Daniel Patterson Email & Phone Number

I have 5 years of advanced customer service experience in the life and disability insurance industry. During that time I developed exceptional skill with conflict resolution, de-escalation of situations with angry customers, meeting or exceeding customer needs and expectations, and creative problem solving. I took great pride in producing some of the highest quality and most detailed applications for Principal underwriters, and my work was frequently commented on by underwriting staff as being exceptionally rich in useful details. On the customer side I regularly had the thanks and gratitude of customers for the professional and empathetic way I handled their calls, with several even leaving positive reviews of my calls with management.

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  Iowa State University

  Psychology