Danusia Jolliffe Ph.D. Email and Phone Number
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Danusia Jolliffe Ph.D. personal email
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I love my job at TVision and Bevica. I work for an amazing software delivery company, with a great team, wonderful colleagues and a brilliant culture.As an experienced marketing professional, I enjoy crafting content; and my STEM, languages, B2B & B2C knowledge and problem solving skills help bring objective experience to any project I am involved with. Science to marketing and customer service isn't perhaps the most logical career path, but I've always enjoyed the messaging side of science and that’s how I moved across into communicating our offering to clients and non-clients alike.We sell, deliver, implement and support users of Microsoft Dynamics 365 Business Central (BC) [formerly known as Dynamics NAV]. BC is the leading business efficiency and financial management solution for end-to-end business management.We always aim to delight our clients when they are using Bevica (software specifically designed for the alcoholic drinks industry), which is powered by BC. Also, BC users and clients upgrading and moving from NAV to BC SaaS. This is all done by an experienced in-house UK based delivery and support team. My customer success role includes planning for client onboarding within support as well as the offboarding/renewals as part of the client lifecycle with account management calls as part of the internal escalation process. I have also been involved in process and communications improvement to ensure repeatability and efficiency within the team. Further, problem solving is paramount when assisting my team manage clients as part of the ticketing process. Internal project management is part of my daily tasks, and specifically necessary when we had an internal software upgrade project for our ticketing solution Freshdesk.
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Customer Success DirectorTvision Technology LtdWoking, Gb
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Customer Success DirectorTvision Technology Ltd Oct 2024 - PresentWoking, Surrey, Gb -
Marketing & Customer Services DirectorTvision Technology Ltd Sep 2022 - Oct 2024Woking, Surrey, GbAs well as existing marketing responsibilities, I now also look after our busy support team. A UK based team, we look after all of clients when they raise support tickets, and create change requests which require consultancy. Process improvement is a key component of this role, from onboarding to renewals to documents and client communications.
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Marketing DirectorTvision Technology Ltd Feb 2022 - Aug 2022Woking, Surrey, Gb
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Marketing ManagerTvision Technology Ltd Feb 2017 - Jan 2022Woking, Surrey, GbResponsible for developing overall marketing strategy as a member of the management team - including preparing the annual marketing plan, managing the budget to support business growth targets, presenting monthly review/stats. Researching, organising and delivering client and prospect events, e.g. NAV Summit 2017 client day 62 attendees up from 6 in 2016, London Wine Fair exhibition attendance in May 2017 35 leads vs 2 in 2016, Bevica drinks industry solution rebrand/launch in February 2017 - within a month of joining.Implemented Spotler (FKA Communigator) as the marketing automation tool for in-house campaigns, as well as product and ERP specific content (previously executed via ActOn with an external design agency). Creating online presence and marketing collateral: website including blog content, instigating new sections of Resources and also Webinars & Events; social media updates on LinkedIn and Twitter; case studies of existing clients and general PR activity for finance/operations users and Bevica.Improving website SEO and organic traffic to increase the number of organic leads; specific projects include go live of new Agency Time section in under 5 weeks, driving brand new Client Portal development adoption/uptake.Managing tender and selection of lead generation agency to deliver leads for the sales team.Championing the CMPP Woking project by representing TVision, managing attendance and participation at Community Action Days. Recruiting and managing marketing team: Business Development Executive (June 2018) and Marketing Campaigns Executive (Sept 2020).
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Customer Success DirectorBevica Feb 2017 - PresentWoking, Surrey, GbBevica, delivered, implemented and supported by TVision Technology Ltd.Marketing Manager: Feb 2017 - Jan 2022Marketing Director: Feb 2022 - Aug 2022Marketing & Customer Services Director: Sep 2022 - Oct 2024Customer Success Director: Nov 2024 onwards -
Social Media & Pr ManagerAdp Sep 2016 - Jan 2017Roseland, New Jersey, UsInfluential & key part of the project delivery team rolling out VoiceStorm across EMEA, providing first hand experience from UK launch. Provided training and support for all the new Administrators and local in country champions. Invited to Chicago to assist with Corporate @ADP social media activity at #HRTechWorld 2016. -
Social Media ManagerAdp Apr 2015 - Aug 2016Roseland, New Jersey, UsReceived Recognition Award for contribution to the Sales Enablement Team FY16Launched VoiceStorm platform to UK Sales team - beating all benchmark industry KPIs. FY16 (8months) stats: Shares: 29,345 (ADP content 19%); Impressions: 15,419,140 (ADP content 19%); Clicks: 31,557 (ADP content 16%)Assisted with project planning for #ADPseminar Lunch & Learn event with guest speaker James Cracknell October 2015Managed & delivered first Twitter chat #HCMchat May 25th 2016 with a panel of 5 members: 308k impressions prior, 2million impressions during, accounts reached 162k. https://storify.com/ADP_UK/first-hcmchat
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Digital Communications ManagerAdp Mar 2014 - Mar 2015Roseland, New Jersey, UsTasked with all Content Management for @ADP_UK Twitter and ADP UK LinkedIn profilesIncreased Twitter followers by 24%Received internal peer nominated recognition "Stellar Award"(Contract Role)
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Pr & Communications ManagerAdp Feb 2013 - Feb 2014Roseland, New Jersey, UsManaged relationship with PR Agency - press coverage increased 42% from FY12 to FY14Increased twitter followers by 40% over 12 months(Contract role)
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Future Director - Independent ConsultantThe Pampered Chef - Uk, Ltd Sep 2008 - Jul 2013B2C Direct Selling of Pampered Chef products, sales made evenings & weekends
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Group Marketing ManagerBig Apple Entertainment Group Feb 2012 - Jan 2013GbAligned training for 10 sites across the UKManaged promotions and offers for B2C clienteleCreated, implemented and managed social media strategy -
Online Community Manager (Social Media Manager)Rentokil Pest Control Nov 2008 - Feb 2012Crawley, Sussex, GbNew role created after return from mat leave -
Marketing Communications ManagerRentokil Pest Control Apr 2007 - Oct 2008Crawley, Sussex, GbPromoted from previous R&D role to one in the Global Marketing & Strategy team
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Communications ManagerRentokil Pest Control Apr 2006 - Mar 2007Crawley, Sussex, GbIn R&D function
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Marketing Communications ManagerCpsa Oct 2002 - Mar 2006Started as Office Junior (Temp to Perm role)Promoted to Office ManagerMarcomms Manager role created specifically for me
Danusia Jolliffe Ph.D. Skills
Danusia Jolliffe Ph.D. Education Details
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Chartered Management InstituteLeadership & Management -
Newcastle CollegeFirst Certificate In Sport
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Guildford CollegeMarketing
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The University Of ManchesterPhysical Chemistry
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University Of SurreyChemistry For Europe - France
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The Tiffin Girls' School
Frequently Asked Questions about Danusia Jolliffe Ph.D.
What company does Danusia Jolliffe Ph.D. work for?
Danusia Jolliffe Ph.D. works for Tvision Technology Ltd
What is Danusia Jolliffe Ph.D.'s role at the current company?
Danusia Jolliffe Ph.D.'s current role is Customer Success Director.
What is Danusia Jolliffe Ph.D.'s email address?
Danusia Jolliffe Ph.D.'s email address is db****@****l.co.uk
What is Danusia Jolliffe Ph.D.'s direct phone number?
Danusia Jolliffe Ph.D.'s direct phone number is +4478827*****
What schools did Danusia Jolliffe Ph.D. attend?
Danusia Jolliffe Ph.D. attended Chartered Management Institute, Newcastle College, Guildford College, The University Of Manchester, University Of Surrey, The Tiffin Girls' School.
What are some of Danusia Jolliffe Ph.D.'s interests?
Danusia Jolliffe Ph.D. has interest in Enjoy Local And London Theatre Shows, Netball, Children, Going To Theatre/cinema.
What skills is Danusia Jolliffe Ph.D. known for?
Danusia Jolliffe Ph.D. has skills like Marketing Communications, Social Media, Seo, Strategy, Marketing, Social Media Marketing, Copywriting, Lead Generation, Management, Blogging, Public Relations, Crm.
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