• Conduct regular inspections and preventative maintenance of steam boilers and auxiliary systems in commercial and residential buildings.• Troubleshoot and repair complex boiler issues, including leaks, pressure irregularities, and burner malfunctions.• Oversee installation and commissioning of new steam boiler systems, ensuring compliance with local codes and regulations.• Collaborate with fellow board members to set strategic goals and policies for the HDFC, focusing on enhancing affordable housing initiatives and community well-being.• Oversee financial management, including budgeting, auditing, and ensuring fiscal responsibility in line with regulatory requirements.• Advocate for the HDFC’s mission by engaging with local government, community organizations, and residents to address housing needs and develop partnerships.• Facilitate regular board meetings, providing updates, strategic guidance, and decision-making support.

• Filmmaking• Business Development • Product Design

• Led the conception, planning, and execution of a robust geo-location feature within our proprietary mobile application (Allshifts). This feature allowed users to effortlessly pinpoint their location, access location-based services, and seamlessly interact with relevant content, significantly enhancing user engagement and satisfaction.• Collaborated closely with cross-functional teams, including software engineers, designers, and UX/UI experts, to gather requirements, define user stories, and develop a comprehensive roadmap for the geolocation feature.• Ensured that the geo-location feature aligned with user needs and preferences by conducting extensive user research and feedback analysis. Utilized this insight to refine product requirements and design a feature that provided meaningful value to our customer base.• Developed a clear product roadmap that outlined upcoming enhancements and optimizations, keeping the product competitive and aligned with evolving market trends.• Coached 5 Scrum teams consisting of 25 Frontend, Backend, and Fullstack engineers spread across 4 countries and 4 time zones.• Lead bi-weekly Sprint Planning and Sprint Retrospectives, as well as 3 Stand ups daily.• Removed blockers by re-prioritizing tickets and personally removing impediments between 5 Scrum teams.• Responsible for bi-weekly application deployments, creating release notes, and identifying and resolving defects discovered in the production environment.• Ensured that App Store Review Guidelines and the Google Play Developer Policies were upheld

• Instituted a new testing initiative that saw a 200% reduction in regression and User acceptance testing time, by reducing the number of test environments that our code was deployed to.• Lead a team of 3 Manual QA's and 4 Automation Engineers, helping them develop and document comprehensive manual/automated test plans, test scenarios, and test scripts.• Responsible for increasing the productivity of the QA team from testing 30+ bug and task tickets to over 80+ per two-week sprint.• Responsible for defining and deprecating our existing SOAP APIs as the architecture team transitioned to REST APIs.• Used SQL (PGAdmin) to query data, and validate the integrity of the DB.• Identified weaknesses and security vulnerabilities in the mobile and web application.

• First point of contact for 70+ bugs reported by the Field IOS App daily.• Utilized internal test servers and Instabug to reproduce and solve IOS app bugs.• Collaborated with product managers using Jira to set priority on bugs submitted from our Internal web applications, and field IOS app.• Researched and gained insights from customers detailing new feature ideas to the Engineering team

• Worked with the Customer facing support team to provide bespoke solutions for challenging customer request. • Offered support via Email, Slack, and Zendesk chat for Field Experts, and Field Leadership.• Created tickets to track key metrics that gave deep insights and helped inform the way Enjoy does business.• Collaborated with Field Operations to ensure inventory levels and vehicle counts.• Provided support for employee scheduling needs, onboarding, and Exit request

• Delivered high-quality experiences for all Enjoy customers.• Developed multiple skills training to aid in the continual learning of the Expert team.• Act as a resource and advocate for both the Expert and Enjoyer to help build the best experience.• Provide peer to peer developmental feedback.• Communicate HQ rollouts, new initiatives and strategies to the field team to support a growth mindset environment.• Collaborated with Field Leaders to identify areas of opportunity in the market and aid in the planning of new workshops to improve the Expert and Enjoyer experience.

• Product Design with User-centered design, Rapid ideation, Navigation and flow, Typography.• Front-end development with HTML, CSS, jQuery, and Javascript

• Created documentation describing meaningful A/B scenarios, the reason for testing each scenario, how to measure the difference between tests, and how the results should be interpreted. • Identified technical limitations for Implementation of A/B test.• Created customer personas• Used tools like Optimizely, Sumome, and Google Analytics to provided specific A/B test suggestions for Reelio.com

• Worked directly with the founders to impact the structure and tools used to create a more efficient and effective Concierge Team. • Provided content for social media campaigns.

• Captured events in a cinematic manner• Recorded and monitored high-quality audio• Documented wedding procedures thoroughly

• Certified Apple mobile device technician and trainer• Performed data transfers and repairs for high profile clients• Helped organize and run live musical performances and events in the theater space