Dan Tye Email & Phone Number

Kansas City, Missouri Area

Manage the day-to-day training operations while implementing new learning programs. Shape the training development and delivery strategy for a Firm of over 1,700 employees to bring new methods of adult learning for technical and soft skills. Lead a team of trainers who worked with project teams and group leads to determine development needs and then develop and deliver towards those.Implemented and administrated a learning management system to help facilitate the delivery of over 1,500+ eLearning, instructor-led classes, and learning material.Developed and lead the training strategy and implementation of a complete overhaul of the Firm’s computer desktop environment. Delivered training to more than 23 offices nationwide using a blended solution of eLearning, instructor-led, one-on-one, webinars, and quick reference manuals.Developed and delivered a leadership development program for all management levels within the Firm using a blended training solution of eLearning, seven instructor-led sessions, and quick reference manuals. Soft skills and processes/procedures were the emphases for phase one of the program.Developed both the strategy and implementation of an onboarding training program for all attorney and non-attorney employees using a blended solution of eLearning, quick reference manuals, and instructor-led sessions. Successfully trained and onboarded into the Polsinelli environment with hundreds of new employees nationwide.Developed and delivered continuous professional development programs firm-wide.

Kansas City, Missouri Area

Lead the resource allocation and capacity planning for a diverse group of eLearning developers, trainers, and process improvement professionals. Established partnerships with executive leadership within various business units through influence and negotiation.Managed the strategy for incorporating blended learning solutions that provided budget conscience alternatives to traditional instructor-led training.Responsible for the learning management system and technical/professional/leadership development course curriculum supporting partners, attorneys, associates, managers, and administrative groups. Conducted gap, root cause and training needs analysis using performance consulting methods with different business groups on over thirty high profile projects.Facilitated process improvement exercises for HR Benefits, IT, Application Development and additional organizations that resulted in eliminating task redundancy, while addressing key gaps within current processes. Managed, developed and facilitated firm wide blended learning solutions for Office 2007 upgrade and Short/Long Term Disability, FMLA and HIPAA, and legal project management training that included nine offices nationwide.Collaborated with cross-functional team to implement streamlined onboarding solution.

Led team discovery of business needs using gap, root cause, and performance analysis methods with different business channels. Consulted with development, delivery, and executive relationship managers on performance support and business solutions. Led teams to determine the effective process for performance analysis and metrics that impacted cross-channel requests. Enabled Resource Management team to eliminate unnecessary procedures, and increase productivity.Introduced device launch knowledge support strategy through extensive research and focus groups. Identified drivers and knowledge gaps resulting in formally recommending strategies and initiatives that improved device launch performance support for the enterprise. Delivered recommendation presentations to the director and management teams.Facilitated process improvement exercises for organizations that resulted in eliminating task redundancy, while addressing key gaps within current processes. Managed large-scale projects for both Sprint University and other groups within Sprint Corp.

Served as Lead Consultant/Developer for performance support programs and cross-functional initiativesProvided design and user interface expertise on LMS systems and dynamic online knowledge management tools resulting in more simplified, usable tools for end user. Resulted in 50% reduction in time spent navigating through systems.Consulted with development/delivery groups and human resource development personnel and produced, reviewed and implemented effective knowledge management processes and procedures.

Multimedia design specialist, UsabilityLead Multimedia Design Specialist initiatives that required concept prototypes focused on usability.Designed prototypes and Graphical User Interfaces of products and services for delivery on World Wide Web, Wireless Web, cdrom and video media platforms. Delivered concepts implemented in product and services.Managed and developed Wireless Web Connection Tour and TP3000 Phone Web Site for delivery on corporate website and retail stores. Resulted in increasing production time to work on more complex projects for Usability, Marketing, and Retail organizations.