Dan Shirley

Dan Shirley Email and Phone Number

Digital Product Owner I CRM I Ecommerce I UI/UX @ Stuck On You
breakwater, victoria, australia
Dan Shirley's Location
Torquay, Victoria, Australia, Australia
About Dan Shirley

Project Specialist within Marketing and Ecommerce Team - I thrive on bringing innovative digital solutions to enhance experience of customers and key stakeholders.CRM & Ecommerce experience across multiple businesses and digital platforms including; Magento, DotDigital and other key marketing digital platforms Always seeking to identify and capture key insights in User and Customer Experience (UI/UX) gaps Significant breadth of knowledge and fluidity of skills and over 10 years experience within clothing and manufacturing industryGraphic Designer; Proficient in all Adobe design programs

Dan Shirley's Current Company Details
Stuck On You

Stuck On You

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Digital Product Owner I CRM I Ecommerce I UI/UX
breakwater, victoria, australia
Website:
stuckonyou.biz
Employees:
40
Dan Shirley Work Experience Details
  • Stuck On You
    Digital Product Owner
    Stuck On You May 2023 - Present
    16 Leather St Breakwater
    As a crucial contributor at Stuck On You, my goal is to create and continually enhance a digital customer experience that rises above the competition. My role involves innovating and deployment of our robust tech stack, pushing the boundaries of its capabilities to deliver exceptional results. Acting as the conduit connecting diverse departments, I streamline communication and collaboration between marketing, finance, customer service, and both internal and external development… Show more As a crucial contributor at Stuck On You, my goal is to create and continually enhance a digital customer experience that rises above the competition. My role involves innovating and deployment of our robust tech stack, pushing the boundaries of its capabilities to deliver exceptional results. Acting as the conduit connecting diverse departments, I streamline communication and collaboration between marketing, finance, customer service, and both internal and external development teams. In this cross-functional capacity, my actions and insights work to synchronise efforts and harmonise processes. In discerning the crucial from the desirable, my expertise allows me to make critical decisions that steer our strategy in an impactful direction. The understanding of user behaviour is central to my role, enabling me to generate actionable insights and provide valuable feedback to the team, thus creating a user-centric model that drives our business forward. With an eye for detail and a passion for maximising the potential of technology, I strive to revolutionise the way we interact with our users and set new standards in the digital customer experience. Show less
  • Stuck On You
    Project Specialist
    Stuck On You Feb 2021 - Present
    Geelong, Victoria, Australia
  • Stuck On You
    Ecommerce And Crm Specialist
    Stuck On You Nov 2019 - Feb 2021
    Geelong, Australia
    Stuck On You, Personalised and playground tested lunchboxes, labels and gifts for kids all ages!
  • Prepress Toolkit
    Founder
    Prepress Toolkit 2011 - Present
    Torquay, Australia
    Founder of eCommerce store, selling ready-to-use apparel design assets.High resolution clothing templates, graphics, production job sheets, tech-packs, sizing labels and industry expert content.We have grown to provide digital product solutions to over 5000+ clients world wide in the last 8 years.Our specialties include:- Photoreal Clothing Templates- Production Screen Print job sheets- Production Artwork Specification sheets- Hand drawn (vector based)… Show more Founder of eCommerce store, selling ready-to-use apparel design assets.High resolution clothing templates, graphics, production job sheets, tech-packs, sizing labels and industry expert content.We have grown to provide digital product solutions to over 5000+ clients world wide in the last 8 years.Our specialties include:- Photoreal Clothing Templates- Production Screen Print job sheets- Production Artwork Specification sheets- Hand drawn (vector based) clothing templates- Garment care and sizing tag designs Show less
  • Liveport Australia
    Customer Service Manager
    Liveport Australia 2012 - 2019
    Torquay, Australia
    Liveport takes a scientific approach to designing a wireless network. We use the latest CWNP (Certified Wireless Network Professional) practices with proper Wireless Diagnostics tools like; Ekahau ESS Site survey reports, Ekahau RF spectrum analyzer along with high-quality wireless equipment.Skills and Responsibilities:• Internal property management (CRM Software: Podio, Slack)- Ensuring all property information is accurate and reviewed regularly- Handle (return to… Show more Liveport takes a scientific approach to designing a wireless network. We use the latest CWNP (Certified Wireless Network Professional) practices with proper Wireless Diagnostics tools like; Ekahau ESS Site survey reports, Ekahau RF spectrum analyzer along with high-quality wireless equipment.Skills and Responsibilities:• Internal property management (CRM Software: Podio, Slack)- Ensuring all property information is accurate and reviewed regularly- Handle (return to manufacturer) requests on faulty hardware• Technical support and network maintenance (Ticketing Software: Zendesk)- Contacting property staff via phone and email communication to resolve offline equipment or network issues.- Respond to client calls regarding any WIFi related matters during specified shift times. Show less
  • Ghanda Clothing
    Ecommerce Manager
    Ghanda Clothing 2010 - 2012
    Torquay, Australia
    • Improved all processes involved in running Ghanda’s ecommerce website, from order processing to stock management, delivery and customer experience• Build website and web store to improve user experience• Reduce shipping costs and times – liaising with Australia Post• Manage warehouse inventory (digital and physical)• Manage online sales promotions and social content• Oversee product photo shoots and image processing• Manage customer complaints, refunds and returns•… Show more • Improved all processes involved in running Ghanda’s ecommerce website, from order processing to stock management, delivery and customer experience• Build website and web store to improve user experience• Reduce shipping costs and times – liaising with Australia Post• Manage warehouse inventory (digital and physical)• Manage online sales promotions and social content• Oversee product photo shoots and image processing• Manage customer complaints, refunds and returns• Continually analyse and review website service delivery and processes to ensure efficiency Show less
  • Quiksilver
    Designer / Global Bags Division
    Quiksilver 2008 - 2010
    Torquay, Victoria
    • Graphic and product design• Producing technical job sheets for manufacturing• Adviser for screen print techniques to the men’s design team• Collaborate with a diverse range of teams (Marketing, Production, Design)
  • Propaganda Screenprinting
    Pre Print Designer
    Propaganda Screenprinting 2005 - 2008
    Torquay, Australia
    • Digitising of images in preparation for printing• Produce art specifications and job sheets for production• Resolve technical issues and client requests• Liaise between clients, printers and management

Dan Shirley Education Details

Frequently Asked Questions about Dan Shirley

What company does Dan Shirley work for?

Dan Shirley works for Stuck On You

What is Dan Shirley's role at the current company?

Dan Shirley's current role is Digital Product Owner I CRM I Ecommerce I UI/UX.

What schools did Dan Shirley attend?

Dan Shirley attended The Gordon.

Who are Dan Shirley's colleagues?

Dan Shirley's colleagues are Sarah Langley, Kristen Spangaro, Jessica Guglielmi, Stuck On You, Mel Adams, Mel Bickerton, Dianne Cortez.

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