- Oversee the K-12 product suite to include Admissions, Enrollment, Financial Aid, and Tuition Management solutions - Responsible for balancing corporate goals with long term industry trends- Direct, establish, maintain, and plan the overall vision and strategies for the product suites- Own and manage the SAFe® Scaled Agile Framework for the K-12 division - Manage Product Managers and Product Owners, providing firsthand guidance and coaching on best practices as needed - Collaborates with R&D for timely delivery of new products and completion of key projects - Helps monitor product costs, ROI, and status of product business cases - Partners with product leadership to ensure roadmap alignment with strategic goals, and business value

Product Owner of PGi's Operator Assisted service and platform. Focus on market trends, opportunities and customer retention. Responsible for strategy, vision and product prioritization. In addition to duties related to the specific product, help deliver the larger market strategy and vision. Identify opportunities to create consistency across product lines to help shape our overall Virtual Events solution.

Product Line Owner of PGi Event products and services. Serve as the market facing leader for our Event portfolio. Focus on market trends, opportunities and threats to our events customer base. Responsible for strategy, vision and priorities. In addition to duties related to the specific portfolio, help deliver the larger market strategy and vision. Identify opportunities to create consistency across segmented product lines to help shape our overall Event Product Offering.

Develop and maintain global strategy & approach for PGi’s Event Product Portfolio. Ensure Event portfolio strategies, plans & successes are well communicated company-wide to include PGi leadership, Sales and key stakeholders- Event Product definition and positioning - Positioning for specific target segments & use cases, pricing and packages - Reconcile roadmap to strategy - audio, webcasting, webinar, partner products and services- Launch and communications- Stakeholder for build, partner, or buy strategy - Establish clear partner product positioning guidelines for sales and other key stakeholders

- Develop and maintain the global strategy & approach for assigned product line- Product definition and positioning - Positioning for specific target segments & use cases- Reconcile roadmap to strategy for product line- Develop & manage the execution of global product strategy, plan and execution- Recommendations for product line - build, partner, or buy for deep and clear entry into targets - introduction of enhanced features and services for increased value prop and revenue uplift - Global product placement for products and services - Business case development - Observe and drive new concepts, prioritization and change management- Product and service launch execution - oversee new releases, service packs and upgrades- Identify, prioritize and create product collateral and sales assets- Oversee ongoing evolution of product strategy, roadmap and associated messaging- Help drive research and competitive intelligence- Develop pricing and packaging, implement pricing strategy, and margin control- Sales education and support - Internal product communication and announcements- Engage key stakeholder for implementing process and general operational procedures- Ensure strategies, plans & successes are well communicated company wide

- Product management for PGi, including 3rd party partner products - Support revenue growth targets- Contribute to driving product strategy and product sales- Drive product solutions including buy vs build analysis; Manage vendor selection and management of vendor relationship and vendor solutions post launch- Negotiate partnership contracts and manage partner relationships- Define and advance products from concept to development to market launches- Define market requirements- Drive integration initiatives- Cost Analysis to support pricing- Ensure product positioning is accurate for each target market- Expertise on the market, competitors, and partners- Work closely with marketing, sales, finance, R&D, and partners- Lead cross-functional core teams- Identify future growth areas in the market- Work with various entities within company communicating overall product strategy- Ensure all development and launch activities are completed such as documentation, support plan, and marketing launch plans.- Present technical presentations and product demonstrations at customer briefings, and Industry analyst briefings- Assist in establishing channel partner relationships; Manage channel relationships- Development of standard implementation project plan for Managed Services customers- Program Management for initial customer launches to refine the process and understand resources and costs

- Manage product lifecycles - Identify and implement product improvements and enhancements- Drive new concepts, prioritization and change management- Oversee new releases, service packs and upgrades- Manage internal and external communication and announcements- Define and implement process and general operational procedures- Support sales and sales extensions - Maintain strategy and positioning for targets - Develop and implement pricing strategy and manage margin

- Pre and post-sale support covering several web based services- Liaison between sales and other product support departments - Assisted and coordinated the delivery of product pilots and betas - Ongoing training for sales field and other departments - Helped facilitate client sales meetings and product demonstrations - Collaboration with other product specialists for content creation - Hosted weekly webinar covering general product updates - Created internal and external training materials - Completed or assisted with client RFP's and questionnaires - Competitive research and competitive roundtable meetings