Dan Thatcher Email and Phone Number
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I’m an award-winning Learning and Experience Designer with over 15 years of experience leading cross-functional teams, designing innovative learning solutions, and driving measurable business results. My passion lies in solving complex problems through creative, user-centered design, whether in learning experiences or broader product development.Throughout my career, I’ve led teams in designing and developing engaging, high-impact learning and user experiences for companies like Amazon, Google, Facebook, Qualcomm, Thomson Reuters, and Ameriprise Financial. I excel at:- User Research & Journey Mapping: Crafting experiences that align with user needs through empathy and detailed research.- Prototyping & Iteration: Developing and refining prototypes that solve real-world problems for end-users.- Cross-Functional Leadership: Managing diverse teams across multiple departments to ensure alignment on project goals and deliverables.- Driving Business Outcomes: Creating learning and experience design solutions that increase productivity, improve user engagement, and directly impact the bottom line.While my background is rooted in learning experience design, my passion for user-centered design, strategic leadership, and problem-solving drives me to expand into new areas. I am eager to bring my skills in design thinking, UX strategy, and product development to UX leadership or product management roles, where I can continue to innovate and lead high-performing teams.I’m always excited to collaborate with forward-thinking teams and explore new opportunities. Let’s connect if you’re looking for someone who combines creativity, leadership, and a passion for user-centered design to deliver impactful solutions.
Amazon
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Digital Learning ManagerAmazon Jan 2024 - PresentSeattle, Wa, UsKey Achievements:• Lead cross-functional teams to design and implement scalable, data-driven learning experiences using xAPI, SCORM, and Tableau, resulting in a 15% improvement in learner engagement and performance outcomes.• Mentor and develop a team of learning designers, enabling four classroom trainers to transition into Learning Experience Designers, which enhanced the team’s capacity for innovation and reduced project timelines by 20%.• Act as a performance consultant across departments, implementing strategic learning solutions that addressed business-critical needs and increased training efficiency by 25%.• Manage resource planning and project management for multiple learning initiatives, consistently delivering on time and within budget, ensuring alignment with Amazon’s broader business objectives.Key Skills to Highlight:• Cross-functional team leadership• Strategic learning and performance consulting• Data-driven decision-making• Mentorship and team development• Project management (Agile and traditional)• Resource planning and optimization
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Learning Experience Design ManagerAmazon Jul 2021 - Jan 2024Seattle, Wa, UsKey Achievements:• Managed a team of 8-10 learning designers, spearheading the development of innovative, user-centered learning solutions that increased training efficiency by 30% across multiple regions.• Developed and implemented an upskilling program that resulted in a 10% reduction in onboarding time for new team members and a 20% increase in internal promotions within the Learning Experience Design team.• Designed and deployed learning outcome measurement dashboards, leveraging xAPI and SCORM data to track learner performance, which led to the optimization of learning strategies and a 12% improvement in course completion rates.• Collaborated with business leaders to ensure that learning initiatives supported Amazon’s strategic goals, leading to a 25% increase in training alignment with business needs.Key Skills to Highlight:• User-centered design and prototyping• Learning outcome measurement (xAPI, SCORM)• Data analysis and optimization• Team leadership and talent development• Cross-department collaboration• Strategic alignment of learning initiatives with business goals
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Learning TechnologistAmazon Jul 2020 - Jul 2021Seattle, Wa, UsKey Achievements:• Developed data-driven learning outcome measurement systems using xAPI, SCORM, and Tableau, resulting in real-time insights into learner engagement and a 10% improvement in training program effectiveness.• Created comprehensive learner journeys to visualize the impact of learning initiatives on business objectives, which improved stakeholder buy-in and led to the implementation of more targeted learning solutions.• Provided strategic guidance to Learning Experience Designers on prototyping and iterative design, ensuring that learning programs were continuously refined based on user feedback and data insights.Key Skills to Highlight:• Data-driven design and measurement• Learner journey mapping and visualization• Prototyping and iterative design• User feedback integration• Stakeholder management• Learning technology and platform implementation (xAPI, SCORM, Tableau)
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Learning Experience Program DirectorEconic, Llc Jan 2019 - Jul 2020Lincoln, Ne, UsKey Achievements:• Designed and developed a Lean Startup curriculum using Stream LXP, resulting in a 5% increase in intrapreneurial submissions at US Bank.• Managed an internal team of four, along with external vendors, contractors, and partners, to deliver user-centered learning solutions.• Led user research and feedback loops to continuously refine and improve the Lean Startup curriculum.• Created prototypes and journey maps to visualize learner paths and optimize the overall user experience of the curriculum.Key Skills to Highlight:• User-centered design• Journey mapping and prototyping• Leadership and team management• Learning experience design• User research and feedback integration -
Senior Learning Experience DesignerThomson Reuters Dec 2017 - Dec 2018Toronto, On, CaKey Achievements:• Managed the design and development of sales enablement digital learning solutions that resulted in an 8% increase in closed sales.• Developed a data-driven strategy using xAPI to track learning effectiveness, which led to the elimination of 120 hours of ineffective training.• Collaborated with the Business Intelligence group to create learning measurement dashboards in Tableau, aligning learning outcomes with key business metrics.Key Skills to Highlight:• Data-driven learning solutions• Sales enablement strategy• Business impact through learning design• Cross-department collaboration• Learning measurement (xAPI, Tableau) -
Senior Learning Experience Design And Development ManagerAmeriprise Financial Dec 2016 - Dec 2017Minneapolis, Mn, UsKey Achievements:• Managed multiple work streams, overseeing a team of learning designers to deliver user-centered learning experiences for financial advisors.• Led the selection and deployment of Degreed LXP and WhatsApp embedded performance support platform, aligning tools with user needs and business objectives.• Implemented an Agile/Scrum approach to iterate on learning designs, resulting in more responsive and impactful learning solutions.• Conducted user research and developed affinity and journey maps to inform design decisions, ensuring that learning tools were optimized for user experience.Key Skills to Highlight:• Agile/Scrum methodology• User-centered design and journey mapping• Learning platform implementation (Degreed, WhatsApp)• User research and empathy-driven design• Team leadership across multiple work streams -
Principal Learning Experience DesignerIdeas Revenue Solutions Mar 2016 - Dec 2016Minneapolis, Mn, UsKey Achievements:• Collaborated with executive leadership, product managers, and developers to create a new consumer-focused learning strategy for hotel revenue management software.• Designed and developed award-winning business simulation games using Unity, Lectora, and xAPI, which engaged learners and improved retention.• Pioneered a data-driven approach to learning design, integrating xAPI to track user engagement and outcomes.• Awarded the 2015 Gold Brandon Hall Award for Best Performance Support Solution and the 2016 Silver Brandon Hall Award for Best Blended Learning Solution.Key Skills to Highlight:• Game-based learning design• Data-driven user experience design• Business simulation development (Unity, Lectora, xAPI)• Award-winning learning solutions• Cross-functional collaboration -
Senior Learning Experience DesignerIdeas Revenue Solutions Jun 2012 - Mar 2016Minneapolis, Mn, UsDesigned and developed eLearning and instructor-led training (ILT) to teach cloud-based revenue management software.
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Director Of Consulting Services, Principal Instructional DesignerSuddenly Smart Jun 2010 - Jun 2012Encinitas, Ca, UsPrincipal Instructional Designer (June 2010 – June 2012)Key Achievements:• Managed both onshore and offshore teams to design and produce custom eLearning solutions for clients like Google, Qualcomm, YMCA, and Pearson Learning.• Led client needs assessments to develop tailored eLearning and instructor-led training solutions that aligned with business objectives.• Designed and developed learning solutions using SmartBuilder, enhancing the delivery of interactive eLearning.• Created scripts and managed the production of high-quality, interactive learning experiences, driving engagement and improving learner outcomes.Key Skills to Highlight:• Leadership and management of distributed teams• User research, A/B testing, contextual inquiry, interaction design• Custom eLearning design (SmartBuilder)• Client needs assessment and consultation• Scriptwriting and content development• Interactive learning solution design -
Principal DesignerSynapps Interactive Oct 2009 - Jun 2010Key Achievements:• Designed and delivered custom eLearning, web design, and game-based learning solutions for clients including McDonald's, Medtronic, Comcast, and Endo Pharmaceuticals.• Developed comprehensive brand strategies and interactive solutions to engage learners and improve user experiences.• Collaborated with clients to design tailored learning experiences that aligned with business goals and user needs.• Created prototypes and wireframes for learning solutions, ensuring clarity and consistency in design specifications.Key Skills to Highlight:• Custom eLearning design and development• Game-based learning solutions• Web design and user experience• Prototyping and wireframing• Client collaboration and strategy development
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Studio Executive, Instructional Designer, Senior ProducerAllen Interactions Oct 2007 - Oct 2009Mendota Heights, Mn, UsKey Achievements:• Led a team of 12 learning designers, developers, and media artists to deliver high-impact, user-centered learning experiences for Fortune 500 clients.• Managed client relationships and scoped learning projects in collaboration with sales teams, ensuring alignment with client objectives and budget constraints.• Designed highly interactive custom serious games and blended learning solutions for major clients such as Charles Schwab, Macy's, Nationwide, Ortho McNeill Janssen, General Electric, and Siemens.• Facilitated 2-3 day brainstorming and design sessions with Fortune 500 companies, creating wireframes, flow diagrams, and information architecture for the production team.Key Skills to Highlight:• Team leadership and project management• User-centered learning solutions• Client relationship management• Serious game design• Information architecture and wireframing
Dan Thatcher Skills
Dan Thatcher Education Details
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Academy Of Art University
Frequently Asked Questions about Dan Thatcher
What company does Dan Thatcher work for?
Dan Thatcher works for Amazon
What is Dan Thatcher's role at the current company?
Dan Thatcher's current role is Award-Winning Learning & UX Designer | Strategic Leader | Empowering Teams to Deliver Innovative User & Learning Solutions.
What is Dan Thatcher's email address?
Dan Thatcher's email address is da****@****eas.com
What is Dan Thatcher's direct phone number?
Dan Thatcher's direct phone number is +161239*****
What schools did Dan Thatcher attend?
Dan Thatcher attended Academy Of Art University.
What skills is Dan Thatcher known for?
Dan Thatcher has skills like Instructional Design, E Learning, Needs Analysis, Training, Captivate, Visio, Camtasia, Instructor Led Training, Learning Management Systems, Blended Learning, Flash, Game Design.
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