Daniel Robinson Email & Phone Number

As the Director of Operations & Marketing at The TBWS Group, I lead the streamlining of cross-functional teams, enhancing customer satisfaction and operational efficiency for our SaaS products. I manage web, app, and development teams, achieving cost savings and boosting customer retention through targeted email campaigns and feedback utilization.In marketing, I increase brand awareness and sales revenue via digital marketing campaigns, SEO/SEM, and strategic partnerships, driving substantial organic traffic and lead generation. My initiatives include a successful referral program and optimizing our customer support network, significantly improving customer satisfaction ratings.As a project manager, I excel in coordinating diverse projects, ensuring meticulous attention to detail, budget management, and resource allocation, resulting in seamless execution and high client satisfaction.

Vacaville, California, Us

Vacaville, Ca, California, Us

Provide marketing consulting and content production for a variety of industries, including brands, products, and political campaigns.Work with companies to create engaging video content, including UGC, B-roll, storyboarding, and concept development, tailored to their specific needs and audience.Consult with brands that face unique challenges in marketing due to strict content restrictions, particularly in the adult and 18+ product sectors, helping them navigate platform rules and compliance while building effective strategies.Collaborate with clients on scalable content strategies that align with platform guidelines, ensuring successful campaigns across digital channels.

Sales, Marketing, Account Management, and Management• Established relationships with key clients, addressing consumer needs and resulting in an increase in user base and growth in revenue.• Secured long-term high-value accounts through consultative selling and effective account management using strategic and client-focused selling tactics, enabling product upselling and maximizing customer value.• Managed contractual agreement execution and presented detailed campaign plans & budgets for sales operations to ensure business growth.• Developed and implemented marketing strategies that increased engagement, conversion rates, and qualified leads.

• Increased sales revenue in the first year of leading the team through the implementation of a new sales strategy.• Boosted team productivity by providing effective training and guidance.• Developed a high-performing sales team that consistently outperformed industry benchmarks.• Increased customer satisfaction ratings, showcasing commitment to exceptional service.

Benicia, Ca, Us

• Planned and orchestrated regional meetings.• Technical support and Helpdesk.• Cataloging/Parts Data integration management.• Project Management.• Publishing and maintaining a full aftermarket and OEM automotive catalog.• Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.• Coordinated with project management staff on database development timelines and project scope.• SQL Server• Excel• Cataloging• Project Management• Vendor Relations• Data Management

Benicia, Ca, Us

Training, Sales Calls, Convention planning, Franchise Troubleshooting, Supervisor, Data Gathering, Data Management, Reports, Increasing conversion rates, Program operator, Management.Manage a department that supports over 200 Franchises across the country. Hold training classes for new hires. Help run Regional meetings. Technical support and Helpdesk.

Us

In charge of Online Marketing, Generating leads, B2B sales. Selling computer repair service, pc maintenance subscriptions, and internet plan to Businesses and Residential customers. Marketing E-commerce website with a full catalog of aftermarket computer parts and cables. • Identified business opportunities through cold calling, networking, marketing, and prospective database leads.• Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.• Planned and executed events and marketing programs, reaching desired goal of qualified leads.• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

• Successfully trained and mentored a team of sales associates, leading to increased team productivity• Implemented effective sales strategies that resulted in the store achieving an increase in overall revenue• Successfully managed inventory and oversaw day-to-day operations of the store• Successfully upsold accessories on sales transactions, consistently surpassing sales goals• Trained and mentored a team of sales associates in upselling techniques, leading to an increase in revenue