Ability to asses customer needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.Flexible to obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.Schedule classes based on availability of classrooms, equipment, or instructors. Develop alternative training methods if expected improvements are not seen.Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.

Every Saturday from 11am - 1pm CST you can catch Straight From The Heart by going to www.fbrn.us. Click on host and find my name, Dante Scott. Monday's is when I bring a message. Saturday's, it is Straight From The Heart presents - Real People, Real Testimonies. So, check it out and be prepared to be blessed.

Sort and distribute faxes.Assist with copying and scanning projects as needed.Greet clients and guests in a professional mannerAssist with general reports, including data gathering via the computer system, printed reports or other available informationAssist customers with creating their WorkInTexas.com accounts

Process inquiries by proceeding through appropriate work flows determined by questioning and listeningService moderately complex calls requiring personalized service through telephone communicationwhich meet or exceed client’s time and quality expectationsResponsible for resolving moderately complex financial and non-financial customer inquiriesSend completed title packages to all 50 states.Complete Title ReleasesFollow-up on missing documentation needed to complete title work