Daniel Swift Email & Phone Number

Las Vegas, Nv, Us

Basingstoke, Hampshire Uk, Gb

Cash automation technology Providing service and maintenance for the financial, retail, cash center and gaming industries with confidence and quick solutions. Customers like Banks, Walmart, Costco, McDonald’s, Circle K and more, I work independently to troubleshoot and repair a variety of high speed cash-handling equipment; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of Glory Global Solutions and Revolution equipment. Position is focused electro-mechanical repair.Diagnose system problems and make repairsKeep customer apprised of progress during maintenance or a down system situationDocument system problems and preventative maintenance in customer site logGather and record machine information to monitor performanceComplete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistanceMake recommendations for improving the service, reliability, and performance of our equipmentEscalate difficult technical problems by seeking timely advice or assistance from technical supportEstablish preventative maintenance schedules and implement according to company specifications

Elmhurst, Illinois, Us

Installs, maintains and services assigned equipment at customer locations. Servicing NRT, Revolution,Everi, Diebold, Hyosung, Triton,, Genmega, Tidel-Brinks. Kiosk/ATMs-cash security systems and safes. Diagnoses and resolves product performance problems,Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance,Takes responsibility for potential or desired follow-up services or problem escalation.Maintains tools and parts inventory in a secure and accurate fashion. Maintains company van

Laid off due to Covid 19 job slowdown.Built/repaired Visual signs in production when not traveling to install/remove/repair Visual signs at casinos nationwide.

Las Vegas, Nv, Us

Laid off due to Covid 19.Certified Field Technician 3 Drove company vehicle to perform client-site servicing, repair, and installation of company products.• Provided high quality technical support to customers on operational or maintenance aspects ofgaming equipment including install, setup, and reconfiguration.• Troubleshot problems down to the component level using internal diagnostic tests, options, andfunctional testing.• Trained less experienced technicians on the use of troubleshooting techniques.• Stayed abreast of current technology, determining the most cost effective repair and resolutionto minimize customer downtime.• Prepared reports for analysis of product failure trends and service ability issues.• Ensured that tools and equipment are kept in proper, safe, and working condition.• Verified property specifications to ensure product options and parameters are set accordingly.• Collaborated with management and technical teams to guarantee the best customer service.

Las Vegas, Nv, Us

Supported projects related to installation, de-installation, and reconfiguration of Ditronics product line and services. Traveled to customer sites across the US. • Installed, maintained, and supported equipment for ATM, kiosks, cash advance, and check cashingsystems on-site.• Specialized in Triton, Hyosung, and Glory systems providing setup, installation, and maintenance.• Accessed ATMs and kiosks remotely through the Bomgar system.• Upgraded and installed programming software on Ingenico card readers, EMV kits on kiosks, andATMs.• Conducted customer training upon implementation and on-going technical support.

Henderson, Nv, Us

Led a team that installed quality gaming solutions including lock products, sheet metal, bases, or gaming cabinets in casinos and gaming venues.• Scheduled and oversaw the installation of products worldwide.• Performed quality checks on the installation work to ensure proper installation practices are used.• Established and maintained effective working relationships with management and employeescreating a professional team environment.• Ensured all documentation was approved by the appropriate Casino personnel and invoiced forservices.• Maintained confidentiality regarding the company, products, and customer information.

Atlanta, Georgia, Us

Provided installation, maintenance, and repairs on equipment at various locations within the Las Vegas area.• Delivered continuity of customer operations and high levels of customer satisfaction.• Performed testing, calibrating, and repair of electronic and mechanical equipment. Computers, self checkout registers, ATMs/ POS Point of Sale Systems and other electromechanical equipment at various locations within the Las Vegas area.

Supervised technicians that provided services for casinos and cruise ships in Washington, Idaho, Oregon, Oklahoma, Southern Nevada, and Los Angeles and Palm Springs, California.• Oversaw $1M budget, year- over- year effectively coming under budget.• Discovered opportunities and worked with the sales team to convert opportunities to sales.• Achieved monthly, quarterly, and annual revenue targets.• Determined daily schedules, 24/7 rotations, and preventive maintenance schedule responding to24/7 emergency coverage as needed.• Accounted for all phases of installs, removals, and software upgrades including Cat 5 and fiber wire

Oversaw contract painting operations for commercial, industrial, and residential projects supervising a teams of up to 12. Hired, trained, and processed payroll for all employees. Prepared sales pitches, estimates, and job bids.

Supervised various trades for commercial work and tenant improvements.Daily recording of job activities and progress.Met with trades foremen, to ensure schedules were being followed and jobs were being completed per contract and plan specifications. Met with city inspectors.

Certificate Of Higher Education, Complete Networking Fundementals Course

Certificate, Business Management Course

Certificate, Business Management Skills Course

Education record

Certificate Of Higher Education, Network Engineering