Leading Willian Hill 888's FinOps function to save on public cloud, infrastructure and product costs.

Lead William Hill’s automation team from a technical and architectural point of view, improving efficiency and reducing costs by removing the need for humans to carry out boring and repetitive tasks.• Designed and managed the deployment of a central metadata service, allowing all teams to understand and report on their IT systems in a way never available in the past.• Managed conversations with numerous areas of the business about their automation needs, designed corresponding solution patterns, and managed the deployment of each.• Oversaw the uptake of Robotic Process Automation and designed the infrastructure required to run the UIPath platform. • Developed a wiki to help the automation team’s customers understand how they can be helped, and the ways in which the services function.• Designed integration patterns for a number of isolated services including RunDeck, PagerDuty, ServiceNow, UIPath and Atlassian Jira, along with a number of AWS services.• Harvested an honest and friendly atmosphere in the team, and maintained constant contact with each team member, ensuring that they feel happy and confident in their role.• Assisted MrGreen, recently acquired by William Hill, with a number of design challenges.• FinOps.

Lead William Hill’s automation team from a technical and architectural point of view, improving efficiency and reducing costs by removing the need for humans to carry out boring and repetitive tasks.• Designed and managed the deployment of a central metadata service, allowing all teams to understand and report on their IT systems in a way never available in the past.• Managed conversations with numerous areas of the business about their automation needs, designed corresponding solution patterns, and managed the deployment of each.• Oversaw the uptake of Robotic Process Automation and designed the infrastructure required to run the UIPath platform. • Developed a wiki to help the automation team’s customers understand how they can be helped, and the ways in which the services function.• Designed integration patterns for a number of isolated services including RunDeck, PagerDuty, ServiceNow, UIPath and Atlassian Jira, along with a number of AWS services.• Harvested a happy, honest and friendly atmosphere in the team, and maintained constant contact with each team member, ensuring that they feel happy and confident in their role.• Assisted MrGreen, recently acquired by William Hill, with a number of design challenges.

Spent time as an infrastructure and solutions architect for a number of teams at William Hill, designing new services, and updates to existing platforms.• Designed new integrations with Italian and Spanish regulatory bodies.• Designed numerous innovative services to market to existing and new William Hill customers.• Built a solid professional but friendly relationship with the marketing teams in Tel Aviv.• Designed a number of improvements with MARS, William Hill’s central marketing platform.• Developed a historically difficult relationship with Playtech, an Israeli gaming service provider.• Designed a number of improvements to William Hill’s gaming environments.• Designed a BCP environment for the Tel Aviv office.

Our business is split into two very different parts:1. Work for small businesses and bring the best aspects of big business thinking to small businesses2. Consultative work for large enterprises.These two elements compliment each other.

• Implementation and design elements for six HP c7000 Blade Chassis, sixty BL460 Blade servers including structured cabling, FlexFabric, Nexus 5000 series, Brocade Fibre Channel SAN configuration, EMC VNX and VMAX / VPLEX storage, EMC VNX 5500, EMC VMAX 10k through EMC VPLEX. • Technical Lead for design and implementation of VMware Vsphere 5.1o Configuration of SSO, vSphere Update Manager and vCentero Configuration of vCenter Server Profiles, dvSwitchingo Configuration of HA / DRS clusterso Implementation and binding of trusted certificateso Brocade FC SAN zoning and presentation of storage from EMC VNX and EMC VMAX via VPLEX (as above)• Technical Lead for implementation of a VMware vSphere and View 5.1o EMC VNX and VMAX / VPLEX storage presentation (as above)o Installation and configuration of VMware View Composer, Connection Servers and Security Servers including required SQL databaseso Configuration of parent VMs and Linked Clone VM Poolso Policy configuration• Technical Lead for storage capacity reconciliationo EMC CX3 / CX4 configurationo VNX 5100 configurationo Brocade Fibre Channel switch connectivity, zoning and configuration• Technical Lead for implementation of new site in Sri Lankao ESXi configuration including vSwitches, port groups, HA, DRS, PSP policy etco Shared storage configuration using Dell EqualLogic 4100XV and iSCSIo Backup configuration using a Dell PowerVault 4000 tape library and Ultrabaco Virtual server configuration including file, print, database and otherso RBAC implementation for provision of access to all resources• Technical Lead for AIX implementationo Installation of IBM P+ serverso HMC configurationo NIM configuration and build of AIX OS• Technical Lead for implementation of three Citrix XenApp 6.5 farmso Configuration of servers, Worker Groups, zones and application deployment• Technical Lead for Airwatch managemento Configuration of local AirWatch site hosted out of country

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• Technical Lead for an Active Directory transition from Windows 2003 to Windows 2008 R2o Transition of DHCP, WINS(!) and DNS serviceso Inter-site replication designo FSMO Role management• Technical Lead for Exchange 2003 to 2007 (leading to 2010) upgradeo Migration of SMTP / Send Connectorso Migration of SMTP Virtual Servers / Receive Connectorso Move of mail relay services and other Exchange 2003 dependencies (OAB, RUS PFs etc)

• Implementation and design elements of a secure infrastructure enclave for hosting IL3 (RESTRICTED) data and a case management application:o Build and configuration of infrastructure including Windows Clustering, VMWare VSphere and Citrix XanApp 5o Security hardening of Windows servers including HP Storage Management Applianceso Design and configuration of central Windows auditing environmento Design and configuration of hierarchical Windows Group Policy structure

• Design and implementation a Role Based Access Control solution for TSYS’ global card processing environment:o Design of a hierarchical structure which consisted of Enterprise (team) roles, System Roles and Entitlements. System Roles are a flexible template for User Role creation which used configurable parameterization and availability for database / environment / region / client for a given technology element and level of accesso Compliance with PCI DSS and TSYS’ corporate security policy, principles of least privilege and Separation of Dutieso Provision of access to VMWare vSphere 4/5, Oracle, Windows, Active Directory, Unix (Linux and AIX), Microsoft SQL, IBM N Series Filers (very similar to NetApp) and a number of Windows, Oracle and web based applicationso Development of an Oracle Application Express (Apex) application to manage all RBAC configuration and export ‘deployment’ files for configuration of users / groups / roles / grants / memberships / permissions on the technologies above including complete region rebuild scripts• Provision of guidance and training to team leaders on security best practices and use of the RBAC service

• Use of VMWare ESX3 for many of the projects below (inc. P2V, virtual networking etc)• System Center Mobile Device Manager 2008: technical lead and design authority – design and implementation (10 servers) which included SCMDM 2008, Active Directory (inc. Group Policy), ISA Server, Certificate Services, Windows Mobile, software code signing and publication and security planning• SQL Migration: implementation of a migration of a number of databases from SQL 2000 to SQL 2005• Click Service Optimisation: technical lead and design authority – design, build and configuration of Click Service Optimization live (12 servers) and test (11 servers) systems which consisted of the application, SQL Server, IIS, Citrix, PTV GIS, Windows Mobile and associated client software• PeopleCube Resource Scheduler: technical lead and design authority – design and build of the environment which included SQL and web application services• Microsoft Office Communicator migration: technical lead• Email continuity design for 10,000 users using SunGard EAS: technical lead• MediaWiki implementation: technical lead• Exchange ActiveSync / mobile email configuration and management: technical lead• Microsoft System Center Mobile Device Manager 2008 design, implementation and management: technical lead• WordPress implementation: technical lead• .Net Blog engine implementation: technical lead• ClickSchedule and Click Mobile implementation (including mobile device management): technical lead• An enterprise search solution based on FAST search engine: technical lead• Production of maintenance schedules using Sigma Seven’s GeoField application: technical lead• Novell eDirectory to Active Directory migration: technical lead for the Active Directory design – approx 10,000 users: included planning, implementation and configuration delegated administration, replication topology, name resolution, DHCP and numerous Group Policies

• Use of VMWare ESX3 for many of the projects below (inc. P2V, virtual networking etc)• System Center Mobile Device Manager 2008: technical lead and design authority – design and implementation (10 servers) which included SCMDM 2008, Active Directory (inc. Group Policy), ISA Server, Certificate Services, Windows Mobile, software code signing and publication and security planning• SQL Migration: implementation of a migration of a number of databases from SQL 2000 to SQL 2005• Click Service Optimisation: technical lead and design authority – design, build and configuration of Click Service Optimization live (12 servers) and test (11 servers) systems which consisted of the application, SQL Server, IIS, Citrix, PTV GIS, Windows Mobile and associated client software• PeopleCube Resource Scheduler: technical lead and design authority – design and build of the environment which included SQL and web application services• Microsoft Office Communicator migration: technical lead• Email continuity design for 10,000 users using SunGard EAS: technical lead• MediaWiki implementation: technical lead• Exchange ActiveSync / mobile email configuration and management: technical lead• Microsoft System Center Mobile Device Manager 2008 design, implementation and management: technical lead• WordPress implementation: technical lead• .Net Blog engine implementation: technical lead• ClickSchedule and Click Mobile implementation (including mobile device management): technical lead• An enterprise search solution based on FAST search engine: technical lead• Production of maintenance schedules using Sigma Seven’s GeoField application: technical lead• Novell eDirectory to Active Directory migration: technical lead for the Active Directory design – approx 10,000 users: included planning, implementation and configuration delegated administration, replication topology, name resolution, DHCP and numerous Group Policies

• Active Directory / Windows Server delegated administration implementation: technical lead – implementation of Role Based Access Control using best practices• Exchange migration from 5.5 to 2003 for 8,000+ users for Sheffield City Council: technical lead - testing, design, build, use of ADC, delegation of permissions, training and implementation of policies and standards• Zantaz Enterprise Archiving Solution implementation: technical lead – archiving of all user mailboxes with various configuration parameters for different types of user• VMWare ESX v3.0 implementation for test environment: sole resource• Exchange 2007 migration feasibility study: sole resource – planning and full implementation in test lab

Technical lead leading and supporting many projects for various customers including . EMI Music, BBC, Channel4, Sky, Siemens, Smith & Nephew, Verisign

As technical lead for a team of 8, I was responsible for EMI Music’s global network infrastructure which comprised of 180 Windows based servers in a London datacenter and 200+ servers in 80+ sites worldwide. The environment consisted of HP Servers, HP EVA SAN, Microsoft Active Directory, Exchange, Cluster Services, Certificate Services, Biztalk, SQL, IIS, Sharepoint, HP Dataprotector, Trend AV, Software Update Services, Cisco switches and load balancers. My main involvement was with the development and support of the environment, with project planning and implementation (2000-2007 excl 2006).