I served as a solution architect responsible for collaborating with clients to craft create technical solutions to their problems. I worked with clients to improve various aspects of their websites, software products, and back-end services. Throughout my engagements, I implemented Agile and Scrum methodologies at all clients and introduced key stakeholders to Agile practices and cadence.

I oversaw the development of the ShiftgigX SaaS platform. I directed all strategy and decisions around the building, selling, managing of clients, and reporting on the success of this platform department.• Transitioned into leadership role overseeing the P&L and management of the SaaS platform• Participated in entire sales process of platform; from initial meeting to managing pricing and negotiations for all potential clients• Worked closely with clients to gather feedback to continue to improve the platform• Built platform department into profitable and sustainable business• Managed the platform product management team to ensure platform is set for scalability and aligned with solutions to client problems • Launched second mobile application, dist.l, designed at managing budgets and allowing for events to be booked following specific campaign and market guidelines• Grew brand staff mobile application to include over 14K monthly active users and 60K total downloads• Increased internal application usage from 15 users to 325 users in 18 months (through client acquisition)

During 2016, the industry changed quickly and the company and product had to adapt. Due to employee regulatory changes, BookedOut had to reposition the product in order to be compliant. Through strategic partnerships, we were able to launch into new verticals and globally. There was excitement and momentum all around which culminated with the strategic acquisition by Shiftgig in September 2016.• Repositioned the platform to support both employee and contractor legal compliance requirements; allowed for an expansion in user base and client base.• Implemented an integration with a third-party Employer of Record provider to manage employee on-boarding, hours reporting, and payment and reconciliation management.• Managed a product management team focused on delivering the best features to help automate manual processes, improve brand staff’s experience, and provide an ROI for our clients on their experiential campaigns. The team had three main tenants that impacted our product enhancement and feature development: 1. Work directly with clients and brand staff to understand their pain points and problems. 2. Deliver results by following a ‘progress over perfection’ methodology; sprint and iterate! 3. Validate feature success using empirical data analytics• Participated in over 60 client interviews to better understand and analyze what clients needed and the problems we were trying to solve (outside of providing the best staff).• Introduced the BookedOut mobile application to the staff at the Nike House for the 2016 Summer Olympics in Rio. Collaborated on mass communication tools and co-branding the BookedOut mobile application for Nike.• Launched first SaaS client; managed the entire process from sprint 0 planning through proposal, implementation, and training.• BookedOut was a finalist for the Moxie Award for Startup of the year as well as one of the Top 50 startups in 2016 (from Built In Chicago).• Shiftgig acquired BookedOut in September 2016

Served as the first product manager for the mobile marketplace connecting the best brand staff to fortune 100 brands and activations. BookedOut was a cloud-based technology platform that partners with experiential advertising agencies to enable meaningful consumer engagements with measurable results.We supported a community of freelancers through our BookedOut mobile application. Users manage their profile photos, videos, brand experience, etc. to help book paying campaign events. Brands engage these users through the app by sending them push notifications with key event details and campaign objectives.Key Contributions• Oversaw all software development, including multiple teams across the entire product suite.• Managed the roll out of the web-based client application, Event Tools. Conducted the training across all client users and managed adoption metrics to ensure client usage of Event Tools.• Built a client self-service process allowing clients to manage the entire campaign and activation management workflow resulting in a dramatic decrease in internal operations expense.• Launched the BookedOut mobile application in March 2015 in Google Play and the Apple App Store; moved entire staff experience to mobile application in July 2015.• Created an automated staffing process that decreased the booking time from a median time of 6 hours to 4 minutes; resulting in increased productivity.• Implemented data-driven product management decision making using metrics from Google Analytics, Fabric.io, and SQL Server Management Studio.• Developed a suite of internal and external reporting and data visualization using Tableau

I managed the roadmap for Echo's internal suite of financial software. This includes managing new development of applications designed to create efficiencies in financial processes and supporting existing applications. Previously, I managed two specific roadmaps within the internal truckload suite of software. During this time, I worked to redefine the sourcing and tracking processes by implementing innovative technical solutions which augmented business process.Some of the skills I have demonstrated during my time as a Product Manager are:• Collaborated effectively with design and engineering teams to create various product roadmaps based around visions designed to build more efficient business processes• Partnered and built strong relationships across an organization• Developed and monitored KPIs to ensure adoption and to measure ROI• Participated in Agile teams utilizing Scrum practices; teams have 2-week iteration along with frequent business demos and releases• Provided assistance to support teams for all products; communicate directly with clients and end users to demonstrate effective uses of products

• Built a strong analytical and reporting foundation by evaluating the enterprise sales process• Constructed standardized Tableau sales presentation for prospective enterprise sales clients based on feedback from Sales and Solutions departments• Monitored the corporate agent sales department and conducted monthly meetings with CFO and EVP of Sales to review progress of agent sales program• Reported directly to the EVP of Sales