Dan Skene

Dan Skene Email and Phone Number

Associate Partner Relationship Director @ NAVEX Global
United States
Dan Skene's Location
Rexburg, Idaho, United States, United States
Dan Skene's Contact Details

Dan Skene personal email

n/a
About Dan Skene

Skilled Senior Manager with a long track record of outstanding performance exceeding goals and objectives. Pivotal resource on new business expansions and successful strategic initiatives. Extensive sales and operations management experience in the contact center and telecommunications fields. Lead, develop and manage coaches to meet company goals and objectives. Certified Director serving for 15 years.Specialties: Contact Center Management, Technical Analysis, Employee Engagement, Sales Management, Credit Consulting, Various telecommunication technologies including ACD, VoIP, SIP, MPLS, WAN.

Dan Skene's Current Company Details
NAVEX Global

Navex Global

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Associate Partner Relationship Director
United States
Dan Skene Work Experience Details
  • Navex Global
    Associate Partner Relationship Director
    Navex Global
    United States
    View
  • Navex Global
    Partner Relationship Manager
    Navex Global Apr 2020 - Present
    Rexburg, Idaho, United States
    - Engage and build relationships with cross-functional teams and stakeholders to institutionalize Best Practices. - Generate and encourage innovative solutions to create opportunities, address problems and challenge conventional thinking to find better ways to optimize workflow. - Ensure SLAs, deliverables, compliance requirements and expectations are adequately incorporated into vendor contracts to facilitate the ability to monitor and manage vendor performance. - Assist in developing and monitoring Vendor Scorecards on quantitative and qualitative performance measures of selected SLAs and metrics to manage vendor performance.
    View
  • Navex Global
    Senior Operations Manager
    Navex Global May 2017 - Apr 2020
    Rexburg, Idaho
    – Established a 39 seat Ethics and Compliance Hotline contact center and grew into a 152 seat center- Worked as the Trainer for the first 5 classes while working as Operations Manager- Developed and trained 6 new Supervisors and a Trainer- Developed and implemented Supervisor and Senior Agent Scorecards and Performance Awards
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  • Apiary Fund
    Funded Trader
    Apiary Fund Mar 2017 - Apr 2020
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  • Fall River Rural Electric Co-Op
    Director
    Fall River Rural Electric Co-Op Jun 2003 - Jun 2018
    Ashton, Id
    Served as a Director on a 9 person Board for a non-profit electric co-op. Previously served as Vice President and President of the Board.
  • Progrexion
    Operations Manager
    Progrexion Jun 2012 - Oct 2016
    Rexburg, Idaho
    Managed call center operations with 13 direct report sales coaches and 200 agents.
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  • Ideacom Ecsi
    Account Executive
    Ideacom Ecsi Jan 2011 - Jun 2012
    Idaho Falls, Id
  • Syringa Networks
    Account Executive
    Syringa Networks Jul 2009 - Oct 2010
  • Centurylink (Formerly Qwest)
    Senior Account Executive
    Centurylink (Formerly Qwest) Jun 2005 - Jul 2009
    Idaho Falls, Id
    View

Dan Skene Skills

Sales Call Centers Customer Service Management Telecommunications Voip Sales Management Team Building Cisco Technologies Sip Team Leadership Mpls Avaya Technologies Avaya Training Microsoft Office Leadership Convergence Networking Applications Specialist Convergence Applications Sales Specialist Cisco Sales Executive Qwest Essentials Graduate Miller Heiman Graduate Wan Cloud Computing Microsoft Excel Business Development Strategic Planning Contact Center Management Employee Engagement Account Management

Dan Skene Education Details

Frequently Asked Questions about Dan Skene

What company does Dan Skene work for?

Dan Skene works for Navex Global

What is Dan Skene's role at the current company?

Dan Skene's current role is Associate Partner Relationship Director.

What is Dan Skene's email address?

Dan Skene's email address is ds****@****ion.com

What schools did Dan Skene attend?

Dan Skene attended Western Governors University, Ricks College, Bonneville High School.

What are some of Dan Skene's interests?

Dan Skene has interest in Fly Fishing, Children, Basketball.

What skills is Dan Skene known for?

Dan Skene has skills like Sales, Call Centers, Customer Service, Management, Telecommunications, Voip, Sales Management, Team Building, Cisco Technologies, Sip, Team Leadership, Mpls.

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