Oversee internal systems and applications, and manage the Service Desk team within the IT Service Management (ITSM) framework. Lead IT projects focused on system enhancements, and conduct security audits to identify and address vulnerabilities, ensuring compliance with security standards.

Administered the overall direction of the IT department, including network infrastructure, EHR systems, enterprise unified communications, service desk, vendor management, IT risk management, budgeting, and standard compliance. Additionally, managed the construction of a new school and several satellite locations.

Spearheaded a wide-ranging variety of IT projects and administered the Active Directory, Group Policy management, software and web development, server and print management, security surveillance, and technical support.Key Accomplishments:Led the Windows Server/Exchange migration project and company intranet powered by Microsoft SharePoint 2010.Maintained the Summit’s public website (thesummitcenter.org) and fundraising website (summitwalk.org).Extended support to the management by coordinating various email marketing campaigns and SEO development.

Healthy Buffalo (formally Buffalo Sports and Wellness Association) is a 503c non-profit organization that was formed in 2010 with the single grand objective of transforming Buffalo and Western New York into an oasis of health and wellbeing, primarily through league sports and clinics. You can learn more about the organization at www.healthybuffalo.org.My role as President is to bring awareness to the organization while helping to develop programs that serve the community. Our current focus is to expand our youth basketball clinics through sponsorships and grants, allowing us to be more inclusive to youth from low-income families in Buffalo.

I’ve been obsessed with creating websites that make people happy since 2003, and I was hired by my first client in 2007. Since then I’ve built websites for small businesses, schools, individuals and non-profits. I specialize in HTML, CSS, Webflow, WordPress, Thesis, Genesis, Joomla, Dreamweaver, Photoshop and Illustrator.

Developed and facilitated various technical solutions and communication improvements for various businesses and non-profit organizations such as Aspire of WNY, NIOGA Library System, Summit Educational Resources, Ashley Furniture Home Stores and Hopevale Inc. Actively provided technical support to build strong client relations.Key Accomplishments:Installed and configured infrastructure improvements, security surveillance systems, and secured wireless networks.Developed the standard operating procedures for technical support and end-user training modules and tutorials.Handled other ad hoc tasks such as inventory, asset management, technical training, and website maintenance.