Dan Thelen Email & Phone Number

Chicago, IL, US

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

• Manage the sales and growth strategy for a diverse client portfolio of importers and exporters through relationship building, creating value propositions, and fostering win-win partnerships.
• Create alternative solutions in the ever-changing landscape of global trade.
• Maintained client accounts within CRM (Salesforce). Building opportunities, tracking communication, and ensuring overall account health.
• Member of Pride Alliance ERG.

San Francisco, California, US

• Manage a diverse client portfolio of importers and exporters through operational execution, setting strategy, and relationship building.
• Actively quote, execute, and invoice shipments (FCL, LCL, Air Freight) across all major trade lanes including Asia-US, EU-US, US-LATAM. Ensures shipments meet client SLAs. Acts as first level of client escalation..
• Actively troubleshoot and support client EDI/API integrations.
• Member of Pride Alliance ERG.

Redwood City, California, US

• Oversee all trans-oceanic importing to the US, Europe and Australia for 5 ecommerce sites for the Balsam Hill brand, totaling more than 1500 FEU globally across 13 warehouses
• Negotiate and strategize with freight forwarders to achieve a balanced global network of partners
• Manage logistics of 55 suppliers worldwide, maintain HTS codes on diverse product portfolio, and oversee import and export compliance for $80M worth of inventory
• Optimize last mile carrier network to minimize costs and drive efficiencies

Redwood City, California, US

• Trained and supported new team members in Ireland and the Philippines to achieve cross-geography synchronization and process alignment
• Assisted with importing and logistics across 4 countries and 11 locations
• Onboarded two new warehouse partners

Redwood City, California, US

• Partnered with 9 3PLs and fulfillment centers to solve inventory reporting and fulfillment issues
• Monitored SLAs and KPIs across 3PL network
• Oversaw product costing on entire product portfolio of 1000+ SKUs

Redwood City, California, US

• Oversaw order processing flow and Inventory upload to e-commerce sites
• Assisted with inbound inventory receiving and outbound fulfillment data flows
• Collaborated with customer service teams to resolve customer issues utilizing Salesforce

Hillsdale, MI, US

Worked with the marketing department on various projects related to direct mail marketing, donor management, donation tracking, and subscription management. Researched for admissions marketing. Edited direct mail materials. Responsible for accounts payable. Worked with circulation department of Imprimis.

Taught 4 levels of Hip Hop, 4 levels of Musical Theatre Dance, and 1 level of tumbling. Worked with students from age 6 to 18 and also worked with other instructors on choreography for special projects.

Under the Live Entertainment department of Cedar Point, I was a costume shop stitcher responsible for making costumes and accessories under the direction of the costume designer and the shop managers. I was also the head costume technician backstage at the "Everyone Loves Snoopy" Ice Show which had a cast of 13 professional ice skaters and 3 professional.