Daniel Tate Email & Phone Number

Sandy, Utah, United States

Riverdale, Utah, Us

• Developed and implemented Internal Control Framework for entire Credit Division to ensure compliance and efficiency.• Conducted regular Business Unit Audits to maintain regulatory standards and identify areas for improvement.• Collaborated with business units to update procedures and implement control measures for General Ledger transactions.• Utilized ERM software to report on Credit Division compliance and audit findings.

Salt Lake City, Utah, Us

• Designed and executed Third Party Risk Management contract requirement testing.• Collaborated with Legal and compliance peers to implement compliance and control testing for lines of business.• Developed process maps and improvement steps for business units.• Utilized Six Sigma principles for root-cause analysis and process improvements.

Vienna, Va, Us

• Developed and managed ISO 9001:2015 QMS for Black Turtle Services, ensuring compliance and quality standards.• Implemented an Internal Audit program, conducting audits for contractual requirements and client-managed internal audits.

Vienna, Va, Us

Call center

Case management for all aspects of state benefits (SNAP, TANF, Medicaid and Child Care programs). Managed a spanish caseload in excess of 200 clients.

Program Specialist for myCase project for the State of Utah Department of Workforce Services.

• Identified and escalated governance, law, and regulation issues, assisting Legal with research requests.• Audited department processes, recommended procedural revisions, and trained employees on process changes.• Coordinated, assessed, and tested performance and assessment models to ensure compliance with corporate initiatives.

• Managed operations, training, and customer service for 150+ clients at Vanguard Cleaning Systems of Utah.• Provided ongoing support, problem-solving, and client retention strategies to ensure satisfaction and loyalty.• Implemented cleaning techniques, mentoring, and relationship building to drive additional work sales and client growth.

New York, New York, Us

• Conducted audits to ensure compliance with governance, laws, and regulations, resulting in improved processes and employee training.• Collaborated with compliance areas to support division and corporate initiatives, utilizing data and analytical tools for process improvements.• Developed and implemented reporting documents to enhance performance assessment models.

New York, New York, Us

Coordinated work flow for 75-100 employees in various roles Developed, implemented and trained policies and procedures for position Completed Quality monitoring of 75-100 employees Identified and resolved possible fraudulent activities Successfully launched new client startup. Customer Service in all aspects of credit card maintenance including Customer Service Credit Collections Front end fraud identification

Education record

High School Diploma