Dante Gregory Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Oxon Hill, Maryland, United States

Washington Dc-Baltimore Area

Effectively assist and manage the day-to-day activities and business levels of the sports book: hiring, scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent customer serviceAct as an ambassador for the property to help promote sports wagering via our kiosks and mobile platformsInteract daily with senior leadership of our casino partner to serve as a brand ambassador to both sports book and casino patrons alikeManage all aspects of our sports betting equipmentDemonstrate leadership and ensure operational effectiveness which will yield a successful operationGenerate opportunities to maximize handle, profitability, and promotion of the Caesars Digital BrandEnsure all customers (whether regular or infrequent) are made to feel welcome by all team members, alwaysEnsure betting control guidelines are adhered to within the sports book.Foster an environment focused on customer service and compliance.Develop skills and knowledge of the sports book teamPlan and execute an effective staffing model, keeping in line with an approved budgetDirect and motivate the relevant stakeholders during planning, execution, and openingEstablish and maintain effective and professional working relationships with internal and external contactsPromote a positive image for Caesars Digital within the industry and communityAdditional duties as assigned

United States

Assist the Sports Book Manager with the day-to-day operations of the book (i.e. scheduling, inventory/supplies ordering, etc.)Responsible for preparing betting sheets and ensuring TV's are set upHold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports bookMentor and train employees to help them become better ticket writersAct as the Manager when the Book Manager is off propertyDrive and motivate the staff to deliver a high level of service to all William Hill customersHandle escalated customer complaints/issues as neededEnsure that the sports book staff is operating in a manner that follows all company and the DC Office of Lottery and Gaming rules and regulationsOther duties as assigned (i.e. write tickets when necessary, maintain a clean sports book, etc.)

Washington D.C. Metro Area

Deals a single Game Type proficiently - Blackjack, Roulette, CrapsProtects, controls, and verifies the accuracy of fills, credits, openers/closers, and marker transactions.Accurately exchanges cash or markers for chips.Collects losing bets, pays winning bets, and collects commission based on game dealt.Communicates verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game.Verbalizes player instructions, card totals, results or any other information as required in the procedures of each game.Maintains a helpful and courteous atmosphere on the game, while controlling the pace of the game.Promotes and maintains the highest level of service to all guests while staying alert to their needs and responds effectively to guest inquiries.Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor of all unusual events, circumstances, missing items, or alleged theft.

Provide exceptional customer service to casino patrons engaged in table games play. Track player activity and develop customer relationships to encourage repeat play. Demonstrate professionalism and a consistent friendly demeanor when dealing with irate customersMonitor money transfers and cash drop procedures. Manage, direct, and supervise the overall operation of assigned area in compliance with established policies.Conduct basic arithmetic in a swift manner to ensure integrity of the table games.

Hunt Valley, Md

Deliver exceptional service to clients by answering general account inquiries and providing quotes and account balances upon request Accurately execute and confirm trade orders as well as a variety of securities transactions initiated by self-directed clients Assist clients with brokerage consumer website usage and navigation Perform unsolicited trading requests Educate potential and existing clients about self-directed products and servicesDeepen relationships with potential and existing clients to transition service needs into sales opportunitiesUtilize customer relationship management tools, such as Siebel, to leave detailed notes about interactions with clients and process service requestsObtained Series 7 and 63 license in under 90 days

Washington D.C. Metro Area

Assisted in developing and planning Asbestos and Small Business Ombudsman (ASBO) outreach activitiesDesigned and constructed fact sheets for the Regional Small Business Liaisons and the National Compliance Advisory PanelAided in the development and arrangement of a strategic plan to better communicate long-term and short goals and their priorities for the ASBOResearched and gathered reference materials to gain an understanding of applicable laws and regulationsIdentified effective ways to market the Student Diversity Internship Program to increase awareness of the opportunityConducted research to determine the feasibility of using sustainable business practices to elicit growth and interestUtilized public speaking skills to deliver oral presentations about the insight and professional growth acquired throughout the internship

Bowie, Md

Local Store MarketerGenerated new business for local restaurant and act as the first contact to potential customers of the business.Provided incentives to potential customers to visit the restaurant, such as free appetizers and samplings of the food. Performed administrative and data entry duties in Microsoft Excel.; Server Served patrons of the restaurant in a friendly and timely manner.Displayed knowledge of the food, wine, and liquor menu, ingredients of food and drink items, and liquor laws.Demonstrated teamwork by assisting fellow servers during high traffic hours with food delivery, customer requests, and cleaning responsibilities.

Assisted and managed all occupants of a specific residential dormitory with several issues, including room and hall maintenance and stress and emotional troubles.Organized programs to administer on campus to give social, intellectual, religious or other satisfactions.Ensured proper key distribution and collection in the beginning and end of the academic year.Prepared reports to accurately detail and document any and all incidents in the dormitoryMaintained a log of all non-residents that visited the dormitory to ensure a detailed account of persons in the building for resident safety.