Dan Thatcher Email & Phone Number

Seattle, Wa, Us

Key Achievements:• Lead cross-functional teams to design and implement scalable, data-driven learning experiences using xAPI, SCORM, and Tableau, resulting in a 15% improvement in learner engagement and performance outcomes.• Mentor and develop a team of learning designers, enabling four classroom trainers to transition into Learning Experience Designers, which enhanced the team’s capacity for innovation and reduced project timelines by 20%.• Act as a performance consultant across departments, implementing strategic learning solutions that addressed business-critical needs and increased training efficiency by 25%.• Manage resource planning and project management for multiple learning initiatives, consistently delivering on time and within budget, ensuring alignment with Amazon’s broader business objectives.Key Skills to Highlight:• Cross-functional team leadership• Strategic learning and performance consulting• Data-driven decision-making• Mentorship and team development• Project management (Agile and traditional)• Resource planning and optimization

Seattle, Wa, Us

Key Achievements:• Managed a team of 8-10 learning designers, spearheading the development of innovative, user-centered learning solutions that increased training efficiency by 30% across multiple regions.• Developed and implemented an upskilling program that resulted in a 10% reduction in onboarding time for new team members and a 20% increase in internal promotions within the Learning Experience Design team.• Designed and deployed learning outcome measurement dashboards, leveraging xAPI and SCORM data to track learner performance, which led to the optimization of learning strategies and a 12% improvement in course completion rates.• Collaborated with business leaders to ensure that learning initiatives supported Amazon’s strategic goals, leading to a 25% increase in training alignment with business needs.Key Skills to Highlight:• User-centered design and prototyping• Learning outcome measurement (xAPI, SCORM)• Data analysis and optimization• Team leadership and talent development• Cross-department collaboration• Strategic alignment of learning initiatives with business goals

Seattle, Wa, Us

Key Achievements:• Developed data-driven learning outcome measurement systems using xAPI, SCORM, and Tableau, resulting in real-time insights into learner engagement and a 10% improvement in training program effectiveness.• Created comprehensive learner journeys to visualize the impact of learning initiatives on business objectives, which improved stakeholder buy-in and led to the implementation of more targeted learning solutions.• Provided strategic guidance to Learning Experience Designers on prototyping and iterative design, ensuring that learning programs were continuously refined based on user feedback and data insights.Key Skills to Highlight:• Data-driven design and measurement• Learner journey mapping and visualization• Prototyping and iterative design• User feedback integration• Stakeholder management• Learning technology and platform implementation (xAPI, SCORM, Tableau)

Lincoln, Ne, Us

Key Achievements:• Designed and developed a Lean Startup curriculum using Stream LXP, resulting in a 5% increase in intrapreneurial submissions at US Bank.• Managed an internal team of four, along with external vendors, contractors, and partners, to deliver user-centered learning solutions.• Led user research and feedback loops to continuously refine and improve the Lean Startup curriculum.• Created prototypes and journey maps to visualize learner paths and optimize the overall user experience of the curriculum.Key Skills to Highlight:• User-centered design• Journey mapping and prototyping• Leadership and team management• Learning experience design• User research and feedback integration

Toronto, On, Ca

Key Achievements:• Managed the design and development of sales enablement digital learning solutions that resulted in an 8% increase in closed sales.• Developed a data-driven strategy using xAPI to track learning effectiveness, which led to the elimination of 120 hours of ineffective training.• Collaborated with the Business Intelligence group to create learning measurement dashboards in Tableau, aligning learning outcomes with key business metrics.Key Skills to Highlight:• Data-driven learning solutions• Sales enablement strategy• Business impact through learning design• Cross-department collaboration• Learning measurement (xAPI, Tableau)

Minneapolis, Mn, Us

Key Achievements:• Managed multiple work streams, overseeing a team of learning designers to deliver user-centered learning experiences for financial advisors.• Led the selection and deployment of Degreed LXP and WhatsApp embedded performance support platform, aligning tools with user needs and business objectives.• Implemented an Agile/Scrum approach to iterate on learning designs, resulting in more responsive and impactful learning solutions.• Conducted user research and developed affinity and journey maps to inform design decisions, ensuring that learning tools were optimized for user experience.Key Skills to Highlight:• Agile/Scrum methodology• User-centered design and journey mapping• Learning platform implementation (Degreed, WhatsApp)• User research and empathy-driven design• Team leadership across multiple work streams

Minneapolis, Mn, Us

Key Achievements:• Collaborated with executive leadership, product managers, and developers to create a new consumer-focused learning strategy for hotel revenue management software.• Designed and developed award-winning business simulation games using Unity, Lectora, and xAPI, which engaged learners and improved retention.• Pioneered a data-driven approach to learning design, integrating xAPI to track user engagement and outcomes.• Awarded the 2015 Gold Brandon Hall Award for Best Performance Support Solution and the 2016 Silver Brandon Hall Award for Best Blended Learning Solution.Key Skills to Highlight:• Game-based learning design• Data-driven user experience design• Business simulation development (Unity, Lectora, xAPI)• Award-winning learning solutions• Cross-functional collaboration

Minneapolis, Mn, Us

Designed and developed eLearning and instructor-led training (ILT) to teach cloud-based revenue management software.

Encinitas, Ca, Us

Principal Instructional Designer (June 2010 – June 2012)Key Achievements:• Managed both onshore and offshore teams to design and produce custom eLearning solutions for clients like Google, Qualcomm, YMCA, and Pearson Learning.• Led client needs assessments to develop tailored eLearning and instructor-led training solutions that aligned with business objectives.• Designed and developed learning solutions using SmartBuilder, enhancing the delivery of interactive eLearning.• Created scripts and managed the production of high-quality, interactive learning experiences, driving engagement and improving learner outcomes.Key Skills to Highlight:• Leadership and management of distributed teams• User research, A/B testing, contextual inquiry, interaction design• Custom eLearning design (SmartBuilder)• Client needs assessment and consultation• Scriptwriting and content development• Interactive learning solution design

Key Achievements:• Designed and delivered custom eLearning, web design, and game-based learning solutions for clients including McDonald's, Medtronic, Comcast, and Endo Pharmaceuticals.• Developed comprehensive brand strategies and interactive solutions to engage learners and improve user experiences.• Collaborated with clients to design tailored learning experiences that aligned with business goals and user needs.• Created prototypes and wireframes for learning solutions, ensuring clarity and consistency in design specifications.Key Skills to Highlight:• Custom eLearning design and development• Game-based learning solutions• Web design and user experience• Prototyping and wireframing• Client collaboration and strategy development

Mendota Heights, Mn, Us

Key Achievements:• Led a team of 12 learning designers, developers, and media artists to deliver high-impact, user-centered learning experiences for Fortune 500 clients.• Managed client relationships and scoped learning projects in collaboration with sales teams, ensuring alignment with client objectives and budget constraints.• Designed highly interactive custom serious games and blended learning solutions for major clients such as Charles Schwab, Macy's, Nationwide, Ortho McNeill Janssen, General Electric, and Siemens.• Facilitated 2-3 day brainstorming and design sessions with Fortune 500 companies, creating wireframes, flow diagrams, and information architecture for the production team.Key Skills to Highlight:• Team leadership and project management• User-centered learning solutions• Client relationship management• Serious game design• Information architecture and wireframing