o Integrate local and national policies with organizational strategies to improve early childhood outcomes and support systems change in Kent Countyo Lead parent leadership initiatives within the community, establishing evaluation and compensation frameworks, and involving parents in policy and planning processeso Secure and manage funding from local, regional, and national sources, collaborating with sector partners to enhance early childhood serviceso Promote organizational health… Show more o Integrate local and national policies with organizational strategies to improve early childhood outcomes and support systems change in Kent Countyo Lead parent leadership initiatives within the community, establishing evaluation and compensation frameworks, and involving parents in policy and planning processeso Secure and manage funding from local, regional, and national sources, collaborating with sector partners to enhance early childhood serviceso Promote organizational health and DEI culture, staying informed on early education trends to support strategic and operational leadership initiatives Show less

o Develop strategic framework for Kent Shared Services, a child care business pilot project● Partner with local stakeholders to conduct current state vs. future state gap analysis to determineproposed project outcomes● Initiate and monitor multi-pronged implementation project plan● Establish and build strong, trusting, cooperative relationships across the early care system● Identify child care business needs and connect providers to relevant community supports todecrease… Show more o Develop strategic framework for Kent Shared Services, a child care business pilot project● Partner with local stakeholders to conduct current state vs. future state gap analysis to determineproposed project outcomes● Initiate and monitor multi-pronged implementation project plan● Establish and build strong, trusting, cooperative relationships across the early care system● Identify child care business needs and connect providers to relevant community supports todecrease costs and increase earning potential● Organize focus groups and collect follow up data from providers, consultants, and local partnerso Coordinated disbursement of 2020 Federal CARES Act stimulus funds to area child care providers● Allocated $450,000 for the distribution of easy-to-clean toys, materials, and cleaning supplies, andthe development of a business supports program aiding with tax preparation, technology support,human resource consultation, and help with loan and grant applications● Provided support for 322 child care providers, serving 7,785 children, in 20 Kent County zip codes Show less

o Deliver strategic hiring services for an organization of approximately 650 employees and 20 retail locations o Screen applicants for appropriate qualifications and desired competencies o Conduct preliminary phone interviews for all professional level positions o Assure that open positions are filled within 20 days of initial job posting

o Lead the organization’s Diversity, Equity, and Inclusion (DE&I) teamo Initiate strategic planning process and develop annual goals to gauge success of team activitieso Track data related to demographics and employee satisfaction, which is then analyzed annually o Utilize appropriate training opportunities to help embed DE&I efforts within organizational cultureo Implement Employee Resource Groups (ERGs) to help create an equitable environment for Goodwill staff members with… Show more o Lead the organization’s Diversity, Equity, and Inclusion (DE&I) teamo Initiate strategic planning process and develop annual goals to gauge success of team activitieso Track data related to demographics and employee satisfaction, which is then analyzed annually o Utilize appropriate training opportunities to help embed DE&I efforts within organizational cultureo Implement Employee Resource Groups (ERGs) to help create an equitable environment for Goodwill staff members with shared life experiences Show less

o Coordinate all onsite volunteer activities for organization● Serve volunteers across twenty retail locations in eight counties● Run background checks and administer volunteer onboarding procedure ● Track cumulative volunteer hours for reporting to Goodwill Industries International

o Community Collaboration Manager ● Successfully orchestrated the development of a cross-organizational project management plan forfor the implementation of a multi-year, $500,000 grant● Managed daily operations for a coalition of eight partner agencies tasked with providing workforce development services collectively ● Facilitated weekly case conferencing meetings for a team of eight resource navigators ● Created annual budget and monitored monthly for variances ●… Show more o Community Collaboration Manager ● Successfully orchestrated the development of a cross-organizational project management plan forfor the implementation of a multi-year, $500,000 grant● Managed daily operations for a coalition of eight partner agencies tasked with providing workforce development services collectively ● Facilitated weekly case conferencing meetings for a team of eight resource navigators ● Created annual budget and monitored monthly for variances ● Tracked data and reported quarterly on grant performance measures related to service referrals, job placement, job retention, and credentialing o Career Services Program Manager ● Managed the Goodwill Career Center computer lab where participants received job preparedness assistance, including resume/cover letter creation, and help filling out applications ● Supervised a rotating team of three to five AmeriCorps members ● Developed and distributed weekly team schedules, and adjusted for daily service needs o Outreach Team Manager ● Orchestrated outreach efforts and developed community partnerships as the head of a cross-organizational team ● Generated creative marketing materials to help build positive Goodwill brand recognition ● Facilitated weekly Information Sessions for prospective program participants. Increased visitor conversion rate by 77% percent after taking over the program o Member of the 2017 Goodwill Strategic Planning Charter Team ● Utilized Design Thinking tactics to develop and implement new three-year strategic plan for Goodwill Industries of Greater Grand Rapids ● Researched and reported on potential revenue diversification options for the organization ● Facilitated 1:1 interviews and focus groups with employees and program participants Show less

● Conducted 1:1 financial coaching services for 35-40 low to moderate income individuals and families ● Helped participants with personalized credit building, debt reduction, and asset building services ● Assisted with the supervision of AmeriCorps member assigned to Financial Coaching program

● Implemented a comprehensive database of local area resources for use by staff members ● Maintained contact with community agencies to provide up-to-date information regarding services ● Developed partnership with local Department of Health and Human Services office to improve service referrals

• Co-owner of an independent film and video production company that specialized in the creation of TV commercials, corporate videos, and online promotional content• Assisted clients with the development of unique marketing campaigns • Created itemized budgets for clients in order to predict individual project expenses

o Provided daily case management services for 15-20 individuals with developmental disabilities o Developed annual written support plans and goals for adults with developmental disabilities o Assisted adults with developmental disabilities with assessing readiness for employment