Dan Pooley

Dan Pooley Email and Phone Number

Non Executive Director @ PKD Australia
North Ryde, NSW, AU
Dan Pooley's Location
Macquarie Park, New South Wales, Australia, Australia
Dan Pooley's Contact Details
About Dan Pooley

Passionate leader with a demonstrated history of building high performance customer success teams in sass businesses. Skilled in strategy, sales, training, customer journey mapping, account management and customer service leadership.

Dan Pooley's Current Company Details
PKD Australia

Pkd Australia

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Non Executive Director
North Ryde, NSW, AU
Dan Pooley Work Experience Details
  • Pkd Australia
    Non Executive Director
    Pkd Australia
    North Ryde, Nsw, Au
    View
  • Checkbox.Ai
    Head Of Customer Success
    Checkbox.Ai Sep 2022 - Present
    New York, New York, Us
    Checkbox is a Sequoia-backed no code platform that enables the automation of expert processes and service delivery. By using drag and drop, non-technical users build software that automates intake and triage, approval workflow, decisioning and documentation generation, all without coding. As a leader in expert process automation (EPA), Checkbox has helped leading organisations and government globally restore thousands of hours of productivity per annum.If you'd like to find out more feel free to contact me directly at dan.pooley@checkbox.ai
    View
  • Pkd Australia
    Director
    Pkd Australia Jun 2024 - Present
    Sydney, Nsw, Au
    PKD Australia is dedicated to finding treatment and a cure for Polycystic Kidney Disease to improve the lives of those it affects. We do this by funding research as well as developing support, awareness and advocacy for the disease.Polycystic Kidney Disease (PKD) affects around 25,000 Australians, and 12 million people globally. It is the most common inherited cystic kidney disease, which causes thousands of cysts (fluid filled sacs) to grow in the kidneys. These cysts grow gradually over time, enlarging the kidneys and making it harder for them to function properly.
    View
  • Curious Thing Ai
    Advisor - Customer Success
    Curious Thing Ai Sep 2020 - Present
    Sydney, New South Wales, Au
    Curious Thing automates the way you handle common inbound enquiries and find new, innovative ways to drive your outbound engagement with conversational voice AI assistants. Wouldn’t it be nice to supercharge your CX operations without adding any headcount while reducing cost to serve? Curious Thing’s proprietary voice AI solution enables businesses to proactively communicate with their customers and automate phone-based customer support at any stage of the customer journey.
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  • Limepay
    Head Of Customer Success
    Limepay May 2020 - Sep 2022
    Sydney, New South Wales, Au
    Limepay is an innovative, brand first payment platform that gives control, knowledge and ownership of the customer experience back to brands.Our value is in helping brands to foster better relationships with their customers via the transactions they make with them.Bringing brands closer to customers, however they pay.
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  • Employment Hero
    Head Of Client Services
    Employment Hero Mar 2019 - May 2020
    Sydney, Nsw, Au
    Starting my journey at Employment Hero as the Head of Customer Success only a few short months ago gave me the opportunity to lead Employment Hero's Customer Success and Education teams. As Head of Client Services, I now add the Support, Implementations and Consulting teams into the mix growing out to 50+ employees across 3 offices globally. We drive a truly customer-centric employment journey for business across Australia and beyond.
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  • Employment Hero
    Head Of Customer Success
    Employment Hero Sep 2018 - Mar 2019
    Sydney, Nsw, Au
    View
  • Total Synergy
    Customer Success Leader
    Total Synergy Oct 2017 - Sep 2018
    North Sydney, Nsw, Au
    View
  • Kounta
    Vp - Customer Success & Communications
    Kounta Dec 2015 - Oct 2017
  • Kounta
    Lead Customer Success Manager
    Kounta Jun 2014 - Dec 2015
  • Apple
    Business Specialist
    Apple Jul 2011 - Jun 2014
    Cupertino, California, Us
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  • Rose Bay Hotel
    Bar Tender And Gaming Attendant
    Rose Bay Hotel Oct 2009 - Nov 2010
  • Gianni'S Of Double Bay
    Waiter
    Gianni'S Of Double Bay Nov 2008 - Jun 2009
  • Kfc
    Food Service Team Member
    Kfc Feb 2005 - Jan 2008
    Louisville, Ky, Us
    View

Dan Pooley Skills

Public Relations B2b Print Management Sales Management Marketing Communications Advertising Business Strategy Management Copywriting Incentives Direct Marketing Marketing Digital Printing Print On Demand Account Management Customer Service Selling Marketing Management Digital Marketing Direct Mail Email Marketing Variable Data Printing Lead Generation Publishing Packaging Trade Shows Product Marketing Multi Channel Marketing Online Advertising New Business Development Direct Sales Offset Printing B2b Marketing Brand Development Wide Format Printing Campaign Management Marketing Strategy Key Account Management Business Development Online Marketing Social Media Marketing Solution Selling Color Management Integrated Marketing Corporate Branding Sales Negotiation Strategy Product Development Customer Experience Team Leadership Ios Mac Customer Focused Apple Iwork Customer Satisfaction Itunes Imovie Leadership Social Media Iphoto Os X Training Drive For Results Business Crm Retail Teamwork Action Oriented Time Management Strategic Planning Customer Relationship Management

Dan Pooley Education Details

  • Australian International Conservatorium Of Music
    Australian International Conservatorium Of Music
    Performance
  • Sydney Conservatorium
    Sydney Conservatorium
    Music (Performance)
  • The Scots College
    The Scots College
    Biology.

Frequently Asked Questions about Dan Pooley

What company does Dan Pooley work for?

Dan Pooley works for Pkd Australia

What is Dan Pooley's role at the current company?

Dan Pooley's current role is Non Executive Director.

What is Dan Pooley's email address?

Dan Pooley's email address is po****@****many.de

What is Dan Pooley's direct phone number?

Dan Pooley's direct phone number is +614046*****

What schools did Dan Pooley attend?

Dan Pooley attended Australian International Conservatorium Of Music, Sydney Conservatorium, The Scots College.

What skills is Dan Pooley known for?

Dan Pooley has skills like Public Relations, B2b, Print Management, Sales Management, Marketing Communications, Advertising, Business Strategy, Management, Copywriting, Incentives, Direct Marketing, Marketing.

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