Researcher And Analyst
Current• Tactfully collaborated with multiple partners in accomplishing a challenging effort to process a large collection of operational data in a short time frame. • Focused upon quality and high-volume customer service delivery through skillful use of project scoping tools for clarifying parameters and processes. • Coordinated a 2014 staffing process to hire an employee on a tight schedule. • Utilized various information management systems to capture vast amounts of data. • Developed quality assurance metrics and results reporting tools so as to ensure consistency of the information and support project management. • Evaluated others’ work in constantly evolving and fast-paced environments.