Dante Glanton Email & Phone Number

Jacksonville, Florida, United States

Recommends operation policies and assists in the establishment of procedures, as required, to implement policies, achieve operational objectives, or resolve operational problems. Monitors operation activities to meet specific measurable service objectives to assure compliance with statewide operation goals. Investigates, assesses, analyzes and makes.

Jacksonville, Florida Area

Motivated employees to meet goals of the department, office and individual unit(s).Promoted mentoring and coaching to staff to ensure career development.Ensured training opportunities for staff in targeted areas.Used statistical information to evaluate performance standards; rewards and/or applies disciplinary action where appropriate.Consistently.

Jacksonville, Florida Area

Reviewed, interpreted and coordinated the implementation of policy, procedures and directives to ensure staff received necessary assistance to be successful. Engaged fully in the recruitment, training and development of staff. Conducted interviews with applicants and completed new hire orientation when new staff were hired.Monitored agent's calls for.

Jacksonville, Florida Area

Answered inbound calls assisting clients with all over the phone inquiries. Determined program eligibility in accordance with current regulations using computer-based eligibility system.Interviewed applicants via telephone communication to obtain and verify information needed to determine eligibility for Food Stamps, Medicaid and Cash Assistance.