● Trained and certified global teams on cybersecurity and application delivery products,ensuring excellence and timely support.● Created customized solutions on top of Radware products to enhance functionality forclients.● Developed proprietary automation software in PHP and C++ to streamline configurationand management of Radware appliances. This software then became a core offering adopted bynumerous enterprise clients.● Created custom reporting solutions using SQL, Python and PHP to provide insights toManaged Services and Cloud WAF customers.● Developed performance tuning application in C to optimize Radware security appliances,greatly reducing false positives in threat detections.● Acted as an escalation point, resolving the most complex technical issues.● Supported the implementation of Radware solutions for Fortune 500 companies,increasing customer retention.● Developed custom integrations and APIs using REST and SOAP frameworks to connectRadware products with client systems.

● Designed and delivered cyber security solutions to high profile customers.● Delivered presentations of results to customers during QBRs.● Executed PoCs, creating accurate simulations of customer's real life scenarios in lab to present during meetings.● Acted as a trusted advisor to customers as well as mentor to other teams.

● Managed a Technical Support Team which follows the sun and provides technical support to users all over the world.● Kept the team motivated, focused and provided with the resources needed to deliver perfect results.● Mentored the team and provided them with a focal point for their technical needs, helping them in case of any technical question or difficulty.

● Delivered technical training and workshops on security and application delivery to 100+partners and clients globally.● Provided 24/7 customer support for the North America region.● Developed automation tools in PHP, C++ and Python to simplify configurationmanagement.● Participated in quality assurance (QA) initiative in Radware’s Israel office to improve core products.

● Managed and administered a sizable budget and led a team securing infrastructure with firewalls, VPNs, web filtering, and other security solutions using Radware, Blue Coat, Fortigate and other vendor products.● Created custom anti-spam filters in C used by 5,000+ employees, specifically tailored forthe company needs, improving productivity.● Responded to cyber attacks and network threats as a member of the Incident ResponseTeam.● Conducted security awareness training for all employees.