Helping the world's most forward thinking brands drive more conversions with Afterpay + Cash App.

Providing affordable digital marketing services ranging from websites, e-commerce stores, & social media management for small businesses.

- Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending our monthly webinar on new features- Collaborated and competed within an SDR team setting- Built and refined call scripts; designed email campaigns; created prospecting videosEngaged actively in weekly performance reviews and coaching in a team setting with the manager- Built custom sales cadences- Utilized video outreach strategy to prospect hot leads

Selected in top 2% of applicants for a program offered to high-potential individuals preparing for an SDR role in SaaSRigorously trained (300+ hours) and assessed on sales development skills by instructional coaches and industry professionalsEQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritizationSDR workflow: a consortium of current sales methodologies; qualifying frameworks (e.g. BANT); communication across email, social, phone, and video touchpoints; generating campaigns to SMB, mid-market, and enterprise accountsTech tools: Salesforce, SalesLoft, InsideView, Loom, Vidyard, Hunter.io, Lusha, & more.

Versa is a marketplace to discover & book services from local creative & beauty professionals!

- Fielded over 100+ calls, 20 Live Chats, & over 100 emails per week- Troubleshoot & guide users through bugs & technical gaps in knowledge- Maintain professionalism and quality standard on phone, live chat, & email- Recommended potential products or services to the development teams by collecting customer information and analyzing customer needs• Provide accurate, valid and complete information by providing the right SEMrush knowledge, methods, and tools• Kept up-to-date knowledge of the product and technical side of the industry (i.e. HTML courses, Google Analytics, etc.)• Work with team to identify and work towards both personal and department goals• Work within the Semrush and SalesForce database to respond to our customers and potential sales inquiries promptly• Resolve customer issues with effective problem-solving skills to retain customers

- Scout and meet with local business owners in order to develop mobile apps for their business- Design and build websites for website clients- Handle technical questions from clients- Develop content for branding (Sales deck, Flyers, Social Media Marketing)

• Assess call recordings to find incidental information to be included in root cause analysis• Daily recording of key metrics using Excel• Log compliments, complaints, and incidents into internal proprietary software• Develop reports using quantitative data for client reporting inquiries• Assist medical and security team by gathering and relaying information through Microsoft Outlook• Create Guarantee of Payment documents for our military members • Utilize proprietary software to update, create, and analyze case information• Call global health care providers to set up appointments for our members• Transfer cash for corporate business travelers worldwide

- Implement new responsive and redesigned HTML tables and grids - Utilize Drupal CMS to render new HTML grids correctly with given content- Work closely with Information Architect to complete website overhaul- Create Excel spreadsheets for students to quickly find course information such as course codes, if available online

As part of Epicodus's optional Internship curriculum, I interned at Leasera.com an online platform for property managers and renters. Duties included:- Integrating front end templates (HTML)to work with back-end logic (Rails)- Adjusting styles using CSS/SASS- Ensure jQuery plugins work as needed- Collaborate and communicate with development team (fellow interns and lead developers)

• Responsible for writing editorials geared toward college students in Philadelphia by encouraging students to study, explore, live and work in the Greater Philadelphia tri-state region• Interviewed local leaders in the Philadelphia region to cover their work and to dispel advice for students looking to pursue a career in the Philadelphia region • Assisted in creating video content to promote Campus Philly initiatives and highlight local landmarks• Covered Campus Philly events through Twitter and Periscope

• Assist guests in purchases by providing product knowledge and store information• Responsible for maintaining quality in designated store section• Stock shelves with products and accurate product information• Answer guest phone calls to assist them with product inventory, general questions, and concerns• Occasionally cashier during high store traffic hours