Dan Reimer Email and Phone Number
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I'm passionate about enhancing system efficiency and client satisfaction. When I approach a new project, I always keep the big picture in mind and focus on delivering robust, scalable solutions. My background in systems engineering and IT, combined with my military experience, has instilled in me a strong work ethic and a dedication to achieving operational excellence.As a Senior Systems Engineer, I specialize in telecommunications and IT infrastructure. I excel at providing high-level technical support, offering design consultation, and managing complex projects. My skills include building and maintaining testing systems, conducting root cause analysis, and implementing intricate software and systems changes. I really enjoy translating business requirements into technical specifications, ensuring successful system integrations, and fostering collaborative relationships to drive seamless project execution.My military service has been recognized with several commendations, including the Navy and Marine Corps Commendation Medal, which is a testament to my leadership abilities and commitment to service.I'm excited about the opportunity to bring my blend of technical expertise and leadership skills to your organization. I'm confident I can help drive technological innovations and improve system efficiencies. I'd welcome the chance to connect and discuss how I can contribute to your team and assist in achieving your strategic goals through cutting-edge solutions and a relentless pursuit of excellence.
First Orion
View- Website:
- varian.com
- Employees:
- 5001
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First OrionKirkland, Wa, Us
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Hardware Installation RepVarian Sep 2024 - PresentPalo Alto, Ca, Us -
Senior System EngineerFirst Orion Aug 2019 - Mar 2024North Little Rock, Arkansas, Us- Provided Tier 4 support and design consultation to product owners and new customers during sales, pre-install, install, testing, and production deployment of large-scale cellular network system that delivered Scam Call protection, Call Branding, and other call flow related services.- Built and maintained testing systems that mirrored customer production in order to test new designs and provided performance analysis and forecasts for growth and expansion of new services, both on-premises and in cloud.- Accomplished over 100 significant changes year over year for 4 years to highly complex and fast-moving software and systems platform. - Coordinated with customers to solve over 15 system outages and provided Root Cause Analysis for over 25 minor system faults, year over year.
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Sr. Business Systems AnalystT-Mobile Feb 2013 - Mar 2019Bellevue, Wa, Us- Lead the Promotions and Offers Management and Development team for Product Management and Technology at T-Mobile USA. Interface between Marketing leadership and IT leadership and technical teams, to enable and/or modify Promotions and Offers to the subscriber base. Provide leadership and SME knowledge of the billing systems and price plans to the Marketing team to ensure cost-effective and successful offerings. Also provide assistance to Enterprise Architects on the infrastructure of the billing system, customer-facing applications, and internal tools.- As the Lead Analyst, have implemented over 500 changes in the billing system, and other tools, to support customer care, front-line care representatives, roaming partners, and new and updated rate plans and features, resulting in increased revenue, and reduced churn, and reduced call resolution times. -
Chief Petty Officer (Itc)Us Navy Aug 1986 - Jan 2018Washington, Dc, Us- Chief Information Technologist, US Navy, US Navy ReservesSenior Enlisted Leader for a technology-focused unit consisting of ~35 officers, and enlisted. Served as the Senior Enlisted Advisor to the Commanding Officer, and responsible for the management of all the enlisted in the unit. This included personal development, performance reviews, and training. - Lead Trainer for Space and Naval Warfare (SPAWAR) Network Support Operations Team. Coordinated, and executed over 150 training missions on ships, and in port worldwide. Lead effort to provide industry certification testing on-site during classes. Average pass rate on certification exams of over 85%, which is well above the industry standard for commercially available classes.- Data Systems Technician Work Center Supervisor – USS Arkansas (CGN-41), NAS Miramar Ground Electronics (ACLS). Operated and maintained all Data Link systems to include Link 4a, Link 14, Link 11, and associated monitoring equipment (LMS-11), AN-UYK-20, and cryptography equipment (KG-40). Operated, and maintained computer systems in support of Combat Direction Systems upgrade, including tape and disk drive units, switching units, and computers (AN-UYK-43). Operated, and maintained display subsystems including AN-UYA-4 displays, and associated peripheral equipment. -
Data Systems Technician/Information TechnologistUs Navy Dec 1986 - Feb 1994Washington, Dc, UsOperated, maintained, and repaired the following equipment: AN/UYK-7 Computer, AN/UYK-7 Computer, AN/UYK-43 Computer, AN/USQ-21 Radar Display System, AN/USQ-20, LMS-11, Link 4A, ACLS System, and AN/UYQ-20B, Windows 2003 Server, Windows 2000 Server, Windows NT4 Server, and workstation, and various proprietary communication software packages. Provided system administration training to Navy Fleet, and Marine Corps personnel in remote overseas, and local training sites.
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Sr. Systems AnalystNtt Data Sep 2012 - Feb 2013London, United Kingdom , Gb- Personally hired as the Lead Analyst for a large project to upgrade the Prepaid Billing system, and front-end systems. - Lead a small team, and managed several projects to build a new Prepaid Billing system, and front-end retail systems. Delivered 5 large software releases on time, and within budget, allowing the larger project to complete on time. -
Pre-Sales EngineerDigital Route Americas Jan 2012 - Sep 2012- Provided technical support for the sales team with new acquisitions, and ongoing customer projects.- Stepped into the role as Lead Project Manager for large Tier I, Canadian cell carrier’s transition from old data mediation system, to upgraded data center, and software systems. This included data center migrations, and new installations, requiring coordination across large geographical areas and over international borders. The project was delivered early, and under budget, saving the company over $1M USD in professional services, and maintenance.
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Senior Design EngineerT-Mobile Usa Feb 2001 - Jan 2012Installed, configured, designed and maintained Charging System for all Pre-Paid and Control Products. System included SDP, SCP, CCN, EMM nodes. Developed requirements and architecture for major software and systems upgrade to incorporate geographical redundancy across 50+ nodes in 3 different regions. Performed statistical analysis on trends and patterns of usage/utilization to make changes to system design in order to gain efficiency.
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Business Systems Analyst IvT-Mobile Usa Feb 2001 - Jan 2012Act as a liaison between Project Management and Development for projects including new products, enhancements, and major system changes and additions. Provide requirement documentation for these projects and act as the Subject Matter Expert for the Mediation and Pre Paid systems. Create Business Requirement, Product Requirement, Functional Specification, Technical Specification, and Test Requirement documents for all phases of a project.
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Mediations Specialist IiT-Mobile 2001 - 2005Bellevue, Wa, Us
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Systems/Software Implementation EngineerMarconi Wireless Mar 1998 - Feb 2001Install, configure, and upgrade complex custom software suites on large-scale computer systems. Perform real-time, production troubleshooting of software and database issues related to the transport of call related data to third party vendors. Provide remote and on-site technical support during the transition from testing and production. Responsibilities were to install the software developed by Marconi on test systems internally, training systems internally and on customers systems for production use. The systems were HP hardware (D Class, E Class, K Class, N Class, V Class, T Class, Superdome) running HP-UX 10.x and 11.x, and had Oracle 8.x as a central database. HP MC/Service Guard and Oracle Parallel Server provided high availability. Managed projects that included the upgrades and changes in the configuration of the Mediation and Provisioning software installed at the customer’s sites. Lead project manager for an installation of an entire system for Mediation and Provisioning on site at a customer in Malaysia for 2 months.
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Technical Support EngineerAtlas Telecom Oct 1997 - Jan 1998CaProvided worldwide in-depth technical support and support services via on-site and network connections for Enhanced Fax Store and Forward product. Customers were located in several different countries worldwide. Diagnosed hardware and proprietary software problems via remote dialup connections. Installed and configured software that collected fax files from fax machines, and stored them in a central server running Oracle 7.x. The servers were primarily IBM/Sequent NUMA/Q, and Sun Solaris. My responsibilities included advanced system administration and administration of the Oracle database. -
Software Support RepresentativeReynolds And Reynolds Healthcare May 1996 - Oct 1997Provide remote telephone and on-site technical support and assistance to customers and in house service personnel in the installation and utilization of software, applications, hardware products, and in diagnosing problems in a timely and accurate manner to assure customer satisfaction. Responsibilities were primarily first level phone support of the hardware and systems of customers running Patient Information Management Systems software. The hardware was IBM AIX running on RS6000 servers, and HP-UX 10.x and 11.x on HP Servers (D, E, and K Class). Served as a liaison between the customer and the hardware vendor for service contract related issues.
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Quality Control SupervisorPaychex Inc Mar 1994 - May 1996Supervise operations of the payroll processing and distribution areas. Supervised a staff of six computer operators and distribution specialists. Ensured the highest quality of printed matter being delivered to the clients, including all payroll forms, quarterly and annual tax returns. Supervised computer operations including data integrity, back-ups, monthly invoicing, system security, processing supply inventory, business continuity and supported all special computer related operations. Supervised the operations of a data center that included several Xerox high speed laser printers, envelope folding and inserting machines, and various shipping and postal equipment.
Dan Reimer Skills
Dan Reimer Education Details
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The George Washington University School Of BusinessBusiness Analysis
Frequently Asked Questions about Dan Reimer
What company does Dan Reimer work for?
Dan Reimer works for First Orion
What is Dan Reimer's role at the current company?
Dan Reimer's current role is Experienced Business Systems Analyst and Systems Engineer..
What is Dan Reimer's email address?
Dan Reimer's email address is dr****@****ion.com
What is Dan Reimer's direct phone number?
Dan Reimer's direct phone number is +142520*****
What schools did Dan Reimer attend?
Dan Reimer attended The George Washington University School Of Business.
What skills is Dan Reimer known for?
Dan Reimer has skills like Telecommunications, Testing, Troubleshooting, Integration, System Administration, Requirements Analysis, Sdlc, Networking, Software Project Management, Wireless, Databases, Windows Server.
Who are Dan Reimer's colleagues?
Dan Reimer's colleagues are Alexander Timtschenko, Cathy Woodward, Mike Setterberg, Corentin D., Ziyang Liu, Eva Salzmann, Franco N Palomba Cpa.
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