Dan Tam_Lung Email and Phone Number
Dan Tam_Lung work email
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Dan Tam_Lung personal email
IT Experience* Google Apps Certified Administrator.* Over 25 years of management experience, leading various sized teams of IT staff and technicians.* Provided IT support for the post-production industry for over 20 years.* Developed and managed an IT Service Desk and Call Center supporting up to 3000 users.* Experience as a Project Coordinator/Manager, including hardware and software deployments.* IT infrastructure and facility build-out experience (100 sq.ft. to over 100,000 sq.ft.).* Sarbanes/Oxley (SOX) compliance experience.* Payment Card Industry (PCI) compliance experience.* Business Software Alliance (BSA) compliance experience.* Cloud-based Business Solutions, Services, and Applications (SaaS, PaaS, IaaS, XaaS).* Operating Systems and Platforms: Google Chrome, Microsoft Windows, Macintosh OS X, Ubuntu.* Systems Administration: Google Apps for Work, Microsoft Active Directory.* Email Systems: Gmail, Microsoft Exchange.* Business Collaboration Apps: Google Drive, Microsoft Office, Microsoft SharePoint, Mavenlink.* Financial Systems: Microsoft Dynamics GP, Quickbooks, Netsuite/Retail Anywhere.* Phone Systems: Nortel Meridian PBX, AT&T Centrex, Nextiva VoIP, Google Voice.Multimedia Experience* Technical consultant by the Nittobo Acoustic Engineering Company in Tokyo, Japan and the Kyushu Institute of Design in Kyushu, Japan developing acoustic engineering software.* Digital animation experience, specifically worked on the “Little Engine That Could” edutainment software project.Automotive Experience* Over 30 years as a personal car shopper consultant.* Automotive Sales and Leasing.* Innovating/Engineering/Developing automotive performance parts.* Strong troubleshooting skills and finding solutions.Consumer Electronics Experience* Received two "Certificates of Appreciation" from the United States Air Force for services rendered as a Sound Reinforcement Consultant and Technician.* Multi-channel sound systems for homes and cars. * Speaker design and construction.* Smart Home / Internet-of-Things (IoT): home systems design, programming, and deployment.
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Data Management AssistantThe Foundation - #Postproduction Jan 2022 - PresentBurbank, California, United States
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It Support, Generalist, Technologist, And ConsultantDan@Tamlung.Net Jun 2015 - Jan 2022Los Angeles, Ca• Providing cloud-based computing and telco solutions and services to individuals, home offices, and small businesses.• Implementing telecommuting alternatives and solutions. • Leading a range of individuals to a team of independent contractors, administrators, consultants, generalists, and project managers in the fields of IT and Consumer Electronics.• Working with strategic IT partners and vendors.• Consulting regards SmartHome technologies based on Zigbee, Alexa, and Google Home platforms.• Achieving higher ROI when using Google Apps (300%+**) or Microsoft Office 365 (150%+**). (** Based on Forrester studies in 2015.)• Providing remote introduction and basic training via Zoom on Google Apps with Google's Drive, Microsoft Office 365 with Microsoft's OneDrive, and the combination of both Google and Microsoft systems. • Using Cisco Meraki cloud networking architecture and infrastructure.• Providing remote technical support via TeamViewer.• Bringing new life and usefulness of older computers running the following operating systems; __> Example 1 - macOS Catalina 10.15 + Windows 10 (Boot Camp) on a mid-2012 MacBook Pro. __> Example 2 - Ubuntu 20.04 + Windows 7 (Dual Boot) on a late-2010 HP Laptop.
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Independent Contractor, Teacher, And DriverTamlung.Net Oct 2015 - May 2020Greater Los Angeles AreaIT Employment Gap: In between IT projects and consulting clients, I've taken some time away from IT to spend more time caring for my elderly parents and took on the following jobs; * Essential Worker During COVID-19 Pandemic: Deliveries for Amazon Flex. * Rideshare Driver: Completed a combined total of about 25,000 rides with Lyft and Uber, providing carpool services with special training to assist seniors and people with disabilities, all while maintaining a 4.98+ customer service star rating (5-star scale). * Music Teacher/Coach: Taught introductory music and fundamental basics relating to drums and keyboard instruments.
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It ManagerFound Animals Foundation, Inc. Nov 2013 - Jun 2015Marina Del Rey, Ca• Helped with the transition to cloud-based platforms and the following services: - PaaS - Platform as a Service > Google Apps, NetSuite/Retail Anywhere, Salesforce - SaaS - Software as a Service > Google Drive Apps, Webroot, Desk.com, Mavenlink - IaaS - Infrastructure as a Service > Spanning Backup, Nextiva VoIP, Amazon Web Services - NaaS - Network as a Service > Cisco-Meraki• Provided IT support for the Adopt&Shop stores, including the role of the IT consultant for the build-out of the Culver City store and the deployment of the NetSuite/Retail Anywhere Point-Of-Sale system.• As an IT Generalist, I helped apply IT-related Best Practices and improved the company's overall IT infrastructure.• Managed a Systems Administrator, Database Administrator and oversee external web development teams and projects for the Microchip Registry program. -
It Help Desk ManagerTrailer Park May 2013 - Nov 2013Hollywood, Ca• Managed the IT Service Desk, providing desktop and end-user support for clients, employees, and freelancers.• Managed the procurement and reconciliation of IT hardware, software, fonts, services, and subscriptions.• Improved customer service and managed the levels of expectation by improving the efficiency of the IT department and improving the communications with the end-user, groups, and other departments.• Enforced best practices and compliance requirements of the Motion Picture Association of America (MPAA).• Upgraded and migrated the Service Desk system from Track-It to Zendesk, a cloud-based support service and system (SaaS).• Extended my role and assistance towards implementing better time management, project management, and task management with the success of the IT department adding over 50 newly acquired employees in less than a week, including the purchase, configuration, and deployment of all of the needed computer hardware and software.
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It Service Desk Manager & Accounting Systems AdministratorFox Rent-A-Car Oct 2009 - Nov 2012Near Los Angeles International Airport (Lax)• Managed the Accounting and Financial Software and Systems: Implementations and Integrations.• Managed the IT Service Desk: Centralized Help Desk Services, Desktop Support, and End-User Support.• Provided assistance as an Active Directory Administrator utilizing Group Policies (GPO) and logon scripts.• Provided technical support, service, and assistance for over 800 employees and 500 computers across 20 locations, primarily utilizing remote assistance.• Lead and implemented internal controls for Payment Card Industry Compliance (PCI SAQ-D).• Lead and implemented risk management, change controls, and best practices in accordance with Sarbanes-Oxley (SOX-404).• Researched and in the process of developing a centralized Managed Print Services (MPS) system along with a Document Management System (DMS). -
Automobile Sales AssociateMiller Toyota In Culver City, Ca (A Group 1 Automotive Company) May 2009 - Oct 2009Culver City, Ca• New and used car Sales Consultant.• New car sales and leases.• Certified pre-owned car sales.• Internet and eBay car sales.• Customer Service.
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It ManagerAscent Media Group, Llc May 2004 - Mar 2009Burbank, Ca• A company employee of 12 years under the Ascent Media family of companies.• Senior IT Manager overseeing 3 to 7 end-user support technicians. Reported to Directors, Vice-Presidents, and Chief Executives.• Established and evolved the company’s Service Desk and Help Desk Call Center supporting almost 3000 employees and clients.• Provided localized technical support for over 800 employees and clients at as many as 12 facilities in Burbank and Valencia.• Project managed and coordinated the move of over 300 employees into a newly built facility in Burbank, the relocation of 100 employees from Hollywood to Burbank and the relocation of 100 employees from Santa Monica to Burbank.• Developed and implemented IT standards, policies, procedures, and practices while moving forward towards ITIL standardization.• Applied Sarbanes/Oxley (SOX) best practices, controls, and remediations towards incident management, risk management, and change control management. -
It DirectorLiberty Livewire, A Liberty Media Company May 2001 - Apr 2004Burbank, Ca• Liberty Livewire was a part of the Ascent Media family of companies.• Worked independently and collaborated with 6 other IT Directors in other technical fields and disciplines as a unified team.• Helped guide, instruct, and direct the company with IT strategies, forecasting, budgeting, planning, and problem solving.• Focused on end-user support and customer service for our clients and about 1800 employees throughout California.• Rolled out and implemented the utilization of Xytech Enterprise for almost 800 employees. Xymox was an internal post production application for resource scheduling and work flow management. • Project managed the relocation of over 200 employees from Hollywood to Burbank.• Project managed the upgrade, replacement, and deployment of over 500 desktop computer systems in a matter of weeks. -
It ManagerFour Media Company Sep 1998 - Apr 2001Santa Monica, Ca• Four Media Company (4MC) was part of the Ascent Media family of companies.• Information Systems (IS) Operations Manager overseeing 4 end-user support technicians in Santa Monica and West Los Angeles.• Worked with and reported to Chief Executives, Vice-Presidents, Directors, other Project Managers, and vendors.• Provided localized technical support for over 450 employees and clients at up to 10 post production facilities.• Project managed and coordinated the move of over 350 employees into 4 newly built and renovated facilities.
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Executive Officer / Co-FounderDynactive, Llc Mar 1996 - Dec 1998Van Nuys, Ca And Tokyo, Japan• Co-Founded Dynactive.com, a Los Angeles based Internet and Multimedia company, and was its Executive Officer, Managing Member, and Senior Consultant.• Followed Internet and computer-related market trends and consumer trends. • Helped customers incorporate the utility of computers, its multimedia applications, and the growing development of the Internet and Home Entertainment in the mid-’90s.• Advised, directed, and consulted customers on decisions and choices relating to the integration and use of technology.• Helped develop, design, and implement web-based business solutions for customers, known more commonly today as e-commerce.
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Management Information Systems (Mis) AdministratorEncore Video Apr 1997 - Sep 1998Hollywood, Ca And Santa Monica, Ca• Encore Video was part of the Ascent Media family of companies. • MIS consultant and full-time employee as a System Administrator, managing and maintaining the networked computer systems.• Supported about 150 employees and clients with their hardware and software needs on both Windows and Macintosh platforms.• Trained, taught and educated the employees with software applications such as Microsoft's Office and Xymox Myriad, an internal post production application for resource scheduling and work flow management.
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New Account SpecialistBrand X Internet (Leonardo Internet) Mar 1996 - Dec 1996Santa Monica, Ca• Call Center Operator.• Sales Consultant.• Set up new user accounts.• Provided technical support.• Helped maintain hosted web servers of our clients.
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Managing Partner & Systems AdministratorGraham Morris Animation Jun 1994 - Feb 1996Encino, Ca• Helped form and worked with Graham Morris Animation, Inc., a Los Angeles based multimedia and animation company, as a managing member and partner of the company.• Responsibilities were to establish and maintain good customer service and client relations, meet deadlines, stay within budgets, supervise a team of artists and programmers, and maintain quality control.• Developed interactive CD-ROMs and websites for educational and entertainment use.• Incorporated traditional animation and pioneered computer-aided digital animation, infusing the two on "The Little Engine That Could" CD-Rom project.• Pioneered in the Virtual Reality (VR) technology as an alternative to Apple’s QuickTime VR.• Worked with and learned from the best and most talented artists from Disney, Otis, Universal, Warner Brothers, and UCLA.• Worked with individuals and companies to establish and maintain a presence on the Internet and incorporating interactive multimedia enhancements to new and existing websites.
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Rental Agent/Manager & Limousine Driver/DispatcherFox Rent-A-Car & Limousine Service Jun 1989 - May 1994Near Los Angeles International Airport (Lax)• Fox is headquartered near the Los Angeles International Airport.• Provided limousine and rent-a-car services for the people flying in and out of the airport and for the customers of the local hotels in the area.• Fulfilled the transportation needs in the entertainment industry for awards shows and events.• As a limousine dispatcher, I regularly managed, coordinated and scheduled about 18 vehicles and over 30 drivers.• As a rent-a-car manager, I was in charge of 2 facilities; overseeing a staff of 4 with a fleet of over a couple hundred vehicles in Los Angeles and overseeing a staff of 2 with a few dozen vehicles in Orange County.• Designed and drafted the Company's first rental agreement contract.
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Automated Teller Machine (Atm) SupervisorU.S. Military Banking Facility (Yokota Afb - Japan) Aug 1986 - Jul 1988• National Bank of Fort Sam Houston• Chase Manhattan Bank• Military banking annex at the New Sanno Hotel in Tokyo, Japan.
Dan Tam_Lung Skills
Dan Tam_Lung Education Details
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With The Fields Of Study In Acoustics, Mathematics And Consumer Electronics -
University Of Maryland (Yokota Air Force Base, Tokyo, Japan)Mathematics -
Birmingham High School, Van Nuys, CaEarly Graduate
Frequently Asked Questions about Dan Tam_Lung
What company does Dan Tam_Lung work for?
Dan Tam_Lung works for The Foundation - #postproduction
What is Dan Tam_Lung's role at the current company?
Dan Tam_Lung's current role is Data Management Assistant at The Foundation Post-Production.
What is Dan Tam_Lung's email address?
Dan Tam_Lung's email address is d.****@****als.org
What schools did Dan Tam_Lung attend?
Dan Tam_Lung attended California State University, Northridge, University Of Maryland (Yokota Air Force Base, Tokyo, Japan), Los Angeles Pierce College, Birmingham High School, Van Nuys, Ca.
What are some of Dan Tam_Lung's interests?
Dan Tam_Lung has interest in Musician, Â Musician, Education, Logic And Technology, Drums, Percussion.
What skills is Dan Tam_Lung known for?
Dan Tam_Lung has skills like Google Apps For Work And Nonprofits, Cloud Computing, Saas, It Management, Integration, Active Directory, Telecommunications, Troubleshooting, Management, Business Intelligence, Project Management, Networking.
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