Dan Valladares Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Manage software project delivery to improve the efficiency of the upcoming 2026 Ontario General Election.

Toronto, Ontario, Canada

Led the production deployment of the Voter Registration Rebranding project, aligning with the new Register branding under a $650,000 budget. The application serves over 10 million registered voters.Developed a comprehensive scorecard for the Portfolio Executive Dashboard to help decision-makers prioritize metrics and datasets for strategic insights.Facilitated proactive communication with executive stakeholders to align on project direction and risk management.

Toronto, Ontario, Canada

Within the cybersecurity team, I managed penetration testing projects in the form of vulnerability assessments on over 150 web and mobile applications to identify potential security gaps, implementing risk mitigation strategies that strengthened the organization's cybersecurity posture.Maintained up to date Jira processes to track and manage projects, ensuring timely delivery of milestones and repository of project artifacts and documentation.Full cycle relationship manager of multiple vendors. Collaborated with cross-functional teams to define scope and implement network security enhancements that reduced cyber incidents.

Toronto, Ontario, Canada

Managed the successful deployment of IBM QRadar, an enterprise SIEM (Security Information and Event Management) system and the transition of a Security Operations Center (SOC) to detect threats and reduce incident impact across IGM's enterprise network as a key milestone requirement to migrate data from on-premises to Google Cloud Platform. The migration program had a target savings of over $1 million per year.Maintained and updated project plan by collaborating with network infrastructure, security, and technical vendor resources, consolidating, and organizing input to ensure that tasks and activity timelines were met and accurately reflected.

Toronto, Canada Area

Led the coordination of the Oak Creek Data Center client exit migration, relocating WAN network circuits and application traffic for over 800 FIS clients. Achieved nearly $100 million in annual savings through the Data Center Consolidation Program.Improved network transport reliability and reduced costs by converting circuits from VPLS to MPLS.Managed client engagement, MOP development, device configuration, change management, and application support, leading a team of network engineers and coordinating with business units and telecom vendors

Toronto, Canada Area

Managed concurrent telecom network infrastructure projects for Rogers Communications and Manitoba Telecom Services, integrating over 1,500 LTE and HSPA base station sites to expand coverage and capacity.Led the planning and execution of 4G (LTE) and 3G (HSPA) integration projects with budgets totaling $8 million.Exceeded stakeholder expectations by coordinating engineers, vendors, and field technicians for timely project completion.Identified risks early and collaborated with the team to develop mitigation plans.

Toronto, Canada Area

Improved project effectiveness, management visibility and business performance by facilitating an initiative with multiple internal teams to create and map project process flows.Increased the efficiency of project documentation management for the PMO team by providing procedural training and guidance on Ericsson’s project strategy and document management system.Streamlined project financial management by creating work breakdown structure elements in SAP. Presented financial and budgeting reports to Project Management team. Ensured procurement, invoicing and cost commitments were fulfilled.

Toronto, Canada Area

Collaborated with the Project Manager to implement Scotiabank's first IP/Wireless POS Network in the English Caribbean region.Accelerated project deliverables by supporting infrastructure, network activities, and managing implementation plans and documentation.Partnered with the Quality Assurance Testing team to test IP and GPRS-Wireless POS terminals, analyzing transaction logs.Managed escalations, troubleshooting, and validated purchase orders, ensuring financials stayed within budget.

Toronto, Canada Area

Primary point of contact for technical support to over 3500 employees in 1200 retail stores, corporate and regional locations.Ensured continuing performance of Windows workstations, routers, printers, POS PIN pads, POS controllers, network access points, handheld devices, Interactive Voice Response (IVR) and Merchandising Management System (MMS) on Unix/Linux servers throughout Shoppers national network.

Toronto, Canada Area

Leveraged my fluency in Spanish to ensure that SLAs were met or exceeded for Windows Enterprise environment international accounts.Successfully coordinated multiple management services including installations, moves, additions, and changes.Enhanced Helpdesk service effectiveness by composing and updating database knowledge documentation.Provided specialized training to offshore Helpdesk agents in emerging markets to deliver an exceptional customer experience.