Dan Staton Email & Phone Number

Woonsocket, RI, US

• Managing the Health Services design team at a higher level by creating design roadmaps and overseeing the execution of web/app designs for CVS Virtual Care, CVS health service emails, and MinuteClinic health service.
• Coaching direct reports to improve performance and meet monthly career goals (promoted designers; helped others bounce back from poor performance ratings)
• Collaborating with Product, Design, Engineering, and Agile leadership to plan design work and ensure design quality/velocity meets business and user needs (decreased time to complete features by 35%; reduced feedback.
• Improving our design process, facilitating culture activities, and managing through organizational change (hosting retros, monthly culture events, role agreements)

Woonsocket, RI, US

• Managed the Health Services design team in the creation of CVS Virtual Care (1,026,000 users in 2023 with a 95% conversion rate), the optimization of MinuteClinic Pre-Visit Checklist (increased conversion rate to 90%).
• Led hiring/onboarding processes
• Mentored direct reports to meet goals
• Collaborated with product, engineering, marketing, legal, clinical, and branding stakeholders throughout the design process to align
• Conducted research and referenced analytics to inform design decisions
• Refined our design process to adapt to many mid-sprint requests

Boston, MA, US

• Managed, supported, and mentored a design student through project management and professional development in a full-time student co-op program
• Led vision and strategy of visual redesign and rebranding for our supplier platform by managing design and engineering teams
• Supervised and advised 27 product designers who were implementing our design system’s new standardized design patterns across 180 tools

Boston, MA, US

• Evolved our design system by designing new components for product teams
• Led and executed the research, strategy, education, and rollout of Abstract to maintain Wayfair’s growing enterprise design team and design system
• Created an on-boarding committee and wrote 18 design education articles to help increase efficiency and improve the experience of on-boarding new hires
• Mentored designers on communication and persuasion skills in weekly chats

Boston, MA, US

• Researched, designed, and user tested a new media repository platform
• Led research initiative by interviewing product teams and creating personas
• Increased efficiency of Wayfair’s 3D model QA process by redesigning tool

• Designed a social-networking app and website based on user testing and teacher feedback
• Created two marketing websites by understanding the business and user needs; tested slogans and taglines
• Sole designer in a start-up of 7 people

New York, NY, US

• Designed four projects using agile method in a full-time UX Design program (projects below)
• Learned how to empathize with the user at every step of the design process
• Produced detailed wireframes based on in-depth user research
• Key Methods/

• Educated children ages 6-12 in Special Education and Mathematics classes
• Created and managed student development plans to ensure they met learning objectives

• Listened to the needs of college students and created graphics, videos, and other art to aid in their projects
• Tools: Illustrator, Photoshop, iMovie

• Work with students and staff to help fix various software problems for their computers
• Promoted to be on call to fix campus computers for faculty as Technical Support Assistant for the 2014-2015 school year
• Managed Macs on campus by updating software through Munki in 2015 as the Desktop Services Assistant

Rochester, NY, US

-Understood the user experience of customers requires empathy and individual customer service-Listened to concerns of customers to empathize with them -Resolved issues for customers regarding storewide problems-Recruited to open new store in Alexandria, VA-Photoshoot for company in Summer 2015-Transferred to Chestnut Hill Wegmans in Boston, MA

-iPad-based mathematics tutoring-Introduced students to iPad applications

Ux Designer In Training, User Experience Design

Bachelor’S Degree, Education/Teaching Of Individuals In Early Childhood Special Education Programs

Education record