Head of Event Operations across all Live Nation Festival Properties, including Rhythm andVines, Endeavour Live and other ad-hoc events as they arise.Responsible for operational planning and delivery of all outdoor and indoor events which fallunder the LN Festivals division remitLead role between external stakeholders; Police, Council, Licensing, Medical and the eventpromoter for all LN Festivals productsResponsible for the application of event resource consents and ensuring that all conditionswithin the consent are met by the eventLead role in the development and application of technical event safety measures includingbut not limited to; Event Control Communications and CCTV operations, Crowd Management teams and Emergency Response ProceduresEvent Gold for all events under the LN Festivals remitOverall responsibility for ensuring that all events under the LN Festivals remit adhere to industry best practice guidelines, regulations and licensing conditions as appropriate

Rhythm and Vines (R&V) is New Zealand's largest and premier 3-day music and campingfestival. Established in 2003, R&V is now hosting 25,000 patrons each year and is well into its22nd delivery phase. In 2018, R&V was bought by Live Nation and became the first Live NationFestival event owned in NZ.Progression from Site Crew through to Head of Operations across a 14-year involvementwith the businessResponsible for all operational delivery across R&V's Event and Site Departments, includingbut not limited to; Security, Traffic Management, Licensing, Crowd Management,Ticketing/Accreditation and Event H&S amongst othersManagement and planning of staffing rosters and roles for over 100 staff across multipledepartmentsLeader of Festival Delivery team with a focus on collaboration, positive reinforcement,empathy and creating a positive workplace cultureFostered an ethos of collaboration and teamwork, forging strong working relationships withevent stakeholders such as NZ Police, Medical Providers, District Health and Local CouncilentitiesLead role in the delivery of the Festival under COVID-19 restrictions resulting in R&V beingone of few Festivals globally to operate in 2020Completed a thorough overhaul of all crowd management protocols, including all riskmanagement and documentation processesDeveloped an in-house Crowd Management Team to provide accurate, succinct and timelyfeedback to event control and Festival ManagementLead role in the development of crowd safety/care initiatives such as R&V's "Haven", Frontof House drug checking and other customer service safety initiativesInitiation, development and implementation of the Event Control Centre and associatedinfrastructure to facilitate this spaceDeveloped and refined event specific process through continual learning, observation andresearch

Spark Arena is a Live Nation owned 13,000+ cap venue in Auckland, NZ. The largest indoor arena in New Zealand, Spark Arena has hosted some of the world's largest touring acts since it opened in 2007.Progressed from Operations Coordinator through to Venue Production ManagerResponsible for all venue production elements, including but not limited to; H&S, Staffing, venue layouts/design and operationally deliveryMain point of contact between Venue and Tour ProductionResponsible for the collection and review of all production related H&S documentation, ensuring any applicable sign offs were obtainedResponsible for the venue production risk assessment and ensuring all mitigation strategies were employedActed as Venue Incident Controller (I.C) and lead person on site for events ranging in size from 1500 person banquets to fully sold out arena showsAs venue I.C, responsible for venue security deployments and liaising with tour security on any necessary requirements