Responsible for the Veterans Aid Loan and Hardship Assistance Grant Programs which includes processing applications and payments, making recommendations to the authorizing agent for loan and/or grant approval, overseeing the collection of outstanding loans, and preparing related financial statements for the programs. Apply for and administering grants from Federal Government and other sources. Administering Funeral Honor Coin program and Highly Rural Transportation Grant program.

Responsible for the operation of Cass County's Veteran's Service Office, the largest office in the state with the greatest Veteran population. Manage and supervise office employees to ensure effective and efficient service to veterans and their dependents. Compile and prepare a departmental budget and related office records. Attend required training relating to veteran’s benefits. Prepare and present talks to civic groups on matters about veteran’s benefits. Perform public relations responsibilities and publish an annual report. Counsel and file applications for various compensations.Hold US Veterans Affairs accreditations with the American Legion, ND Department of Veterans Affairs, AMVETS, VFW, Disabled American Veterans, Military Order of the Purple Heart, Vietnam Veterans of America, The Retired Enlisted Association, and National Association of County Veterans Service Officers.

Perform administrative work advising North Dakota veterans and dependents of benefits available under federal, state, and local laws. Provide legal representation for clients and assist them in determining eligibility for veteran’s benefits. Assist in completing and submitting required forms, obtaining necessary legal documents, medical reports and other data as required by law or in support of claim. Counsel veterans on issues they may be facing and direct or refer them to the correct professional services. Respond to Veteran’s Affairs letters and prepare any necessary correspondence. Attend community events and share information on the various veteran programs.Advise persons currently in the armed forces concerning hardship status, disability provisions and other armed forces benefits. Visit social services offices, law enforcement agencies, various local human services offices, regional Veterans Administration offices, and state institutions to render advice and assistance to veterans.Participate in conferences with veterans' organizations and federal and state officials on matters affecting the welfare of veterans and veterans' benefit programs; review literature, documents or news reports to enhance and maintain knowledge of state and federal legislation affecting veterans' benefit programs.Hold US Veterans Affairs accreditations with the ND Department of Veterans Affairs, AMVETS, VFW, American Legion, Military Order of the Purple Heart, and Vietnam Veterans of America.

Managed the training, welfare, discipline and morale of 91 soldiers and their families in a worldwide deployable military intelligence company; promoted and executed the commander's vision and priorities; assisted and advised the commander on all enlisted matters; executed established policies and standards pertaining to the training, mentoring, discipline, health, welfare and physical fitness of all Soldiers; oversaw unit daily operations consisting of supply, maintenance, training, and administrative functions; ensured the accountability and maintenance of over 20 million dollars worth of equipment.• Increased employee and company proficiency 90% identifying common training gaps• Instituted train-the-trainer instruction and certification vastly improving company training• Enforced detailed inspections prior to training emphasizing safety and equipment maintenance

Carried out policies and standards of academic performance, training, and conduct for over 3,000 enlisted personnel; advised and initiated recommendations to the Dean of Students, Provost, Commandant, and other staff elements in matters pertaining to enlisted trainee issues, school operations, and developing language programs; provided guidance on academic policy and execution of academic regulations; recruited, mentored, and managed up to 121 multi-service military language instructors assigned to nine schools; direct liaison with multi-service senior enlisted advisors on matters related to trainees and instructors.• Completed a comprehensive review of regulations and policies that resulted in the update of two key academic regulations, one over 11 years old• Implemented new recruiting practices to address manning shortfalls leading to a 20% increase• Spearheaded a $12,000,000 contract renewal to fill needed instructor positions for critical languages

Managed the professional development, welfare, discipline and morale of a 120 soldier company and their families; led, trained, and evaluated Initial Entry Trainees and career soldiers studying a foreign language at the Defense Language Institute; mentored three platoon sergeants and administrative staff; conducted personal and performance counseling and monitored the professional development of all soldiers; responsible for all company administrative actions, physical fitness, and training requirements; provided oversight and managed all enlisted matters across the company to include Noncommissioned Officer professional development.• Developed criteria to identify at-risk students resulting in early intervention and a 90% pass rate• Streamlined administrative systems leading to a 90% increase in efficiency and timeliness• Mentored four supervisors on counseling that increased unit counseling proficiency by 75%

Responsible for the overal training and deployment readiness of over 300 soldiers, sailors, and airmen; assisted in the planning and support operations of task force elements in support of International Security Assistance Forces; oversaw coordination with aviation elements to support combat operations and movement of task force elements; accountable for over $250,000 worth of equipment; supervised a 12 soldier section. Task Force Anti-terrorism Officer.• Selected as Senior Supervisor of three more senior employees• Orchestrated a multi-component task organization and training over 180 days and across 20 states• Managed the transition of 75% of the section in a 90 day period with no loss of readiness or planning and trainingEstablished the Tactical Overwatch Support Team - Afghanistan; resourced personnel and equipment providing the capability to reach back to operations centers in theater; conducted quality control on developed intelligence products; supervised 20 personnel of various specialties over two separate shifts• Stood up a new concept section with no resources and had it operational in less than 30 days• Selected to lead the section due to proven leadership skills during a deployment to Afghanistan• Implemented a comprehensive and focused analyst training plan in support of Afghanistan operations

Responsible for the creation and execution of training plans and operations; prepared and executed operations orders for all events; responsible for the readiness and deployment of individuals and elements; managed a budget of over $80,000; responsible for eight soldiers and over $250,000 worth of equipment.• Hailed by senior leadership as the best Operations Supervisor ever worked with• Leadership led to the unit receiving an excellent rating in 10 administrative and training areas• Identified and turned-in over $85,000 worth of obsolete equipment

Ensured the professional development, welfare, discipline and morale of 121 soldiers and their families with a critical 24-hour, 7 days a week mission in a DoD joint service facility and overseas remote site; mentored three platoon sergeants and company operations staff; responsible for all company administrative actions, physical fitness, and training requirements; responsible for all enlisted soldier matters.• Recognized by executive leadership as the top performing Front-Line Supervisor• Selected over 11 more senior employees to head the largest and most diverse unit• Fostered a positive work environment that led to 100% of retention goals being metSection Supervisor responsible for the professional development, training, welfare, discipline, and morale of an 18 soldier platoon; ensured physical fitness and training requirements were met; ensured all platoon administrative items were tracked and completed; mentored two squad leaders; responsible for the use and maintenance of over $100,000 worth of computer equipment.• Authored 22 position descriptions for newly organized branch saving several hundred man-hours• Achieved 100% timeliness on all administrative actions• Exceeded higher headquarters requirements for training ensuring 95% of the section were qualified

Created and executed training plans and operations; ensure the overall training of 287 soldiers to include a remote detachment overseas; prepared and executed operations orders for all battalion events; managed a budget of over $70,000; supervised battalion operations initiatives in support of a DoD facility supporting deployed forces; ensured the health, welfare, and training of 14 soldiers and over $80,000 worth of equipment assigned to the section.• Organized and managed a DoD conference that was lauded by executive-level Army leadership as the most professional conference ever attended• Meticulous attention to detail led to commendable ratings in 13 out of 16 areas inspected• Coordinated three quarterly training briefs that identified weaknesses and led the battalion to its highest state of readiness in two years

Managed the day-to-day administrative operations of a 133 soldier company and provided leadership to a 30 soldier platoon providing critical support to a remote, DoD operations facility; performed the duties of Front-line Manager in his absence; conducted personal and performance counseling; monitored the professional development of assigned soldiers; sustained soldier welfare, morale, and Noncommissioned Officer development; ensured soldiers were trained and motivated to accomplish the unit's mission in support of national intelligence.• Selected over 13 peers and 5 senior employees to serve in the position• Achieved 100% timeliness on all administrative actions, best in the unit• Leadership led to the unit exceeding retention goals each quarter by 200%

Led and managed 30 joint-service personnel utilizing multi-billion dollar national level programs to perform Electronic Intelligence operations at a DoD facility; served as the principal advisor to operations for all military related issues; counseled, trained, and developed eight NCOs; served as the principal manager for migration of new programs and upgrades to the technical operational baseline; developed and implemented policies to ensure effective conduct of operations in support of national level policy makers and world-wide commanders.• Selected over 10 senior employees to serve in the position• Rewrote a joint training program that resulted in certification scores increasing by 20 points• Realigned resources to provide optimal operational manning saving thousands of dollars in contractual expenses

Ensured the health, welfare, and training of nine soldiers; performed duties as the Automated Electronic Intelligence (ELINT) Processing Systems Lead at a joint-service, DoD operations facility; supervised 10 multi-service personnel performing real-time analysis and reporting of operational ELINT information to satisfy national intelligence community and warfighter requirements; responsible for two highly complex, state-of-the-art, automated ELINT processing systems worth over $20,000,000.• Certified as a level 2 analyst two months ahead of time with a 95% average• Mentored two employees to certify level 3 analysts, only four previously reached this level• Trained two joint-service personnel who certified ahead of schedule

Served as the Senior Supervisor of the 1st Infantry Division Analysis and Control Element Collection Management and Dissemination section; ensured the health, welfare, and training of five soldiers; supervised the daily dissemination of intelligence products to subordinate units and higher headquarters; accountability for section communications security material; maintained equipment valued in excess of $2,500,000.• Subject-matter-expert on intelligence communications and automation systems• Developed security procedures training designed to ensure compliance with security regulations• Planned and executed training for five replacements in collection management and communications operations

Served as the system supervisor responsible for the training, health, and welfare of two soldiers; deployed the TROJAN Special Purpose Intelligence Remote Integrated Terminal (SPIRIT) II in support of contingency operations in Macedonia, Kosovo, and five division-level exercises; responsible for the accountability of communications security material; supervised the daily dissemination of intelligence products to subordinate units and higher headquarters; responsible for equipment valued in excess of $2.5 million.• Provided secure global communications support with a 100% readiness rate• Developed an innovative system that received, tracked, and delivered over 560 requests for information• Wrote an in-depth standard operating procedure and training plan to ensure continuity despite 100% personnel turnover

Assisted in the operations and training of a 155 employee unit. Assisted in the planning of upcoming training events and development of unit training schedules. Ensured all administrative actions were correctly and efficiently processed. Supervised the health, welfare, and training of two employees.• Developed procedures that tracked administrative matters resulting in a 48 hour turn around• Tracked employee training records and stats providing information weekly to section supervisors• Cross-trained section employees in all aspects of operations ensuring continuity

Supported Tactical Exploitation of National Capabilities Systems by writing Master System Training Plans for new systems procured by the Army Space Program Office. Monitored acquisition of new systems for training impact, provided data for instructional resources, and assisted other training departments in developing lesson plans supporting individual and supervisor training.• Cited by a systems program manager for review of computer-based training saving 6 months of development and $60,000 in contractor fees• Commended by executive leadership for development of unit website• Trained five employees in the use of Hypertext Markup Language for use on website

Accountable for the health, welfare, and morale of four employees. Maintained accountability and serviceability of equipment worth over $175,000. Accountable for communications security equipment and classified documents. Scheduled, planned, coordinated, and executed training for the unit.• Knowledgeable in training management and operational requirements• Trained and supervised the administrative section with limited resources and personnel• Supervised unit chemical operations and equipment worth in excess of $80,000