Dan O'Grady
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Dan O'Grady Email & Phone Number

IT Service Delivery Manager at Leigh Academies Trust at Leigh Academies Trust
Location: Sidcup, England, United Kingdom 8 work roles 2 schools
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Current company
Leigh Academies Trust
Role
IT Service Delivery Manager at Leigh Academies Trust
Location
Sidcup, England, United Kingdom
Company size
503 employees

Who is Dan O'Grady? Overview

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Quick answer

Dan O'Grady is listed as IT Service Delivery Manager at Leigh Academies Trust at Leigh Academies Trust, a company with 503 employees, based in Sidcup, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Dan O'Grady.

Dan O'Grady previously worked as Service Delivery Manager at Leigh Academies Trust at Leigh Academies Trust and Service Desk Manager at Pitchpartners. Dan O'Grady holds Edexcel Btec Level 3 Extended Diploma In Music Performance., Distinction *, Distinction, Distinction. from North West Kent College, Dartford Campus..

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Email format at Leigh Academies Trust

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Leigh Academies Trust

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Profile bio

About Dan O'Grady

ITIL Qualified Service Desk Manager with a technical support background. Process driven to improve efficiency and customer satisfaction, combining a logical mindset with nous and empathy to achieve this. Using my experience in customer service and both the education and business sectors to see every side to a problem, and provide a timely and mutually beneficial solution.I previously also attained a tripled distinction * grade whilst studying towards a BTEC Level 3 Extended Diploma in IT, in which I specialised in Graphic Design & Web Design in my second year.

Listed skills include Active Directory, Technical Support, It Solutions, Microsoft Office, and 19 others.

Current workplace

Dan O'Grady's current company

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Leigh Academies Trust
Leigh Academies Trust
IT Service Delivery Manager at Leigh Academies Trust
Sidcup, GB
Website
leighacademiestrust.org.uk
Employees
503
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8 roles

Dan O'Grady work experience

A career timeline built from the work history available for this profile.

2Nd Line Support Engineer

Pitchpartners

London, United Kingdom

Sep 2018 - Feb 2020

1St/2Nd Line Support Engineer

Pitchpartners
Mar 2017 - Sep 2018

Junior Network Manager

Leigh Academies Trust

Dartford, United Kingdom

-Managing and monitoring the Network and IT for a Secondary School in a Windows/Mac/Google Environment.-Log incidents/requests using a ticketing system which is in-line with SLA & ITIL.-Monitor and test backups using Veeam.Provide support to devices such as iMacs, MacBooks, PC's, Laptops, Chromebooks, Apple TV's, iPads, Printers, Photocopiers and.

Oct 2016 - Mar 2017

It/Av Technician

The Leigh Academies Trust

Dartford, United Kingdom

-IT Support for a Secondary School (1,000+) students in Windows/Mac Environment.-Log incidents/requests using a ticketing system which is in-line with SLA & ITIL.-Provide support to devices such as iMacs, MacBooks, PC's, Laptops, ChromeBooks, Apple TV's, iPads, Printers, Photocopiers and Audio/Visual Equipment.-Manage users within the domain using Active.

May 2015 - Oct 2016

It Technician Apprentice

Oasis Community Learning

Hextable, United Kingdom

-IT Support for a Secondary School (500+) students in a Windows/Mac Environment.-Log incidents/requests using a ticketing system which was in-line with SLA & ITIL..-Provided support for devices such as PC's, Laptops, iPads, Printers, Photocopiers and Audio/Visual Equipment.-Manage users within the domain using Active Directory.-Manage printing access &.

Sep 2014 - May 2015
Team & coworkers

Colleagues at Leigh Academies Trust

Other employees you can reach at leighacademiestrust.org.uk. View company contacts for 503 employees →

CL Chloe Leigh Chloe Leigh Colleague at Leigh Academies TrustUnited Kingdom, United Kingdom View → JE Julia Eley Julia Eley Colleague at Leigh Academies TrustCoxheath, England, United Kingdom, United Kingdom View → LA Lia A. Lia A. Colleague at Leigh Academies TrustWouldham, England, United Kingdom, United Kingdom View → CC Caroline Chisholm Caroline Chisholm Colleague at Leigh Academies TrustGravesend, England, United Kingdom, United Kingdom View → AP Alina Pociovalisteanu Alina Pociovalisteanu Colleague at Leigh Academies TrustGillingham, England, United Kingdom, United Kingdom View → ES Emma Smith (Nee Johnson) Dip He Emma Smith (Nee Johnson) Dip He Colleague at Leigh Academies TrustBexleyheath, England, United Kingdom, United Kingdom View → RY Rachel Yates Rachel Yates Colleague at Leigh Academies TrustDartford, England, United Kingdom, United Kingdom View → CR Caroline Robinson Caroline Robinson Colleague at Leigh Academies TrustWitham, England, United Kingdom, United Kingdom View → HV Hannah Voyez Hannah Voyez Colleague at Leigh Academies TrustKent, England, United Kingdom, United Kingdom View → AL Adam Leigh Adam Leigh Colleague at Leigh Academies TrustMaidstone, England, United Kingdom, United Kingdom View →
2 education records

Dan O'Grady education

Edexcel Btec Level 3 Extended Diploma In Music Performance., Distinction *, Distinction, Distinction.

North West Kent College, Dartford Campus.

Edexcel Btec Level 3 Extended Diploma In It., Triple Distinction *

North West Kent College, Dartford Campus.
FAQ

Frequently asked questions about Dan O'Grady

Quick answers generated from the profile data available on this page.

What company does Dan O'Grady work for?

Dan O'Grady works for Leigh Academies Trust.

What is Dan O'Grady's role at Leigh Academies Trust?

Dan O'Grady is listed as IT Service Delivery Manager at Leigh Academies Trust at Leigh Academies Trust.

Where is Dan O'Grady based?

Dan O'Grady is based in Sidcup, England, United Kingdom while working with Leigh Academies Trust.

What companies has Dan O'Grady worked for?

Dan O'Grady has worked for Leigh Academies Trust, Pitchpartners, The Leigh Academies Trust, and Oasis Community Learning.

Who are Dan O'Grady's colleagues at Leigh Academies Trust?

Dan O'Grady's colleagues at Leigh Academies Trust include Chloe Leigh, Julia Eley, Lia A., Caroline Chisholm, and Alina Pociovalisteanu.

How can I contact Dan O'Grady?

You can use AeroLeads to view verified contact signals for Dan O'Grady at Leigh Academies Trust, including work email, phone, and LinkedIn data when available.

What schools did Dan O'Grady attend?

Dan O'Grady holds Edexcel Btec Level 3 Extended Diploma In Music Performance., Distinction *, Distinction, Distinction. from North West Kent College, Dartford Campus..

What skills is Dan O'Grady known for?

Dan O'Grady is listed with skills including Active Directory, Technical Support, It Solutions, Microsoft Office, Windows 7, Hardware Support, Windows, and Microsoft Excel.

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