Dan Ratcliffe Email & Phone Number

I am retired.

United States

Raleigh-Durham, North Carolina Area

- Design and lead Learning Development projects. - Raise issues or trends within Learning Development for clients and/or Accenture capability development. - Plan and execute Learning Development programs that meet both client and Accenture’s business needs. - Act as a decision maker in critical situations, either internally for Accenture or at client engagement(s) pertaining to Learning Development. - Lead the creation of assets/offerings and provide thought leadership for Talent Development. - Actively contribute to Accenture internal and client facing points of view on Global Learning Development Trends. - Lead change and learning programs and interventions that prepare the organization for implementation of new or existing business processes.- Act as a mentor or coach to aspiring leaders to help grow the next generation of innovators and thought leaders. Responsible for working closely with client Learning Organizations to develop a learning strategies.Experiences with defining business needs, learning organization design, business and organizational modeling and business cases for organizations with learner populations of up to 500,000. Expert at Accenture learning development tools and methodologies. Experienced with developing specific learning approaches, materials, timelines, logistics and administrative tools, in the context of large scale transformation programs, package based systems implementation and process improvement programs. Provide thought leadership to the client learning organization to enable them to effectively participate in the Learning Strategy and Learning Plan development efforts. Guide the client through the Learning Strategy and Learning Plan development process.

This position is responsible for the application of state-of-the-art instructional technology to provide learning solutions in support of ongoing and future business requirements for new and existing systems, products, procedures, and other Bank initiatives. Through analysis of the workforce, corporate goals, and documented requirements, this position is responsible for leading a team of learning and development professionals to provide performance-based, cost-effective learning solutions across Bancshares. Major accountabilities include: learning solution design and development strategy, personnel management to include contract resources, vendor management, creation and maintenance of design and development standards and templates, review and recommendation of alternative delivery channels including all forms of learning technologies, project management to include client consultation, capacity planning, pre/post training evaluation, and business case methodology. Build strong relationships with segment managers and key leaders to understand business strategy and maintain knowledge of Bank strategy and initiatives and translate business needs into executable learning objectives, make decisions based on strong business justification using analysis and ability to determine root causes. Provide project management services for complex learning initiatives and direct learning and development solutions. Evaluate the effectiveness of learning solutions and recommends improvements.

Responsible for working closely with client Learning Organization to develop a program-wide training strategy. Expert at Accenture training development tools and methodologies. Experienced with developing specific learning approaches, materials, timelines, logistics and administrative tools, in the context of large scale transformation programs, package based systems implementation and process improvement programs. Engage the customer learning organization as quickly as possible establishing design and working sessions and developing an aggressive timeline. Provide thought leadership to the client learning orgnization to enable them to effectively participate in the Learning and Performance Support Strategy and Learning Plan development efforts. Guide the client through the Learning and Performance Support Strategy and Learning Plan development process.

Responsible for delivering the following curriculum elements. Techniques to operate a 4WD vehicle on unimproved roads, Multiple vehicle recovery, Terrain appreciation, Acheiving and maintaing traction, Obstacle clearance, Rough ground traverses, Steep grades - including emergency recovery, Water crossings, Sand driving, Winching techniques, High-lift Jack operation, Driving hazards, Navigation/GPS, Vehicle preparation and Equipment selection

Director, Client Services Accountable for project learning development and delivery strategies, managing project managers, corporate credibility, sales support, organizational and needs assessments, end-user documentation, multi-media services, contractual compliance, profit and loss management, and customer satisfaction.Training Project ManagerResponsible for training management strategies for end-user training, sales and work force automation solutions.Senior Lead InstructorResponsible for Virtual Instructor Led Training/Instructor Led Training needs analysis, curriculum development, instructor certification and deployment for end-user training, software tests, and help desk analyst training for sales and workforce automation projects.Lead InstructorResponsible for needs analysis, curriculum development, instructor certification and deployment for end-user training, software tests, and help desk analyst training for work force automation projects.

Global

USMC Jump Master and Mountain Leader (ANGLICO)​Led or participated in joint operations with:​- Korps Mariner​- 3 Commando Brigade ​- 1 Brigade North​- 2ème Régiment Etranger de Parachutistes – Beirut​- Infanteria de Marina ​- 7th Panzergrenideren​- 40 Commando Royal Marines​- San Marcos Tactical Group​- Le 8e Régiment de Parachutistes d'Infanterie de Marine – Beirut​- 82d Airborne ​- 2/75th Ranger Infantry ​- Army of the Sultanate of Oman – Desert Shield/Storm​Campaigns:​- Multinational Force Beirut (two tours)​- Desert Shield​- Desert Storm​Primary Awards​- Combat Action Ribbon​- Navy Commendation Medal (w Gold Star)​- Navy Achievement Medal​- Meritorious Unit Commendation (2 Bronze Stars)​- Navy Unit Commendation (2 Bronze Stars)​