I run Inbox Collective, a consultancy that helps news organizations, non-profits, and independent operators get the most out of email. I specialize in helping others build loyal audiences via email and then converting that audience into subscribers, members, or donors.I previously created Not a Newsletter, a monthly briefing with news, tips, and ideas about how to send better email, and worked as the Director of Newsletters at both The New Yorker and BuzzFeed.I’ve been a featured speaker at events like Litmus Live in Boston, Email Summit DK in Odense, and the Email Marketing Summit in Brisbane. I've also been widely quoted on email strategies, including in publications like Digiday, Fortune, and The Washington Post.
Listed skills include Storytelling, Digital Media, Publishing, Asking Questions, and 9 others.