Until recently, I provided administrative support of sales transactions of CPC Products, shepherding opportunities, quotes and orders of Enterprise Customers and Telecom Operators. Managed CRM database, coordinated bids and projects on a daily basis. Maintained workflow by creating documents, processing operating procedures, reporting, analyzing, and refining standards of support to Sales Managers across Europe. Occasionally tested and reported to ITS on newly implemented applications.

Subject Matter Expert of Global and Networks Accounts and UK Hub, responsible for creating quotes for Equinix products and shepherding them through the approval process up to booking. Working with Sales Support Associates and Sales Managers directly within EMEA Region as well as engaging cross-functionally and complete the quoting to booking workflow. Membership of a virtual team of Global and Networks Accounts allowed me to develop excellent communication skills in an international working environment.

Running Confidential Registrar's Office according to the established formalized procedures of Data Security. I was trained and certified in Security Clearance to Top Secret and Confidential Procedures and provided restricted records of Telecom data and confidential correspondence. I translated agreements, announcements and official letters, created secret and confidential documents. I had the opportunity to assist in drafting Regional Plans for Polish Office of Electronic Communications regarding Contingency and Business Continuity. I provided quality control by properly editing, formatting and approving reports, drafts of complex correspondence and other documents prior to securing signature.

The first professional experience as a Junior Specialist in Telecommunication in a Wholesale Line Rental Department of e-Telko where I learned to provide high-quality customer support, answered inquiries and complaints. I implemented data and shepherd operations of Subscribers migrations in CRM. After the first year of employment, I optimized the solutions of documentation backup. I was responsible for drafting reports and statistics of big data.