Dante Rufa, Mba, Ccia Email & Phone Number

New York, Ny, Us

New York, New York, Us

I was responsible for supporting Windows Servers and Windows Desktops in 6 locations. I provided Onsite and Remote Support/ On-call Support for Software, Hardware, Application, and Connectivity issues. Using LogMeIn Pro and Central to provide Remote Support, server, and desktop patching. Provide Malwarebytes Endpoint Security and Carbonite Cloud Backup. Additional achievements:• Completed an on-premises migration to Microsoft 365, which included:• Data Migration to SharePoint and OneDrive, created Security Groups to control access.• Email Migration from IMAP to Exchange Online, setting up Distribution Lists• Set up Microsoft Teams groups to facilitate improved interaction and productivity.• Basic setup of Microsoft 365/Outlook on IOS and Android Devices• Provided Network security with SonicWall Firewalls:• Setup Site to Site VPNs between offices and warehouse locations.• Setup and configured Remote VPN access with SonicWall NetExternder VPN Client• Enforced Enable Multifactor Authentication (MFA) policies for all Remote Access connections.• Managed the procurement of IT hardware, which includes both hardware and software, as well as managed license

Milwaukee, Wi, Us

On-Site Server Engineer at NYU Student Health Center

Atlanta, Ga, Us

Most recently, I was associated with Intercontinental Exchange as Manager and Lead Systems Engineer. Here, I oversaw installation, configuration, and deployment of global Windows Server infrastructure, including Active Directory, GPO, DNS, DFS, and Citrix virtual applications. I engaged with cross-functional teams, business units, and other stakeholders for technical troubleshooting and solution implementation at enterprise levels. I created new system documentation and guided team members on platform features/functionalities.A few key achievements in this tenure include:• Managed and supported 10,000+ virtual/physical Windows Servers in business units across worldwide data centers.• Delivered exceptional level-three escalation support and drove root cause analysis for incident tickets.• Enhanced multi-skilled competencies of team members and operations staff via nurturing mentorship and training.• Rolled out several automation tools for continuous functional excellence.

New York, Ny, Us

In 2006, I was working as a Director, and I conceptualized and designed robust global server architectures using Citrix XenApp, Dell-WYSE thin clients, Citrix XenDesktop, and VMWare vSphere. I provided strategic and operational direction to Windows Systems Architecture team for seamless workflow. I supervised global architecture and standards for enterprise. Defined enterprise server build standards for Windows 2008/2012. I organized files and records through document management system leveraging SharePoint. I trained and mentored junior staff and boosted performance at individual and group levels. I assessed staff productivity and shared actionable/constructive feedback.A few key achievements in this tenure include:• Established NYSE Euronext global production management application delivery infrastructure; reduced OpEx by 50%.• Created and administered Euronext remote access and disaster recovery environment.• Credited for building and managing global call center virtual desktop infrastructure.• Generated $10M CapEx savings and improved performance by 4,000% via NYSE eBroker application for trading floor.• Achieved "Citrix Synergy Customer Innovation" award at Synergy San Francisco 2012.• Architected global Windows patching infrastructure and updated 1,000+ servers quarterly using SCCM 2007.• Developed proof of concept pilot through WYSE Thin Clients to provide diskless boot-up of NYSE trading floor devices.

As Solutions Architect in 1997, I gave remarkable virtual CIO services to clients with diverse needs and received positive feedback. I designed and implemented end-to-end solutions for user devices and datacenters. I identified client requirements and accordingly built network/server infrastructure.A few key achievements in this tenure include:• Deployed Office in Cloud, including. desktop, email, productivity suite, and data-backup.• Enabled business owners to gain competitive advantage by exploiting technology and innovative solutions.• Developed paperless office document management system, Batch OCR.• Rolled out comprehensive onsite digital video surveillance systems with remote access.

Windows Server Engineer, Securities Industry Automation Corporation (SIAC), Brooklyn, NYNetwork & Systems Engineer/Manager, Philip Morris USA, New York, NYSenior End User Support/Supervisor, McKinsey & Company, New York, NYBilling System DBA, Transamerica Leasing Inc., Purchase, NYSales Associate/Service Manager, Bridgestone Firestone Automotive, Albany, NY

Mba, Innovation Technology And Quality Management

Bba, Accounting

Education record

Education record

Education record

Education record