Daniel Shpak Jr Email & Phone Number

Rockville, Maryland, United States

 Responible for the overall quality of the new GA Provider System Managed defect triage meetings for the state of WY Created and implemented new RCA (Root Cause Analysis) criteria across all SQA projects  Responsible for creating Onboard training in Teams for new CNSI employees Responsible for supporting and working on KPI metrics

Berlin, Ct

Responsible for managing all aspects of QA and UAT test prep, test execution, and reporting for the new Load Settlement project. Created test strategy and test plan for implementation by QA test engineers. Hired the test team through SQA Consulting to conduct QA testing and support UAT.Worked closely with Accenture development team on the timetable for deliveries during their agile development process.Worked with 3rd party vendor (ABB) to deliver off the shelf energy software to integrate with Accenture code base which support Eversource internal processing.

Stamford Connecticut

Responsible for managing over 50 Test Leads, Architects, and Testers for Starwood’s Revenue Management System, Central Reservation System, and Digital Mobile and Web Applications.As part of the QMO Organization, responsible for creation, training, and roll out of QA Standards required for testing.Successful implementation of Pilot program to combine capital and maintenance releases into one. This resulted in the reduction of excessive regression tests, thus saving both resources, time, and money.Supported the implementation of CI using Selenium, SOAP UI, and QTP.

Successfully managed over 25 releases in 2013. These included both government regulatory (Dodd Frank), new product releases, and maintenance/enhancements over 2 LOBs. Managed a team of over 70 Test Leads and Testers on Moody’s Rating System replacement project (Pyramid). Successfully tested and installed into Production in Nov 2011. Significant follow-up enhancements were made and successfully installed into Production during 2012.Member of Delivery Assurance Team responsible for creating and rolling out QA Standards and Documents as part of PDLC IT initiative.Responsible for working with offshore vendor on implementation of a Managed Services testing contract. Introduced Velocity Charts to predict software stability for predicting readiness of code for release.

Managed a QA budget in excess of $6m.Responsible for managing testing for Group Benefits Line of Business ($24m IT budget) and New Business Vision Project ($60m overall project for P&C (Project and Causality). Led implementation of metrics, including vendor SLAs (Defect Leakage & Test Effectiveness) and Root Cause Analysis.Implemented and managed both MTC and ITC testing models. Managed over 65 resources (includes 9 FTEs, 8 onsite Cognizant resources and 48+ offshore).Negotiated contract, resulting in savings in excess of $1m across 5 LOBs.Successfully applied Agile testing methodologies on new product implementations

Created training documentation for CSI IT Project Path (Chubb's SDLC)Conducted training of CSI IT department on Project Path Designed, created, and updated CSI IT Web site for Project Path, Project Management, and SOX CompliancePerformed SQA across all domain teams for SDLC complianceLead Representative for CSI IT SOX requirements. Worked with both internal and external auditors to meet Federal requirements for SOX. Support CSI IT Release Managers, PM's, and developers on a daily basis to adhere to IT standards

Managed test leads and engineers on Pitney Bowes Ascent, Arrival, and Deliverability Product linesManaged off-shore test resources for both Deliverability and Ascent productsConducted performance reviews of all test leads and test engineersWorked with Project Managers to coordinate all product releasesTrained and managed test team on rollout and implementation of Pitney Bowes updated SDLC policies and proceduresSupport day to day operations of all product testing

Managed QA department of 37 people and 11 consultants.Managed department budget in excess of $2 million.Full responsibilities for Release Management and Configuration Management (using SCCS and PVCS).Established industry standard test methodologies based on IEEE and SEI for implementation within the Product Development Life Cycles.Performance testing accomplished using Mercury's LoadRunner.Worked with development teams to attain CMM level 3.Test responsibilities included verification and validation of the following major applications: Oracle Financials (Release 11 on SUN servers running UNIX), Claims Processing (Sequent boxes running UNIX, HP n-class running HP-UX, IBM P690 running AIX 4.4 all on Oracle DB 8i and 9i), Adjudication (IBM P690 boxes with Universal File system over UNIX base tables), and GUI applications using FORTE 3L2 front end.Defects managed using PVCS Tracker.Established QA testing standards and created a test management system for complete project tracking of test cases and test results.Evaluated, purchased, and implemented Compuware's automated testing suite which included QA Center, QA Director, and Load Test, as well as FileAid (Compuware's data creation and validation tool). Compuware ran on NT servers with ACCESS databases migrated to Oracle.Implemented metrics to aide in software quality improvements. Organized formal training for IS in the use of automated testing tools.

Responsible for managing a team of 20 developers, QA analysts, and documentation specialists for the Workmen's Compensation Product for the state of Pennsylvania. Total budgetary cost exceeded $6 million.The product consists of Client Server running PowerBuilder front end and SyBase on AIX back end. Implementation consisted of nine major offices dispersed throughout the state with automatic data recoveries for individual system failures throughout the sites.Directly managed all product assurance functions (consisting of configuration management, test, and documentation), and customer training. Test automation was done using SQA Suite by Rational Software.Full management of test case development, execution, defect monitoring and tracking were handled through the use of in-house developed Lotus Notes database applications.EIS

Directed a software department of over 45 people including managers, engineers and documentation specialists for the new Client Server based Telemarketing system.Product ran on AT&T 3430, S10 and S40 Servers with PC agent workstations of 486 and faster machines. Servers ran AT&T Unix (System 5 Release 4), while agents ran on Windows 3.1, Win "95", and OS/2 running Windows emulation. Switch interfaces included Definity G2 & G3, Merlin, and EIS Call Processors with T1s.Worked directly with customers in developing and delivering customer specials for integration within our product lines.Implemented Test and Development Methodologies using McCabe's Software Tool Set (McCabe Battlemap, McCabe Analysis of Complexity Tool, McCabe Design Complexity Tool, and McCabe Instrumentation Tool with Slice), Client Server load simulation package for stress testing and performance benchmarks, and Client Server test automation using QA Partner.Director Core Software DevelopmentResponsible for packaging and delivering Call Manager software releases to over 200 customer sites. This included testing and validation of customer specials integrated into the existing product lines.Worked with senior VPs to plan future product directions which lead to the new client-server based product.

Micrognosis Trade System ran on Sun Unix and VAX/VMS Systems with PC DOS-based financial workstations.Supervised all test engineers and test technicians in the product testing functions.Performed maintenance of product assurance test systems.Scheduled all product assurance testing and assigned test systems for all Micrognosis personnel.Approved test plans, procedures, reports, and logs, as well as all final release packages.Developed test standards and established performance benchmarks for the Micrognosis Trade System.Developed test tools used for performance and system testing.

Managed the Research and Development lab.Designed, coordinated, and supervised system testing of the CANAAN computer and its interface with IBM 4341.

New Information System Division Concentrator Network:Product ran on Honeywell VDP516 and PDP1145. Development and performance testing ran on VAX 11/780.Designed, coded, and tested utilities written in C for building and loading test databases.Contel Information System Division:Product ran on CODATA 3300.Developed test specifications and procedures for Factory Acceptance Testing. Ran acceptance test and evaluated the performance results on the IDS(Ethernet-based system). Worked with both Bi-Sync protocol as well as Free Wheeling Sync(FWS) protocol. Interfaced with other groups in developing new systems associated with the new IDS. Developed and implemented software modifications

Responsible for the development of the Program Performance Specification and the Program Design Specification within the Counterfire Mode. This included detailed system level flows to be used for software design and implementation.Multiple Launch Rocket System Trainer (MLRS)Worked in the design and maintenance of the database for the MLRS Trainer. Performed testing and integration of all software and completion of final documentation.MIFASSCoded, tested, and integrated HB/MPI Monitor. Responsible for the design, code, testing, and integration of the Counterfire Algorithm functions with the ballistics group.