Dan Severance, Mba, Fmp Email and Phone Number

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Providing quality business solutions, increasing business efficiencies and profitability while educating on superior service. Consulting and contract services available for retail and office operations in space planning, food service, facilities management, project management, Event Planning & Management, site selection, procurement and vendor referrals.

Account management responsible of multiple locations for senior level oversight of the Valley Health Systems. Act as a point of contact for integrating service platform for the client, as well as ensuring that practices are sound and consistently applied. Directly responsible for client care and development programs. Responsible to work in partnership with Property Management Senior Leadership to manage, lead, and develop Property Management staff to ensure delivery of services consistent with C&W’s standards. Responsible for identifying capital projects, project management opportunities and oversight. Work with Senior Leadership on new business development pursuits while focusing on operational efficiencies in Property Management and quality of service delivery.

Provide site management and oversight to MasterCard’s World Headquarters and multiple Regional Offices in Purchase, New York and Manhattan. Be the focal point person with the regional Client representing the company and maintain excellent customer relationship by managing the day-to-day operations of the facilities to ensure maintenance, project management, space planning and business service operations are in alignment with the clients directives.Lead the C&W team and supporting Business Service providers in guiding facilities best practices and developing creative solutions in building maintenance, contract negotiations project management, space planning janitorial and business service, including hiring, managing performance, and providing the resources needed to ensure success. Responsible for financial management of these offices including: budgeting, forecasting, and contracting with vendors.

Serving the custom metal working machining of parts, workholding and tooling industry since 1997, utilizing CNC equipment and precision milling equipment.

Directing and coordinating 1.1 million square foot Super Regional retail center leasing, remixing, marketing, operations and financial activities; developing and implementing center development strategies including build activities, land control municipality incentives and construction. Recommend and implement short and long range plans that contribute to the overall profitability of the center representing the owners and tenants.

Facilities project management, business strategy and site supervision and logistics management for over 50 onsite vendors and subcontractors. Managerial support for 480,000 square foot, I.M. Pei designed, World Headquarters with over 1200 employees, consultants and vendors.Managed Business Service vendors and contracts to ensure deliverables and customer satisfaction levels are met or exceeded as measured by established Service Level agreements and surveysInitiated and executed space planning strategies that align with business objectives. Managed the move of over 1000 employees and associated assets, allowing for increased synergies of various business divisionsDeveloped expense budgets of over $2M creating cost saving initiatives through process improvements, prepared monthly financial reviews and forecast adjustments based on actual expensesImplemented operational and strategic change management that realized savings of over $700K through facilities management outsourcingManaged daily operation of facilities management vendors and acted as liaison mediating any escalated concernsInterfaced with senior management and established best practices in resolving their requests.Presented at the Society for Food Service Management’s 8th Annual Critical Issues Conference on how to Rebuild, Restack, and Redesign Your Facility during a financial crisis.

Managed over 50 employees located in St. Louis, Missouri and Purchase, New York. Acted as a liaison between client’s International locations and Compass Group on issue resolutions.Prepared and analyzed financial reports, budgets, and billing for contract food services and company stores with revenue of over $4.2MImplemented Beta testing of various client products, Mondex, PayPass and MasterCard Payment GatewayInstrumental in developing strategies to educate managers and associates on the execution of corporate standards as well as providing a showcase for potential customers as a Flik Committee Member of Centers of Excellence.Developed and implemented change management strategies as Marketing Committee Champion to measurably improve revenue and participation of over 15 regional locations at risk or in non-compliance Served as Compass Group Committee member creating higher education learning requirements for Johnson & Wales University Developing a Curriculum program (DACUM), flowcharting required job skills for Food Service Directors.Implemented high standards of food service marketing and innovationsRedesigned business model resulting in client budget savings of 5% - 10% year over yearConsistently retained 100% of incentive revenue as measured by client’s Service Level AgreementSignificantly exceeded KPI financial measurements in revenue, aged receivables and overall profitability

Hired, trained, and managed up to 90 employees for fine dining and special events.Developed web page and on-line catering software for communicating current events and specials for the New York and St. Louis facilities integrating existing Lotus Notes licenses, minimizing client investment.Executed multiple projects which included the Executive Dining Program, on and off-premise events, private and corporate catering for over 2,000 to 10,000 guests.Recognized member of the Process Change Committee directly reporting to MasterCard Executive Management; measured efficiencies through process mapping and cost saving opportunities creating client savings of over $500,000.Implemented Diversity initiatives that benefit the client and Flik International.Developed corporate standards and marketing innovations increasing customer engagement.

Managed all on and off-site catering sales, financial reports, budgets, and billing for catering sales.Accountable for liquor licenses, company vehicles and catering equipment