Danuta Panek Email & Phone Number
Who is Danuta Panek? Overview
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Danuta Panek is listed as Subscription Services Manager at Infor, a with 17179 employees, based in Greater Barcelona Metropolitan Area, Spain. AeroLeads shows a matched LinkedIn profile for Danuta Panek.
Danuta Panek previously worked as Senior Deal Desk Analyst at Infor and Deal Desk Analyst at Infor. Danuta Panek holds Master'S Degree, German Philology from Uniwersytet Jagielloński W Krakowie.
Email format at Infor
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About Danuta Panek
Danuta Panek is a Subscription Services Manager at Infor. She is proficient in Spanish, Catalan, English and German. Colleagues describe her as "As Danuta's Team Leader I am delighted to say that she is always reliable and shows a proative attitude towards doing any task and learning new things! Thank you for your great professional work!" and "Danuta is a quick learner! I was supervising her work when she started at COLT and she never asked the same question twice. Professional & Customer focused. She understands and validates the sales orders quickly. She even worked hard and clarified several unclear orders from a colleague on holiday... Well done!"
Danuta Panek's current company
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Danuta Panek work experience
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Senior Deal Desk Analyst
Deal Desk Analyst
Technical Analyst Ip/Voip Service Delivery, Customer Order Processing
Core Skills and Tasks:Technical, Commercial and Administrative Validation on Customer Orders for IPVPN, SDWAN and CPE Solutions.Strong collaboration and interaction with Customer, Sales, Order Entry, and Service Delivery Teams in EU countries and India to clarify missing/unclear information.Responsible for processing the orders in Colt Workflow Tool (XTRAC) as per agreed SLA.Controlling the orders entered to Order Handling System (OHS).Meeting objectives and KPI targets for both Lead Time, Quality and NPS.Following and controling on customer enquiries.Single Point of Contact for order delivered via 3rd Party Providers (Offnet: wdsl, leased line, ull).Support for Sales for IPVPN, SDWAN and CPE Solutions Orders.
Level 1 Analyst, Tier 2
Core Skills and Tasks:Taking incoming customer queries (via telephone, email, voicemail or other automated alerts), Loging call details into call management systems - Promise, Siebel and provide response and resolution.Maintain technical knowledge and expertise associated with applications specific to individual customers.Progress/close service calls to a satisfactory conclusion on call management system.Testing and reporting of the new company platform using UAT Files.Creating of SAP Printers.
Colleagues at Infor
Other employees you can reach at infor.com. View company contacts for 17179 employees →
Iryna M.
Colleague at InforGreater Barcelona Metropolitan Area, Spain
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SV
Saravanan Vijaya Manoharan
Colleague at InforBengaluru, Karnataka, India
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SY
Sushmitha Yenda
Colleague at InforHyderabad, Telangana, India
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AD
Angel Diane Estanislao
Colleague at InforCentral Luzon, Philippines
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CM
Chloe Molyneux Maat Aatqb (Ba Hons)
Colleague at InforUnited Kingdom
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CA
Chitra Avhad
Colleague at InforPune, Maharashtra, India
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TH
Tyler Haynes
Colleague at InforGreenville, South Carolina, United States
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AS
Amit Sharma
Colleague at InforBengaluru, Karnataka, India
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SR
Shoba Rani
Colleague at InforHyderabad, Telangana, India
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DK
Divya K
Colleague at InforCoimbatore, Tamil Nadu, India
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Danuta Panek education
Master'S Degree, German Philology
Master'S Degree, Erasmus
Bachelor'S Degree, German Philology
Frequently asked questions about Danuta Panek
Quick answers generated from the profile data available on this page.
What company does Danuta Panek work for?
Danuta Panek works for Infor.
What is Danuta Panek's role at Infor?
Danuta Panek is listed as Subscription Services Manager at Infor.
Where is Danuta Panek based?
Danuta Panek is based in Greater Barcelona Metropolitan Area, Spain while working with Infor.
What companies has Danuta Panek worked for?
Danuta Panek has worked for Infor, Colt Technology Services, and Computacenter.
Who are Danuta Panek's colleagues at Infor?
Danuta Panek's colleagues at Infor include Iryna M., Saravanan Vijaya Manoharan, Sushmitha Yenda, Angel Diane Estanislao, and Chloe Molyneux Maat Aatqb (Ba Hons).
How can I contact Danuta Panek?
You can use AeroLeads to view verified contact signals for Danuta Panek at Infor, including work email, phone, and LinkedIn data when available.
What schools did Danuta Panek attend?
Danuta Panek holds Master'S Degree, German Philology from Uniwersytet Jagielloński W Krakowie.
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