioritizing offline programs and workflow for timely and error-free delivery• Managed the agency relationship for SEO, SEM, and digital display spend• Managed SEO, SEM, and digital display activities regularly.• Developed and executed a digital marketing strategy and plan𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Launched the car buying service sellmycar.com.au consumer facing website, CRM, DMS and ERP solution• Launched on-time and to budget• Delivered rapid growth ahead of schedule and ahead of budget

Melbourne, Australia

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Manheim is the world's leading provider of vehicle remarketing services. Manheim registers nearly 7 million used vehicles annually and facilitates transactions representing almost $46 billion in value. With 20,000 employees in 122 operating locations around the globe.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Managed the digital marketing program on behalf of the business. Emphasized maximizing the ROI of the digital marketing spend through agency providers and actively developed social media activities, managing improvements in our website properties• Developed and implemented a digital marketing strategy and plan• Managed the agency relationship for SEO, SEM, and digital display• Managed the spend against the digital marketing budget• Managed the regular reporting of performance against KPIs to the Marketing Manager and the rest of the business• Recommended improvements to SEO, SEM, and digital display on a regular basis• Implemented social media recommendations outlined in the digital marketing strategy• Implemented website improvement recommendations outlined in the digital marketing strategy plan.• Monitored best practices and future developments in the digital marketing field• Worked with the Marketing Manager to develop market research insights• Managed the relationship with all key stakeholders from Sales, Marketing, Finance, IT, Human resources, and site-based staff in relation to Manheim-owned digital properties and activities𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Delivered the marketing strategy to pivot from significant majority traditional to majority online• Delivered notable improvements to the website to achieve additional organic traffic reach • Provided understanding of cost per click, and cost per acquisition and a baseline on which to improve• Delivered successful IT tender materials

United Kingdom

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁One of the world's largest semiconductor chip manufacturers by revenue.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Collecting retailer EMEA processor and chipset sales data• Calculation of rebates• Audit of data• Paying out several $m of rebates• Analysing sales data, retailer trends and reporting influence/market share conclusions to senior manager/director level• Contract approval from finance point of view• Liaison with IT for development & bugs• Upgrade spreadsheet capacity to automate analytics (macros, functions & database connections)• Provided requirements for the delivery of a My Account and Sales Data Portal for the automation of rebate calculation𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• Delivery of a retailer facing sales data portal to eliminate manual processes and improve data integrity• Delivery of an analytics platform that provided answers in minutes rather than in weeks as previously had been the case

Swindon, England, United Kingdom

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗲𝘅𝘁Producer or software that installed additional emoticon smiley faces and iconography on users computers and mobile devices.𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀𝘊𝘰𝘮𝘮𝘦𝘳𝘤𝘪𝘢𝘭 𝘖𝘶𝘵𝘤𝘰𝘮𝘦𝘴• Negotiated licensing arrangements with third party firms for the software and iconography• Negotiated advertising agreements within the software𝘚𝘰𝘧𝘵𝘸𝘢𝘳𝘦 and Solution 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘺• Selected and managed software developers to deliver quality software on-time• Managed marketing budget and achieved return on investment requirements • Delivered marketing plan, inclusive of SEO and SEM• Managed remote design studio• Work closely with technical teams to translate business requirements into technical specifications• Present findings and recommendations to advertisers in a clear and understandable manner.• Assisted in identifying and resolving issues that may arise during project implementation• Work within project teams to support the successful delivery of initiatives• Ensure alignment with project timelines and objectives.• Maintain accurate and up-to-date documentation throughout the project lifecycle.𝘈𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴, 𝘐𝘯𝘴𝘪𝘨𝘩𝘵 𝘢𝘯𝘥 𝘊𝘰𝘮𝘱𝘦𝘵𝘪𝘵𝘪𝘷𝘦 𝘈𝘥𝘷𝘢𝘯𝘵𝘢𝘨𝘦• Analysed and interpreted complex data sets to derive meaningful insights to drive revenue• Evaluated solutions to enhance business operations.• Identify and deliver opportunities for process improvement and efficiency gains𝘙𝘪𝘴𝘬 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵• Identify and assess potential risks and issues related to proposed solutions.• Develop mitigation strategies to address identified risks.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀• More than 2 million downloads of the software produced and directly provided• Solution recommended by Microsoft Europe (France, Germany, Italy and Spain)• Featured on MSN UK, France, Europe, Spain, Italy and USA• More than 1000 emoticon graphics produced

Bachelor’S Degree, Accounting And Finance

Activities and Societies: AIESEC

A Levels, Maths, Economics, Computing And History, Aaaa

Activities and Societies: Law Mock Trial, Swindon Young Musicians, Rock Group (Keyboard Player)