Dan Urbanski, Ma Email & Phone Number

Raleigh, NC, US

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

• Responsible for directing the Business Relationship Management team of business relationship analysts, specialists, and managers engaged in the full range of customer and business relationship management to meet the.
• Actively engaged with stakeholders from executive, business, and IT groups to gain alignment on approach and prioritization of technology strategy.
• Served as strategic interface between IT and business functions to stimulate, surface and shape business demand for the IT area’s business assets and capabilities.
• Collaborated with business partners to promote positive, trust-based relationships to break down silos and satisfy organizational purpose.
• Worked with Project Managers and Business Analysts to gather, document, and prioritize business requirements, assess options, risks, and costs.
• Directed a team of BRM, managers, specialists and analysts tasked with managing and implementing approved changes and enhancements.

Raleigh, NC

The North Carolina Department of Public Instruction is charged with implementing North Carolina public school laws and State Board of Education's policies governing pre-kindergarten through 12th grade public education.As manager of the Technology Support Center, was responsible for the leadership and day to day activities of the Technology and Desktop.

Online

• Responsible for facilitating undergraduate online courses (courses include: All Entry Point Courses, Adult Learning/Psychology, Mathematics, Computer Technology, Microsoft Office and Business Management Courses).
• Significant contributions towards supporting the professional development of online faculty
• Lead New Faculty Interview & Orientation programs
• Developed courses utilizing Pearson’s eCollege Learning Management System
• Faculty Mentor in 2011
• Served on the 2010-2011 University General Education programmatic review board

Raleigh, NC

Consulting local school districts, charter schools and state agencies providing training, development and support of an integrated suite of online student information systems, instructional improvement systems, learning management systems and professional development systems. Clients include the State of NC Department of Public Instruction.NewSouth.

Raleigh, NC

• Subject Matter Expert for statewide implementation, deployment, training and support of the Home Base Instructional Improvement System and Learning Management System to school districts & charter schools across North.
• Successfully designed & delivered statewide professional development programs to district leadership, teachers and internal NCDPI personnel; programs included presentation of face-to-face training workshops, virtual.
• Planned, coordinated & lead a statewide team of 30 trainers tasked with the delivery of Home Base training for 150 Districts and Charter schools
• Provided user acceptance testing and SLA management
• Functioned as an ambassador serving major project stakeholders and internal NCDPI leadership

Online, London, The UK

• Responsible for utilizing Pearson’s Learning Studio & eCollege Learning Management System; held accountable for the recruitment of instructional designers, course developers and subject matter experts to develop new.
• Essayed a stellar role in designing and deploying new instructor interview and training program
• Actively involved in recruiting and on-boarding initial cohort of new faculty / tutor members
• Functioned as Online Instructor for pilot MBA courses focused on Human Resource Management

California, US

• Responsible for the day to day operations of a real estate and mortgage business. Including the training and development of 85 sales brokers in a Real Estate & Mortgage brokerage.
• Improved sales training by creating web based training programs, consulting with training vendors, and providing train-the-trainer courses.
• Converted organization to “virtual office” model employing latest E-Learning technologies. Result: Increased revenues concentrated administrative functions and reduced overhead by 65%..

Vista, California, United States

Responsible for classroom teaching of students earning an Associate of Arts Degree. Technical courses focused on core classes for Microsoft Systems Engineer Certification, A+ Certification, and Microsoft Office 2000 and Office XP software suites. General Education courses included: Mathematics, English Composition & Psychology. MCP 2000 Certified.

Promoted from Client Services Supervisor. Developed curriculum ranging from software training courses, Microsoft Office courses, product/service classes to sales to human resources to executive and leadership training. Designed, developed and implemented corporate on-boarding and orientation process. Developed on-going training & development programs..

Carlsbad, CA

Company specialized in sales of children’s and adult educational software. Responsibilities include:- Supervising daily operations in an inside sales call center of approximately 65 persons- Main focus: Membership service renewals and retention- Employee recruitment, supervision, performance evaluation and training; - Managed sales production plans and.

San Diego, CA

Managed all activities in an insurance service call center; including Claims, Customer Service, Data Entry. Account management of company’s west coast clients which consisted of large nationwide banks and savings & loans.

Master Of Arts, Organizational Management

Bachelor Of Arts, Economics