Cloud Engineer and DevOps Specialist with proven expertise in managing cloud infrastructure, deploying SaaS platforms, and enhancing operational efficiency. As an AWS Certified Solutions Architect with multi-cloud experience, I focus on simplifying processes, ensuring secure and compliant deployments, and optimizing cloud systems to meet business needs. I support scalable, high-performing environments where teams can thrive.My approach is hands-on and practical, driving straightforward implementations and reliable cloud operations. With a solid background in project management, I make sure projects stay on track, on budget, and deliver clear results that align with business goals.Core Strengths:- AWS Certified & Cloud Engineering: Proven expertise in AWS (certified), Azure, and GCP, managing scalable deployments with a focus on up-time, security, and performance.- DevOps & Automation: Skilled in setting up CI/CD pipelines and automating processes, reducing time-to-deployment and supporting smoother operations.- Implementation Management: Known for delivering seamless SaaS transitions that boost user adoption and maintain regulatory compliance.- Project & Team Leadership: Certified in Agile and Scrum, with a track record of managing cross-functional projects on time and within budget.Iβm excited to connect with companies and professionals in need of a DevOps and Cloud Engineering expert to support cloud operations and drive reliable project execution.
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Client Engagement ManagerShinydocs May 2021 - Sep 2024Waterloo, Ontario, Canada- Managed data migration and cloud-based SaaS implementation projects, ensuring secure transitions and a 98% client satisfaction rate.- Organized and led training sessions to support platform adoption, increasing user engagement and retention.- Conducted regular reviews with senior stakeholders, providing insights that improved platform adoption and project alignment with business goals. -
Senior Product Specialist, Cloud Production SupportOpentext Oct 2019 - May 2021Waterloo, On- Oversaw cloud support for enterprise clients, focusing on reducing downtime and improving system reliability.- Led SAP and cloud platform integration, streamlining data on-boarding and ensuring compliance with data standards.- Enhanced system stability and reduced downtime through proactive monitoring and automation of support processes. -
Senior Technical AnalystOpentext Oct 2012 - Oct 2019Waterloo, On- Advised on best practices for SaaS/ERP implementations, optimizing data lifecycles for compliance.- Developed training resources for internal teams and clients, improving support efficiency and onboarding.- Delivered expert guidance on SDK, REST API, and Web Services, ensuring seamless integration and enhancing overall system functionality. -
Applications Support SpecialistPerkinelmer (Formerly Labtronics) Apr 2010 - Oct 2012Guelph, On- Delivered Application Performance and Support for enterprise system implementations, prioritizing secure, efficient deployments and ongoing reliability.- Collaborated with sales and marketing on product demos, supporting customer engagement and system understanding. -
Technical Support RepresentativeIconect Jul 2007 - Aug 2009London, On- Managed customer systems and Oracle database maintenance, ensuring optimal performance and reduced downtime.- Collaborated with development teams to resolve technical issues, contributing to enhanced product functionality. -
Tier 2 Technical Support RepresentativeNtirety Apr 2000 - Jun 2007Louisville, Kentucky- Provided technical support to web hosting customers, ensuring timely issue resolution and a high level of service quality.- Collaborated closely with Development, Engineering, and Sales teams to provide technical expertise and ensure alignment between departments.
Frequently Asked Questions about Dan Phillips
What is Dan Phillips's role at the current company?
Dan Phillips's current role is AWS Certified βοΈ | Cloud Engineer π οΈ & DevOps Specialist π | SaaS Implementation π & Project Management π.
What schools did Dan Phillips attend?
Dan Phillips attended Coursera.
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Dan Phillips
North Vancouver, Bc -
1bluecross.ca
1 +150686XXXXX
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