Daniel Torres Email & Phone Number

Tustin, California, United States

Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the storeRecommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptionsIdentify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitorsAssemble custom computers sold by our expert build-your-own (BYO) sales teamUnderstand and utilize technical manuals and support resources while maintaining appropriate technical

Norwalk, California, United States

Managed and operated a small PC repair shop out of my home, providing services to residential and small business clients.Proven expertise in troubleshooting and repairing a wide range of PC hardware and software issues, including Windows 10 & 11, Linux (Ubuntu, Arch, Fedora), and server operating systems (Ubuntu server, TrueNAS, Unraid).Successfully repaired and restored hundreds of computers, ensuring that clients could get back to their work and personal lives quickly and efficiently.Built custom computers to meet the specific needs of clients.Provided preventive maintenance services to help clients keep their computers running smoothly and avoid costly repairs down the road.Maintained a positive and professional customer service demeanor, building strong relationships with clients.

Los Angeles County, California, United States