Dan Vanderkaden Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Led a cross-functional team while spearheading the delivery of new automated queue management capabilities that resulted in significant improvements in operational efficiency, customer experience and cost savings for TD's home financing business- Converted broad objectives and complex requirements into innovative features, actionable tasks, and clear & concise user stories that were prioritized in a product backlog to maximize ROI-Performed primary and secondary research, analyzed… Show more - Led a cross-functional team while spearheading the delivery of new automated queue management capabilities that resulted in significant improvements in operational efficiency, customer experience and cost savings for TD's home financing business- Converted broad objectives and complex requirements into innovative features, actionable tasks, and clear & concise user stories that were prioritized in a product backlog to maximize ROI-Performed primary and secondary research, analyzed market trends, and assessed TD's current and future-state operating model to develop a multi-year roadmap while effectively influencing senior leaders and key stakeholders on strategy Show less

Toronto, Ontario, Canada

- Led strategic planning, analysis and project delivery for various initiatives that focused on revenue growth & retention, cost optimization, risk mitigation, process automation, omni-channel capabilities, and product development- Selected to present to senior executives on a re-occurring basis and attend a weekly forum with enterprise-wide stakeholders to provide thought leadership and strategize on the proposal of new initiatives, ensuring alignment with organizational goals-… Show more - Led strategic planning, analysis and project delivery for various initiatives that focused on revenue growth & retention, cost optimization, risk mitigation, process automation, omni-channel capabilities, and product development- Selected to present to senior executives on a re-occurring basis and attend a weekly forum with enterprise-wide stakeholders to provide thought leadership and strategize on the proposal of new initiatives, ensuring alignment with organizational goals- Appointed as a COVID-response lead for TDReadyAdvice, a program created to provide specialized products and services for thousands of Canadians who were financially impacted by the pandemic; analyzed operating model and collaborated with key stakeholders from retail, operations, legal, technology, omni-channel and product to enable new interim and long-term capabilities Show less

Markham, Ontario

- Led a team of 12+ analysts that introduced new capabilities to optimize the workflow for all of TD's retail credit products while ensuring adherence to national service-level agreements- Analyzed datasets and built reports while facilitating daily conference calls with 70+ business partners; effectively obtained stakeholder buy-in regarding strategies and tactics to manage high volumes during peak business periods- Successfully scaled team while acting as a lead contributor for the… Show more - Led a team of 12+ analysts that introduced new capabilities to optimize the workflow for all of TD's retail credit products while ensuring adherence to national service-level agreements- Analyzed datasets and built reports while facilitating daily conference calls with 70+ business partners; effectively obtained stakeholder buy-in regarding strategies and tactics to manage high volumes during peak business periods- Successfully scaled team while acting as a lead contributor for the launch of a new application that transformed TD's Personal Lending business by optimizing workflow for applications based on various attributes; leading to TD's most successful SLOC and RSP campaign in decades Show less

Markham, Ontario

- conducted data analysis of historical and forecasted mortgage volumes and generated business insights for senior leadership- Identified operational inefficiencies by performing root-cause analysis; implemented lean process improvements to streamline workflow- Responsible for onboarding and training of 10+ new hires; developed a training playbook and provided coaching and mentoring

Master Of Business Administration - Mba

Activities and Societies: VP External, MBA Association Consulting Club, Finance Club, Operations Club, Entrepreneurial Club, Technology.

Bachelor'S Degree, Health Science

Activities and Societies: Intramural Ice Hockey, Active Minds UWO, - Dean's Honour List - Western University Gold Medalist